This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car smells like exhaust, the smell is like egg or something dead the key won't come out of the ignitiononce I got the key out the car electrical was still on, the key was out but everything was on and beeping (electrical problems that ongoing) was having problems with the breaks, have taken vehicle in a few times regarding this issue the driver side window won't go down and keeps shaking while going down. One in a while I still hear a tapping sound under driver seat the air conditioner in the car takes 5 to 10 minutes to get cool in the vehicle I have all service reports and can provide more information in a report I have and can send video that have been taken of these issues. Thank you
My father has passed out twice both while driving 2 different years of a Ford Explorer and doctor's were unable to find a medical cause. The first accident in August he spent 3 days in icu undergoing multiple tests, the second accident on October 8th left him with 9 broken ribs(some in multiple places), a broken scapula and his #3 lumbar is fractured along with a week in icu. He has been through every test that the doctor's can think of and are unable to give an explanation as to why he passed out while he was driving. He has now been admitted to a skilled care facility due to so many broken bones. He was on a major highway in motion when he went unconscious both times totaling both vehicles. He remembers getting in the car and starting to drive and then nothing. He is a healthy 71 year old male who has no medical issues that would cause this. The first accident was on August 7th in a 2016 Explorer and the second accident was on 10-8-17 in a 2015 Explorer
This vehicle is leaking carbononoxide as measured by a meter. I have had health effects consistent with co exposure. The dealer followed the tsb in an attempt to repair the co leak. The vehicle is still registering a couple leak on the meter. I do not feel that the vehicle can be driven by me safely. I have requested that Ford buyback the vehicle or allow me to turn the vehicle in 6 months before my lease ends but Ford has refused because they have said it is not a requirement by Louisiana lemon law. I am requesting assistance in returning the defective and unsafe vehicle to Ford.
Since I purchased the vehicle I've experienced a smell that I described as burnt fireworks. I thought maybe that it was because it was a turbo car and I've never owned one prior. I've had it in for this issue already where they replaced the seals but I'm still smelling it. I've also had my vehicle in for service when the cabin began filling with smoke via the rear ac vents. I was told that there was a coolant line above the exhaust that wasn't tightened at the factory. When it bagan to leak, the steam rose up into the cabin. There's clearly a leak somehow if the steam from the rear of my vehicle gets into the cabin. I've contacted Ford numerous times but they continue to say that there is nothing wrong. I have had to pull to the side of the road because I became lightheaded. This isn't right.
Exhaust vapors enter the cabin. This usually occurs when under acceleration such as passing; climbing a grade or merging onto a freeway. The frequency has been increasing. The local Ford dealer could not help. I was told by Ford customer service that it only affects police Explorer. This is not true, unless my vehicle was originally intended to go to a police force.
- Fresno, CA, USA
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The Explorer still has a strong exhaust smell in the cabin when accelerating hard. The Explorer has had all of the Ford recalls, including a new exhaust system and sealing of the rear seams and replacement of various water drain plugs.
While driving from New Hampshire to New York city and further onto New Jersey, I suddenly noticed that the lines started moving weirdly and that things just weren't normal. I was disoriented and was having trouble concentrating on driving and staying in my lane. So I rolled down the windows to let the fresh air in and the possible carbon monoxide out. I fought through the next 15 or 20 minutes of disorientation and periods of hallucinations to get to nyc safe, but still slightly out of it. Four days later, I was in the middle of nowhere, the rain was pouring down making it difficult to see already and the that's when the hallucinations started again. The lines seemed to be running past me and I didn't feel like I was moving, sort of like on a treadmill or something. I was confused, dizzy, my vision was blurred, I was having trouble breathing and it felt like my throat was burning. I didn't notice any smells though, my first clue to the poisoning was the hallucinations. Now I immediately rolled the windows down in the pouring rain to try and get some fresh air in the vehicle and pushed my face towards the window. I was in a panic that the issue would get worse and that I would possibly pass out or swerve into oncoming traffic. But the torrential downpour outside made it unsafe to pull onto the small shoulder of the road and there were no buildings to stop in, so I just kept the windows down with the rain coming in and kept driving, still suffering from the symptoms. Even after being back in my apartment and opening all the windows to get some fresh air in, I was still having trouble breathing, my chest felt heavy, I was having trouble completing basic tasks and was dizzy. I decided to go to the er where I was treated for carbon monoxide poisoning and discharged.
I purchased my vehicle in 03/2015. I notified the dealership of a funny odor and was told it was because the car was new, but that it would go away. As of today, the odor remains. In the fall of 2015, we drove to my inlaws house who lives approximate 25-30 miles from our home. My granddaughter who was riding on the third row seat was hard to wake up when we got home. She was very drowsy. After getting her in the house and preparing her for bed, I noticed she wasn't breathing and her eyes began to flutter. She was taken to the hospital by ambulance. We learned she had a seizure. Her brother on that same night began throwing up, but we thought it was due to nerves. Test were conducted, but didn't really tell us nothing. On 12/24/17, we took a road trip that lasted more than 4 hours due to traffic. My family was very sleepy and some complained of headaches. Two days later we were back in the car shopping and sightssightseeing, when my granddaughter who was on the back seat became unresponsive. We took her to the emergency room and was informed she had another seizure. They ran test and when we returned home, her primary care doctor had more test ran. On 09/02/2017, we took a vacation (3 hr drive) and the kids sat on the 2nd row seat. My grandson vomitted and my granddaughter cried while complaining of a bad headache. We experienced the same thing after returning home. Called her aftercare advise and was advised to give her tylenol. After seeing nbc4 carbon monoxide report, I called them. My truck was tested and confirmed the carbon monoxide is coming into the cabin of the car. It was suggested that I not drive the car. I called the dealership and was advise they are not addressing the issue and that I should call Ford Motor Company. I've placed two calls with no response from them. I'm concerned and fearful.
Ford Explorer police was stationary on us highway 59 North. The police officer in the driver seat lost consciousness for approximately one hour and 30 minutes. Another officer checked on the unconscious officer and found him to be not alert and un responsive, therefore he summoned ems and removed the unconscious officer from the Explorer. Ems was able to gain consciousness of the officer but he was disoriented, unaware of where he was and who he was. Officer was placed on oxygen and transported to local emergency room where his arterial blood was taken. Arterial blood was found to have approximately 20% concentration of carbon monoxide. Arterial blood was taken approximately one hour after being removed from the Explorer and 40 minutes of being administered oxygen by ems.
Airbag light has come on for the second time. The vehicle is currently at approxi mately 62,000 miles. The previous time the airbag came on was for defective seatbelts with the airbags in passenger compartment. Also, a smell of sulfur is coming from the air vents when the air conditioning is on. The smell is strongest when the car is stationary. When the car is traveling at highway speeds without A/C on, there is no odor.
Exhaust smell comes out of ac vent when the vehicle is driven under high RPM conditions (3500 plus), driving uphill, and hard acceleration. Vehicle is a 2015 Ford Explorer base model. Ford dealer in alexandria, va (ourisman Ford) checked vehicle when SUV was under 5000 miles. Told us that it is normal. Vehicle has 36K miles now and still has that exhaust smell under said driving conditions. I was told by dealer service adviser at last oil change that only police cars have this issue. A quick search on the internet as well as NHTSA states a lot of complaints about this from non-police cars. Exhaust sometimes smells like sulfur (rotten egg) smell.
We have an exhaust leak in our vehicle new exhaust system done once, sealed 3X. Ford corporate or dealership will not work with us to replace the vehicle. All happened under original manufacturer warranty. Exhaust comes into passenger cabin upon excelling. Now we have to drive with a window open as to know be consumed by carbon monoxide. Spouse has had mri for dizziness, confusion, headaches. Testing came back normal but no blood work was done for carbon monoxide poisioning.
When driving, there's an odor that sometimes get really strong. You can really smell it when the ac is on recirculate. It so bad at times, I have to roll down the windows. My wife has been getting head aches from riding in the car as well. We have 3 children, this is getting to be a serious concern to us L, as it could be harming our children. It happens all the time at any speed.
My 2015 Ford Explorer fills with exhaust fumes anytime I accelerate hard, such as passing, accelerating to get on the interstate ("on ramp") etc. I have taken the vehicle to the Ford dealership 5 times. They allegedly changed the tailgate gaskets twice and rear part of exhaust system and who knows what. The car still does it. I have to roll down the windows to clear out the fumes. I become very sleepy while driving the vehicle at times. I have scared myself several times, drifting out of my lane. I partially wind down the windows. We have been suffering with this for 2-3 years. One day I was driving with all of the windows down and accelerated a little hard to where the transmission down shifted and the whole cabin filled with fumes. So the problem must be coming from the front and not the back. Coming from the engine compartment and not the exhaust pipes or defective tailgate gaskets. Please advise. Thank you
Vehicle leaking exhaust into cabin!! while in motion with ac on after 1 hour or more drive on highway--symptoms of carbon monoxide poisoning present. Brought into Ford dealer who gave me the run around about mouldings. Either way, myself and my infant have been exposed to lace on monoxide while driving this vehicle that we purchased less than 1.5 years ago. Have experienced these symptoms a number or times, like while pregnant but thought it was morning sickness U til this summer when I was physically ill twice as a result of highway travel.
While driving on the highway I passed out and drove off the highway. I was jolted awake after hitting bumps on the side on the road. I forced a semi off the road. Regained control and stopped at the next exit. Took car to Ford dealer and found tsb 16-0165 related to issue. Had car repaired, I'm not really sure if it is fixed.
Since leasing this car new in 2015, we have experienced on many occasions, especially after acceleration, a strong exhaust smell enter the passenger compartment of the vehicle. Being an automotive instructor, I was able to access technical service bulletins regarding this issue but they were related to modifications to the rear air conditioning unit. We experienced the smell even with the ac off. I am very concerned about the long term health effects of the deadly exhaust gases entering the cabin and being exposed to my family including children and grandchildren. I also find it ridiculous that a manufacturer with a long history of Ford Motor Company would allow this to go on for so long as I have learned.
A D V E R T I S E M E N T S
- Riverside, CA, USA