This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear drivers side Firestone Wilderness AT tire experienced ply separation in sidewall area and consumer had the tires replaced, consumers tires were included in recall 00T-005 and took vehicle to Firestone to have them replaced but since Firestone had no tires consumer took vehicle to competitors dealer and had all four tires replaced, consumer request reimbursement. Nlm
While driving one of the tires split in the sidewall, consumer was on a waiting list but decided to replaced all four recalled tires and spare with a different brand because the demand for that tire was so high that the inventory in her city was low, consumer request reimbursement for all five tires. Nlm
Firestone tire experienced a failure and consumer requested reimbursement for the tire and the damaged wheel, Firestone denied the request saying that the purchase date was prior to January 1, 2000, however the consumer says the purchase date wasn't until July 22, 2000.
Consumer was unable to have Firestone tires replaced in a timely manner and purchased five new tires from a competitor, consumer request rimbursement. Nlm
- San Antoni, TX, USA
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Firestone Wilderness AT tire P235/75R15 dot W2hl1py229 experienced blowout, consumer states there was a loud roaring noise and vehicle was very hard to steer, tires were not part of recall and consumer is requesting reimbursement, consumer states there was property damage.
Rear drivers side Firestone Wilderness AT tire experienced ply separation in sidewall area and consumer had the tires replaced, consumers tires were included in recall 00T-005 and took vehicle to Firestone to have them replaced but since Firestone had no tires consumer took vehicle to competitors dealer and had all four tires replaced, consumer request reimbursement. Nlm
While driving one of the tires split in the sidewall, consumer was on a waiting list but decided to replaced all four recalled tires and spare with a different brand because the demand for that tire was so high that the inventory in her city was low, consumer request reimbursement for all five tires. Nlm
Firestone tire experienced a failure and consumer requested reimbursement for the tire and the damaged wheel, Firestone denied the request saying that the purchase date was prior to January 1, 2000, however the consumer says the purchase date wasn't until July 22, 2000.
Washing rims of vehicle & noticed that tires had cracks located where tread meets sidewall. Cracks are on all 4 tires. Took to Firestone retailer & had tires checked thoroughly. Mechanic indicated to go to another Firestone retailer. Had no more tires. Went to Ford & no tires there for exchange. Went to another tire retailer & informed by mechanic all the tires are normal. Firestone, Wilderness AT, P265/70R17 with 15,000 miles.
The Firestone tires on the vehicle were replaced due to recall, prior to recall replacement the vehicle experienced problems with road handling and front end alignment, after tire replacement the vehicle still had trouble with the front end alignments, consumer is concerned that the problems are not just related to the tires but the front end suspension as well.
Firestone wilderness tire experienced blowout, consumer wants reimbursement for blowout tire prior to recall and for tires he replaced after recall 00T005.
Firestone Wilderness AT tires were separating and the dealer did not have any replacement tires in stock (dot # dot vdhl), consumer replaced the tires and request reimbursement. Nlm
Consumers Firestone Wilderness AT tire (P235/75R15) were very loud while driving and experienced fine cracking on all the tires were the tread attaches to the tire wall, consumer replaced all four tires and request reimbursement. Nlm
Firestone tires, included in recall 00T005, experienced cracking, consumer replaced tires due to being put on a waiting list and requests full reimbursement.
Noisy Firestone Wilderness AT tires were replaced under recall 00T005, consumer was not satisfied with the replacement tires as they were not the same quality of the tires being replaced.
Firestone wilderness tire experienced blowout, consumer wants reimbursement for blowout tire prior to recall and for tires he replaced after recall 00T005.
Firestone tires were included in recall 007005, consumer purchased tires due to the lengthy wait for replacement tires, consumer requests full reimbursement.
A D V E R T I S E M E N T S
- Houston, TX, USA