This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield - NHTSA Recall 24V031 I received this recall notice in February. It indicated that "when parts are available" Ford will send a follow-up communication. There has been no follow-up communication received. On [XXX] I called the local dealership (Parks Ford of Gainesville FL) and was informed that parts are not yet available. Today is 31MAY24. Why is this taking so long and why has there been no follow-up communication? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Computer intermittently fails to acknowledge that the transmission is in Park. The vehicle is physically in Park (will not move as if it were in gear), but the computer warns that the "Transmission is Not in Park" even though it is. This is leading to battery drain due to computer incorrect error notifications. I have to wait, sometimes several minutes, for the computer to acknowledge that the transmission is indeed in Park before I shut my vehicle off to avoid this error notification. This issue has been going on for several years with no recall to fix. Since the transmission, itself, has not been the root issue, I have not sought repairs as of yet. This is a computer/software error.
My vehicle is Ford Explorer 2015. 106,000 on it. All the sealer for the door and windows are coming apart. I've never had a vehicle ever to do that less 10 years old. I've had cars, trucks and SUVs older than that and the seals stay intacted. Water comes in the front passenger side door. Drivers door disclose solidly it rattling as you drive. The sealer around the windsheild and under the A-Pilars both side have blown out. Have use black duck to insure the windshield does blow out. It's a safety and just plan bad seals.
Vehicle was being driven on the highway and due to the weather conditions (it was very windy today) out of nowhere the exterior a pillar applique trim attachment unattached and broke off. I want to speak with someone regarding this due to the fact that I received a recall NOTICE in the mail but since there has been no official recall made I cannot schedule an appointment for service with my nearest dealership and I want my vehicle fixed.
- Milwaukee , WI, USA
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It is regarding the recall- this part actually came off a little over a year ago and I had to pay out of pocket to have it fixed. Since the repair shop stated that they could not replace the trim alone as it would compromise how the winshields was held in the whole thing needed to be replaced. I have the bill from that as well as pictures from the trim being gone so is there anyay to get reimbursed for that since that has been labled a recall/defect of the vehicle?
The driver and passenger front interior door panels are separating from the door and blocking the vision from the driver on the driver-??s window and passenger window. They are also effecting the operation of the power windows from going up and down. This can definitely cause an accident which is not safe to drive. This was recalled in November 7, 2017 under 17N04 from Ford Motor Company. I am looking for these unsafe door panels to be replaced by Ford with your help.
Well my problem began AFTER I got my cat back from the dealer for taking it in to get the rear toe link recall taken care of. Now I don't know exactly what the problem even is but I will try to explain with as much detail as I can to help you understand what I am still currently having to deal with. After getting. Y car back everything was fine until I suddenly get this sudden jerking of my car after I had made a right hand turn and as I was trying to accelerate to the posted speed limit, I honestly believed that one of my tires was about to break off while driving on the freeway with my two daughters in the vehicle with me while traveling to my sister's house nearly 35 minutes away from my residence. When I felt it, it startled me to the point where I believed that I might have popped a tire. I pulled over to check and nothing visible was wrong. Being 5 minutes away from my sisters house I drove to her house with my hazard lights on and after every turn I would feel as if one of my tires was going to just fall right off. My brother in law is a mechanic and I asked him to take it for a careful drive in an empty parking lot so he can feel what I was trying to explain to him. So he did and he said that it might be either the transmission not shifting properly and could be slipping, or the second theory is that the rear toe link can be either broken or damaged. He didn't know that I had already taken it to the dealer to have it replaced. I told him that the dealer had already replaced the rear toe link and his facial expression was very clear to understand that he was not sure if they did actually fix it or possibly mess with something else, because they might have believed I would have taken my car to get fixed there. Since that is my only vehicle and have a teenager in junior high and a 9 yr old in elementary I have to take them to school on opposite sides of my house. I have noticed that now it's not just after turning, but actually more frequently and longer.
I have had to have this trim piece replaced twice by McMahon Ford in Norwalk ct. first time [XXX] and the second time [XXX]. Both times I have had to pay out of pocket. Therefore I do not understand why my vin number is not included here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For over a year our 2015 Ford Explorer REAR BACKUP CAMERA malfunctions frequently. Either the image is reversed, streaky, or completely blank and makes backing up difficult and dangerous. A year ago the local Ford dealership was trying to tell us the camera is faulty, but many times the image is clear. They tried to sell us a $1,000 camera replacement, but no cameras were in stock for many months. Later, we discovered there are SIMILAR ISSUES with many other Ford vehicles. Currently there is a NHTSA campaign #23V598 targeting Fords and Lincolns. We feel this needs to be BROADENED to cover the many other Ford models, such as the Explorer. We do not think this is a camera issue, but rather a SOFTWARE issue. Please look into this and include other years and models of Fords in this recall. Thank you very much for your consideration.
The window trim came off while I was going 60mph. It was very loud and scary. I had no warning. I didn-??t realise what it was until I stopped. I-??m very lucky that it didn-??t hit the car behind me at that speed. I see this part missing from a lot of Ford Explorers so it must be common. There needs to be a recall before someone gets hurt.
Left side windshield trim molding flew off hitting car behind me. Causing car to then chase me down and run me off the road. Two months later the right side flew off while driving luckily not hitting another car on the road. Something needs done about this. Every Ford Explorer I see on the road is missing one or both of these trim pieces! Do better FORD!
While driving the trim by my windshield flew off after hitting my windsheild, which made me swerve and almost crash into car next to me. Then the weatherstripping started to detach from windsheild and come loose. Pulled over to see what had happened. Saw the missing part. Now the other side came off while driving! I've used duct tape in its place because Ford wants way too much money to replace. Thank God my family and other families were not injured by my vehicle.
The components that hold the windshield in started coming out going down the highway at 55 miles per hour terrifying me that the windshield was coming out. I understand that this is happening a lot in the ford explorers. I am having components replaced next week.
Sudden back up camera failure without a warning light or message. There has not been an accident/incident but it is difficult to see behind the vehicle at certain angles when turning my head to the rear to back up. I have not yet had it checked by a mechanic because upon further research found that it may be too costly for me to have repaired. I had no obvious issues before it stopped working.
Throttle body not working properly. The vehicle has left me stranded, mid driving- just loses power & I have to coast to the nearest location and re start vehicle. It is an incredibly dangerous situation. Signals to me "terrain management system failure".
While driving the temp started to fluctuate, causing the car the shut down in traffic. I had no clue what was happening. The only warning I got from the vehicle was a check engine light. This should not be possible. I understand the design is meant to protect the engine, but what about the driver. This was horrible and I've seen hundreds of others with this same issue. This needs to be recalled. In addition, it will cost me 4000 to fix this...while the pump itself only costs 200. The labor is the other 3800. This is a horrible thing to do to drivers.
Driver's side windshield molding flew off while traveling on the PA turnpike at approximately 70mph. This not only startled myself (the driver) but caused the vehicle behind me to swerve. No accident was caused as there were no vehicles in the left lane of traffic at that time.
A D V E R T I S E M E N T S
- Gainesville, FL, USA