This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had to have this trim piece replaced twice by McMahon Ford in Norwalk ct. first time [XXX] and the second time [XXX]. Both times I have had to pay out of pocket. Therefore I do not understand why my vin number is not included here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For over a year our 2015 Ford Explorer REAR BACKUP CAMERA malfunctions frequently. Either the image is reversed, streaky, or completely blank and makes backing up difficult and dangerous. A year ago the local Ford dealership was trying to tell us the camera is faulty, but many times the image is clear. They tried to sell us a $1,000 camera replacement, but no cameras were in stock for many months. Later, we discovered there are SIMILAR ISSUES with many other Ford vehicles. Currently there is a NHTSA campaign #23V598 targeting Fords and Lincolns. We feel this needs to be BROADENED to cover the many other Ford models, such as the Explorer. We do not think this is a camera issue, but rather a SOFTWARE issue. Please look into this and include other years and models of Fords in this recall. Thank you very much for your consideration.
The window trim came off while I was going 60mph. It was very loud and scary. I had no warning. I didn-??t realise what it was until I stopped. I-??m very lucky that it didn-??t hit the car behind me at that speed. I see this part missing from a lot of Ford Explorers so it must be common. There needs to be a recall before someone gets hurt.
Left side windshield trim molding flew off hitting car behind me. Causing car to then chase me down and run me off the road. Two months later the right side flew off while driving luckily not hitting another car on the road. Something needs done about this. Every Ford Explorer I see on the road is missing one or both of these trim pieces! Do better FORD!
While driving the trim by my windshield flew off after hitting my windsheild, which made me swerve and almost crash into car next to me. Then the weatherstripping started to detach from windsheild and come loose. Pulled over to see what had happened. Saw the missing part. Now the other side came off while driving! I've used duct tape in its place because Ford wants way too much money to replace. Thank God my family and other families were not injured by my vehicle.
- Acworth, GA, USA
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The components that hold the windshield in started coming out going down the highway at 55 miles per hour terrifying me that the windshield was coming out. I understand that this is happening a lot in the ford explorers. I am having components replaced next week.
Sudden back up camera failure without a warning light or message. There has not been an accident/incident but it is difficult to see behind the vehicle at certain angles when turning my head to the rear to back up. I have not yet had it checked by a mechanic because upon further research found that it may be too costly for me to have repaired. I had no obvious issues before it stopped working.
Throttle body not working properly. The vehicle has left me stranded, mid driving- just loses power & I have to coast to the nearest location and re start vehicle. It is an incredibly dangerous situation. Signals to me "terrain management system failure".
While driving the temp started to fluctuate, causing the car the shut down in traffic. I had no clue what was happening. The only warning I got from the vehicle was a check engine light. This should not be possible. I understand the design is meant to protect the engine, but what about the driver. This was horrible and I've seen hundreds of others with this same issue. This needs to be recalled. In addition, it will cost me 4000 to fix this...while the pump itself only costs 200. The labor is the other 3800. This is a horrible thing to do to drivers.
Driver's side windshield molding flew off while traveling on the PA turnpike at approximately 70mph. This not only startled myself (the driver) but caused the vehicle behind me to swerve. No accident was caused as there were no vehicles in the left lane of traffic at that time.
Front Window Trim fell off while traveling on highway, the noise startled me and I was going 70 mph, did not see the part fall off and this is the second incident. The shop I took vehicle to the first time said it was a poor design and this happens often. Trim replacement part is $67. I bought a used vehicle, had 126,000 miles on it at purchase. I feel the poor design needs to be remedied at the manufacturers expense. please make a decisive recommendation for consumers. this is unacceptable.
The front door trim panels on both driver and passenger side doors are bowing. The problem is noted by Ford under recalls or a service bulletin for my Vin number. The problem was reported to Ford by me in 2022. Ford will not pay to correct the problem, even though the company lists the door problem for my car. I am the original owner of the car and the door panels are original to the car.
The driver side windshield trim separated from the vehicle while driving on the freeway. Upon inspection at our destination, it was evident that 4 of the plastic clips had broken causing the failure. The driver behind us was able to avoid the flying debris from this incident. We have not taken it in for repairs yet. There was no warning or early indication of this problem prior to it occurring. Concerned the passenger side will do the same.
Plastic cover of windshield detached while driving. May pose a hazard to other drivers as it becomes a projectile when detaching. It also startled the driver when it detached, causing swerving.There was no damage done to provoke the problem, it was spontaneous. Have not taken the vehicle to be inspected by dealer.
A D V E R T I S E M E N T S
- Southbury, CT, USA