This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door hinge arm started cracking and popping when opened fully. Automatic window will not roll down. Car was a lease still under 36000 miles when reported. Purchased vehicle with knowledge that other of the same make model and year were recalled.
The weld that holds a mechanism for the door has broken loose. Making cracking sounds and hindering the door to close properly. Also the windows will not go down.
broken spot welds in the left front door at the check arm attachment point in the door assembly. Car is unsafe to drive. Could result I in a door inadvertently opening while driving.
The drivers door made a loud pop when opening and it is now difficult to close and to open. it scrapes and pops out of place along the hinge and on the inside of the door. at one time it was not shutting at all. Hopefully it will not do this again, but something is broken. I was travelling when this happened with a passenger in my car and if m y door would not have shut at all i was far away from home and it would have been a huge inconvenience! I took my car to the dealer i bought it from in my town and he took a video of the noise it makes and the difficulty shutting and opening. He then called me the next day after talking to the techs that they are aware of this happening to some of the Escapes and i will have to seek a private shop to get a new door as he says this is not covered under warranty. This is preposterous and i cannot believe there is not a recall on this issue after i have read about this issue online and it is happening often. There was no warning, just a pop and immediately problems getting the door open and closed.
On Sept.3, 2023 I went to my car and opened the driver's door, there was a creaking sound I never heard before, I thought someone had hit it in the parking lot but there was zero damage to the outside of the door. As I opened and closed it a few times, the sound got worse and after a few times, it hardly closed. When I went to shut it, I had to almost force it to close. This is a problem, and it came out of, nowhere. It is certainly a safety concern. On the morning of Sept. 4, 2023 I had my boyfriend look at it and he could see where the problem is, it's the hinge area on the driver's side towards the front of the door, where it attaches to the car.
There is a popping sound when opening and closing driver door. It appears some spot welding has broken. Also driver door window will not roll down all the way.
Every time the driver side door opens it makes a terrible creaking noise and the window no longer fully goes down in the drivers side. Took the door panel off and its definitely a weld error
Opening driver side door heard a pop, door hinge sprung causing door to open and driver side window stuck Ford will not take responsibility and fix it. The whole door needs to be replaced and they're quoting me $3000.
Through normal use the drivers door spot welds have broken. Ford would cover $1500 of a $4000 fix. This is not my fault and I feel that they should cover the repair 100%
Driver door - one day, without prior warning, when opening or closing the door, it makes a popping sound as if a hing of some sort is broken. The door does not remain in an open position when getting in our out. Consequently, the drive window only opens about 2 inches.
The driver's side door made popping or cracking noises when opening and closing. It eventually locked in place while open, and it could not be closed. I took it to the dealer where they initially said that the check strap needed to be replaced. After the part arrived and they disassembled the door, it was discovered that the welds on the component that holds the check strap in place were broken. The car was moved to the body/collision shop for further assessment. In the meantime, I've discovered this has happened with several other 2020 Escapes, but there is no recall as of yet. Obviously, this is a manufacturer defect that needs to be addressed in a more global and urgent manner.
Front drivers side door making a popping sound upon opening and closing a quick google search confirmed there was a issue with the cheap spot welds holding door check bracket on most people are reporting them breaking and window becoming inoperable won-??t go up or down and with ford charging 3500 to fix the issue with the same part and only 3 spot welds holding in place as a commercial truck driver seeing car crashes on a daily basis and have seen multiple people have to climb out of the window of the cars, (hello ford) people could very well be trapped inside a vehicle due to cheap manufacturing and you not fixing the issue talked to 2 different ford dealers in my area and both brushed it off like it-??s a common thing -??todd Judy ford stated we repaired 4 or so in the last month -?? called ford directly and the only information they could offer was there is no recall the vehicle my wife drives is a 2020 ford escape with 41000 miles I find it amazing how a structural issue of the door isn-??t covered past that point.
In October of 2022 my welding to my door came apart on the driver door. It started and continues to make a really loud popping noise whenever it-??s opened. Since then, my window has not been able to roll down either. When I-??m driving the door will open on its own randomly and it-??s extremely dangerous. I-??ve taken this matter up with ford multiple times and they refuse to address it or fix it without me paying out of pocket.
Left (driver's) door check arm attachment broke - door will not open/close. Only 17,000 miles on 2020 Ford Escape. This is a known issue; why are there no recalls?
A D V E R T I S E M E N T S
- Little River, SC, USA