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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
314 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Escape body / paint problems

body / paint problem

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2020 Ford Escape Owner Comments (Page 17 of 27)

« Read the previous 20 complaints

problem #201

Sep 262023

Escape

  • miles

A D V E R T I S E M E N T S

The driver's side door spot weld failure in the door's arm. Unable to close the door.

- Mobile, AL, USA

problem #200

Sep 272023

Escape

  • miles
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.

- Batavia, OH, USA

problem #199

Sep 182023

Escape

  • miles
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.

- La Vernia, TX, USA

problem #198

Jul 162023

Escape

  • miles

A D V E R T I S E M E N T S

After experiencing cracking and popping noises I took car to dealer and was told the welds on driver door are cracked. The window will not roll down. The door swings open and I fear it will brake off. Occurred at 34000 but 6 months after warranty ended. Over $2500 to repair and was told no recall and it is a common problem. Long wait for doors due to so many customers needing doors replaced.

- Bourbonnais, IL, USA

problem #197

Aug 022023

Escape

  • miles
Front left door (driver side door) load popping noise and window wont go down.

- New Ross, IN, USA

problem #196

Sep 182023

Escape

  • miles
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.

- Frederick, MD, USA

problem #195

Sep 012023

Escape

  • miles

A D V E R T I S E M E N T S

There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.

- Cincinnati, OH, USA

problem #194

Sep 032023

Escape

  • miles
My Ford Escape driver's door is getting worse. The weld is broken, and my window only goes down about one-half inch. Sometimes when I'm driving it makes a loud noise and I'm afraid it may open by itself. It's getting worse as time goes on. I've taken it into a ford repair shop, and they have checked it out. They are contacting FORD to see if they will cover the cost. I cannot afford $2500 for this repair and frankly, I'm starting to worry about my safety while driving it.

- Apple Valley, MN, USA

problem #193

Sep 202023

Escape

  • miles
My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023. * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats. I pulled a leg muscle today doing so. My back hurts also. Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. This is enough for a recall. When will you do this" What is taking so long" Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.

- Piedmont, SD, USA

problem #192

Sep 172023

Escape

  • miles
Door was creaking and making several popping noises when opening and closing. That went on for about a month, going from just a creak, to a pop, to several pops. Now there is very little sound, but the door occasionally resists closing completely. Took it in, and was told a piece inside had popped away from the door. They said it would require body work, but the warranty had run out to cover it. They will reach out to Ford for assistance. They stated that Ford has been "really good" about covering the repair, but could take up to 3 weeks to hear back from Ford. I was told it was ok to keep driving it in this condition, but to not roll the window down. Several articles I've found indicate this is a known problem, and that there's a possibility the door could open while driving. Please push Ford to issue a recall! This is very dangerous!

- West Fargo, ND, USA

problem #191

Jul 012023

Escape

  • miles

A D V E R T I S E M E N T S

spot weld failure in doors arm. a loud popping noise when comes open or closed. sometimes doesn't want to close.

- Evergreen Park, IL, USA

problem #190

Sep 172023

Escape

  • miles
Driver side door check broke off the door. Spot welds failed. Door is very difficult to close Ford has put out SSM50150 message but no recall has been authorized that I am aware of. Online research shows this has happened to many others who have this same model year. Most stated the entire door needs to be replaced at a cost of $2500-$2600. I heard a slight popping sound when opening this door at first and now the door check has broken away from the door. Picture of the failed spot welds attached.

- Elgin, IL, USA

problem #189

Sep 042023

Escape

  • miles
Driver's side door check bracket welds cracked and separated. Now there are abnormal, loud popping sounds every time I open or close the door. The care only has 37,000 miles on it and I am very conscientious about maintaining my vehicles.

- Lavina, MT, USA

problem #188

Jan 242023

Escape

  • miles
Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.

- Baton Rouge, LA, USA

problem #187

Aug 282023

Escape

  • miles
Spot welds on the drivers door are broken.

- Roselle, IL, USA

problem #186

Sep 132023

Escape

  • miles
The pop weld on drivers side door is broken, door makes a cracking, popping sound when opening and closing. Window will not roll down on this door. Door opened during driving but no damage or injury occurred. Ford is refusing to fix problem due to being 4 months outside of warranty even though I am under 36,000 miles. Will cost upwards of 3,000 to fix

- St. James, MO, USA

problem #185

Sep 082023

Escape

  • miles
Cracked or broken spot welds in the left front door at the check arm attachment point, popping noise-?? when the door comes open and the door can be unable to latch when closed or can suddenly come open when it had been closed. Window would not go completely down

- Laredo, TX, USA

problem #184

Sep 012023

Escape

  • miles
Okay so on the first of September I noticed my driver's side door was squeaking and this thing you know couldn't shut it and my spot welds were gone and pretty much my doors just hang in there and I'm going to send pictures for you I can't drive my car I had to drive from south Carolina to West Virginia

- Charleston , WV, USA

problem #183

Sep 092023

Escape

  • miles
On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.

- Oley, PA, USA

problem #182

Sep 102023

Escape

  • miles
The driver door began making a loud popping noise when I would open and close it. About a week after I noticed the popping sound, the driver door wouldn-??t close. Upon further inspection I realized that the spot welds on the door assembly bracket have broken. I had to position it carefully so that I could close my door all the way. My driver side window will only go down about 4 inches now. There were no lights indicating any issues with my door. If I open my door all the way then it won-??t close again, the broken door assembly bracket prevents it from closing. As it is a Sunday morning, I have not had this issue inspected at the dealership yet, but I plan to call first thing in the morning to have it looked at.

- Strasburg, VA, USA

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