This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to local mechanic who reset the warning light and stated there was no issue with the vehicle. After changing the coil the failure persisted. While driving 40 mph the vehicle stalled and shut-off in the road. The contact restarted the vehicle and drove the vehicle his residence. The contact had the vehicle towed to the local dealer great lakes Ford of muskegon (2469 E. apple ave, muskegon, mi 49442) to be diagnosed. The contact was informed that coolant was leaking into the engine block and the engine needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 95,000.
At 26,000 miles had a full engine repair due coolant issue. Ford had my car for 3 months. Less than a few days after getting it back had a front crank seal leak due a defective part. 3 months later car is now throwing high temp/engine fault codes and going into limp mode. Dealer states its a defective radiator. Had that replaced then 4 days later car went into high temp/limp mode again. Waiting to hear what's wrong now with this car. All these issues have happened while driving on highways.
Bought a used 2018 Escape 1.5L in June 2019. Jan 5 I went to crank it and it waa puttering. Was low on gas and on an incline so thought that waa the problem. Got gas and was fine the next fine. But the 8th...went it cranked it I heard water sloshing. Looked up some stuff and had some mechanic friends look at it and told me it was a blown head gasket coolant was low. So went to add nore and it smells luke gas. And my exhaust smells like antifreeze. Was told that this is something with this year model. So now I have it in the shop hoping it gets fixed soon. Apparently this needs to be recalled. I have 55465 miles on it.
Purchased this vehicle new 1dec 2018. I brought this vehicle in for smelling coolant after driving. Vehicle has 11134 miles. Dealer told me that I had a leak in the number 3 cylinder and it needed a small block replacement. Dealer left me stranded at dealership and 50 miles from home. They did offer me a rental vehicle which I declined. Vehicle is still on bumper to bumper warranty. Dealer cannot give me time frame for engine replacement. One of the worst car experiences I have ever had. Wish they would take vehicle back and I can purchase something more reliable other than Ford.
Vehicle is losing coolant at 43,000 miles I filled it to the max at 47,000 it is below the minimum this is a known issue with the Escapes but no recall for mine
- Gallatin, TN, USA
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Dec.20,2020, my car park in my drive way, start up and the engine running very rough and display has a code flashing ( engine ). tech info me that number 4 plug misfire, add coolant, reset code PO316 and PO304. Tech said that there is a tsb20-2100 ?
Second service at Ford dealership after "check engine" light displayed. Coolant states as it needs to be filled. Was told by service manager engine needs to be replaced due to damage caused by structural problem where coolant leaks into engine. Vehicle has 18000 miles and serviced appropriately. Check engine light appeared when in motion. Was told by service manager this is a known problem with 2018 Escapes.
Brought my vehicle in on July 13th, 2020 (55,785 miles) due to a recall notice I received. The recall was for a powertrain reprogramming due to coolant leaking into the cylinder bores. Reprogramming was performed along with an oil change. On November 30, 2020 (close to 66K miles) my check engine came on. Took it to auto zone so they could read the code. It was showing misfiring on cylinder 3. on December 1st, I took it to marjenhoff transmissions (family friend). He hooked it up to run diagnostics and it showed that cylinder 3 had misfired over 100 times. Also, my coolant was super low. I picked it up December 3rd and was told to keep an eye on my coolant level until I get it to the dealership on December 7th. Ended up have to top off my coolant on the 5th. Dropped it off at autonation Ford on the 7th to have them run diagnostics on what I stated was happening. Results did end up coming back that the exact problems that were stated in the recall is what was happening with my vehicle. I was told that I would need my short block replaced. Since I was no longer under powertrain warranty they would not be able to cover the cost. She then told me that she reached out to Ford to see if they would cover the cost in full or offer an amount towards the repair. It's December 9th and im waiting to hear back. I feel that I am not responsible for this repair even though I am out of warranty due to it being a factory defect. This should have nothing to do with warranty.
2018 Ford Escape has 10,000 miles on it. My coolant is backing up into my engine. Called the dealership on September 2nd, 2020. They stated this is a common problem. It's now October 11th, 2020 and they still don't have my car in. They stated they don't have any loaner cars to give out. They will need my car for a minimum of 3 weeks. Why are they able to sell cars with bad engines.
2018 Ford Escape purchased new from dealership in February of 2018, on a straight away felt like the engine pulling itself back then flashed auto start/stop put in P and restart. Lost all engine power on a busy highway. Coasted to a parking lot. Engine would not stop. No codes were showing. No check engine lights. Has had oil changed every 5K to 5500 miles. All maintenance per manual completed when due. Engine needing replaced at 81K miles.
Engine failure at 10K coolant leaking into cylinder wall. Look online and all I see is 2018 and 2019 Ford Escape 1.5 turbo coolant leak engine failure..Ford needs to own this and this needs a recall.
Recurrent problems with coolant leaking. Engine replaced once, now leaking again. Recurrent problems with the spark plugs. Check engine light is on, car shakes when driving, unable to drive with air-conditioning
At 62,000 miles transmission had to be replaced at my expense now at 75,000miles misfire on cylinder 3 code P0203 still waiting to be fixed then over heat warning light would come on and then go off while driving
Went in for recall of powertrain control module software tweak field service action # 19B37, they ran an add'L test and now are replacing the engine next week. I mean, thank you and all, but the car has been fine -- there goes my resale value.
Engine long block was replaced, followed by a front main seal failure and replacement. After picking up vehicle from service, after about 1000 miles the engine lost oil a 3rd time and car went into "limp mode" and gave a cel.
We purchased our Escape (new) from the dealer in March 2018. In March of 2019, our check engine light kicked on (engine had just over 12,000 miles on it). Code reader indicated a misfire. We took it to the dealer and they told us that coolant was found in the #2 cylinder and that the engine needed to be replaced. Engine was replaced under warranty at no cost to us. In July 2020, our Escape started exhibiting the same problems (rough starts, low coolant in overflow reservoir). We took it to the dealer (this time the check engine light didn't kick on), and they told us coolant intrusion had happened again and that the engine needed to be replaced as well as the turbo charger. Engine was replaced under warranty at no cost to us. Engine had just over 24,000 miles on it.
At 62,000 the engine fault light came on. I took it to the dealership and was told it was leaking coolant into the cylinder head and I needed a new engine. My car was just at the dealership 3 weeks prior with no issues notes. I take my car in for work every 3 months. When I was told I needed a new engine, I was told this was a known problem with the engine.
While operating vehicle, get overheat warning on info center. Park vehicle within 5 minutes. Check level next day, no coolant in reservoir. Add almost one gallon of premix coolant. No sign of coolant leak. Twenty minutes later check engine light come on. Contact local dealer, made appointment nearly a week later. In that time check engine light came on and secured one more time. Diagnostic computer at dealership, told them to replace short block.
Engine failure due to coolant intrusion into the no. 2 cylinder resulted in a complete engine replacement. After taking 5 weeks to repair I picked up the vehicle only to have the transmission fail after driving a couple of hundred miles.
Ford 2.0L ecoboost - coolant in cylinders, white exhaust smoke and illuminated mil. Purchased 2018 2.0 titanium Feb 2018. March 2019, at 29,000 miles the engine failed, coolant in cylinders. Warranty work was performed under tsb 19-2208 by Ford dealership. Greenway Ford orlando. June 2020, at 62,000 miles the same repaired engine failed, coolant in cylinders. Engine to be repaired under tsb 19-2346 at the owner's expense of $8388 at the same Ford dealership Ford knows there are design defects in this 2.0 ecoboost engine. Proof of that is the superseded tsb from just changing the cylinder head ( tsb19-2208) to changing the long block ( tsb 19-2346). Ford declined twice to warranty the second repair as the vehicle was 2500 miles over the new car warranty. Zero support. Ford would not even warranty the first repair work after failing 14 months later.
A D V E R T I S E M E N T S
- Muskegon, MI, USA