This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2018 Ford escape has a blown engine. My check engine light came on and I brought the car to the dealer. The Service rep advised me I need an appointment to have the car checked. I advised him that the check engine light came on and It might be a serious problem and I-??m not driving the car. Ford took the car 14 days ago I-??m awaiting an answer on the status. The engine was blown due to oil mixing with coolant through the cylinder. A quick Google check of the 2018 Ford escape has many complaints similar to mine. I called Fords Main office inquired if there was any recalls or any problems and they told me there was no recalls and no problems. This is a serious problem if somebody disregards the check engine light and the motor Ceased they could be a rear end collision. I observed on Car websites that people have complained of the similar problems and Ford does nothing about it. How can these dealers get away with not advising owners of possible serious the physical injury or death caused by defective parts that they are well aware of? I believe this needs checking into further by governmental agencies and force Ford to repair the engines and extend the warranties on those bad motors they-??re aware of. My brother drives a Ford escape at work the car has three engines in it and it only has 48,000 miles. The same problem with my car happened with all three of those of the motors. It-??s a shame Ford could get away with us. Ford is repairing the car right now after me insisting to them that I wasn-??t leaving with the check engine light on. When the service manager advised me the motor was shot he also told me my free oil changes would not be honored any longer although I have it in writing. These dealers get away with it because they know you-??re not gonna go to arbitration over a couple oil changes but they get away with it. The problem with the 1.5 eco-boost Ford motor should immediately be recalled and repaired the warranty.extended Sincerely yours, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
There is coolant going into our spark plug coils. We filled up the coolant, because the engine light came on and the temperature went directly to Hot after a 7 minute drive. Checked the coolant, it was very low. Filled it up to the max mark - had a mechanic look at it today and now as soon as you start it, you can hear the 1st and 2nd spark plug misfiring. The exhaust has a smell that you can detect coolant. There is coolant pooling in the coils.
P0302 code is showing that coolant is leaking into the engine through cylinder 2. Dealer looked at our vehicle and we will need a completely new engine. Regular maintenance has been done on this vehicle.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a coolant leak and an engine replacement was needed. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 61,000
Approximately one week ago, our car began running rough and the check engine light came on. We took it to one independent service center who ran a diagnostic check that showed a cylinder 4 misfire. We took it to a separate ISC who performed a more robust diagnostic per the Ford outlined TSB 19-2346 and found coolant in cylinder 4 as well as loss of pressure in cooling system. Mileage of the vehicle is 25,398 miles and the vehicle is covered under Ford powertrain warranty; however, Ford customer service refused to support the diagnosis of the two separate ISCs. They informed us that they would only accept a diagnosis from a Ford dealership, but no appointments with dealerships were available in the near future. Upon further investigation, we discovered that this is a common and known issue for at least 5 separate models of Ford vehicles since 2015 and requires an entire replacement of the long block engine assembly. Despite that, Ford advised us they would be unable to help us without a dealer diagnostic whenever that became available. So while waiting for this supposed service to determine an already known issue in a month, my family must risk their lives with an engine that has coolant leaking into it if we want to be able to function outside of our home. Ford Motor Company is risking the lives of thousands with these engines, but since there is no recall we are left with no support.The ISCs and our other warranty companies cannot help due to the existing Ford powertrain warranty, but Ford refuses to acknowledge the issue.
- Pasadena, MD, USA
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My daughter was driving the car approx 40 mph on a busy road. Warning Notification: "Transmission, put in park". She slowed down then the car stalls. Eventually turned the car off then restarted the car and it seemed to reset and drive OK again. Taking car into dealership tomorrow. 49K miles on the car and in good working order....other than this.
Greetings, Thank you for taking the time to read my email. I am without transportation. I started experiencing engine coolant fluid leaking into my cylinder side lenders on May 18, 2021. I had the cylinder repaired. Since that date my car continued to overheat. I took my car to approximately 4 mechanics and I was told they did not see any leaks. The four different mechanics could find anything wrong with my car. Due to financial challenges during this pandemic my mother moved in with my two children and myself. We have experienced some challenges however I continued to pay my car payment on time. My car continued to overheat so I only used it to for necessities. I did a lot of research on my car attempting to determine what was going on and eventually on July 2, 2021, I found out my 2018 Ford Escape had been recalled and there was a big class action lawsuit that had been filed against Ford Motor Company over its EcoBoost engine taken in cars produced from 2013 to 2019 it alleges engine coolant is leaking into cylinders this is in addition to an Arkansas lawsuit already filed that includes both owners and lessees of both Ford and Lincoln cars and trucks with EcoBoost engines and alleges the defects results in the engine tendency to overheat cell and catch on fire second period. I was told I was not the original owner and I missed the cut off date.
When I start my car it blows smoke from the exhaust. I took it to a repair shop and the gave me a TSB on the problem. I have learned since that this is a common issue but is not deemed a recall. This issue is definitely a safety issue and I need Ford to repair my car at no cost to me. If my engine blows in traffic this could lead to serious injury or death to me or to others. It is a 19-2375 bulletin.
My 2018 Ford Escape Titanium 2.0L Ecoboost motor needs a complete replacement due to a manufacturer defect. The car presented with an engine misfire code of P0303 on July 2, 2021 and again on July 8, 2021. Upon inspection of the engine from Ford, it was determined that there was coolant leaking into the cylinder bores resulting in needing a complete engine replacement. I was informed that the more the vehicle is driven the more it would put the driver and passengers at risk because eventually the motor would seize while driving. Ford has refused to take responsibility in repairing this manufacturer defect which puts me and any passengers at risk of bodily harm.
Engine coolant is leaking into my cylinder due to leaky cylinder head seal and issues with the engine block. Engine is at risk to overheat, fail, and catch on fire. This damage is the result of a known issue that Ford has filed an FSA for. I was never notified of the FSA and now the damage is done.
Vehicle accelerated uncontrollably, cruise control was never turned on, brakes had to be applied, otherwise car would continue to accelerate uncontrollably. Finally came to safe place to park, put vehicle transmission in PARK, engine RPMs revved to 7000 rpms. Engine was immediately turned off. There was never anything caught on accelerator.
On 04/28/2021 my remote start on my 2018 Ford Escape titanium 2.0L, with only 21,833 miles on it, did not work and did not start my vehicle. I got in, started my vehicle using the push button start, at which point my vehicle began to shake and the check engine light came on with no other information. The Ford pass app indicated 'malfunction indicator lamp-regulatory' with no other details. I immediately called my local dealer, bell Ford but they could not get me in for service until mid-June. I then called the dealer where I bought my car, fullerton Ford and got an appointment for today 05/12/21. I brought my vehicle in this morning and after 20-30 minutes my service advisor came to me and said the coolant was leaking into the engine and that the engine needs to be completely replaced. They provided me with a loaner car and told me they will contact me when the new engine is installed, which could take longer than a week.
Vehicle had engine replaced January 2020 for engine failure. April 2021 received message stating engine fault, brought to the dealership and was told coolant was leaking, not related to the engine replacement and repairs would be $1400
The contact owns a 2018 Ford Escape. The contact stated upon starting the vehicle, the vehicle would shudder with the check engine warning light illuminated. The vehicle was taken to waldorf Ford, Inc. (2440 crain hwy, waldorf, md 20601) where it was diagnosed with coolant leaking into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and stated that she would receive a callback. The failure mileage was approximately 83,344.
Coolant leaked into the engine. Took 2018 Ford Escape SE 4X4 to dealership and was told an engine block and other parts need to be replaced. Only had 34,500 miles.
June 2018 purchased brand new from the local dealer. September 2019 brought to dealership for engine trouble. Engine needs to be replaced. Repeated calls - waiting on parts, you are next, waiting on engine from Ford. Finally picked up on December 19, 2019 (3 months!). towed to dealership on 12/20/19. Quick connect hose installed wrong. Spring 2020 towed again to dealership, not starting. Ground cable, October 2020 fly wheel needed to be replaced, again trouble getting the part. January 27, 2021 oxygen sensor, trouble getting the part. March 9, 2021 again back to dealership for engine trouble. Again, the engine needs to be replaced. Is 28,000miles the new acceptable standard for an engine to last? we are going on engine number three. Definitely an engine defect!
I purchased a new 2018 Ford Escape in 2018. On February 22, 2021, my Escape, with only 32,264 miles, while driving at night, a dash indicator light came on, high temperature pull over immediately. I contacted jc. Lewis Ford in savannah, ga and was told to have the car towed to their dealership, which is where I had purchased the car. Service department said it had no coolant and would need to keep the car until end of week, said they had no loaner cars available. Four days go by, no word, called service department, again told no coolant. My husband demanded a loaner due to the fact this is the second car they sold to us with known problems. We purchased a 2014 Focus in 2014, engine problems in 2018 at 62,000 which Ford denied our claim to cover the $9000 repair so we ended up purchasing the Escape. On Monday, March 1,2021, jc lewis finally provided a loaner car and later that same day said the Escape needs a new engine. I told the service department no warning lights had ever come on about low coolant and prior to having the car towed I ran a system check on the engine and it stated all systems normal which I took a photo. This vehicle should be recalled and I should not have to be concerned that the next engine they put in will do the same thing and will be at my expense since most likely the warranty will not be in effect. I've read many Escape owners that had replacement engines failed also.
Took vehicle in following a recall notice for controller module. Two months later the check engine light came on. Took vehicle back and it resulted in a coolant leak into the cylinder. The block was warped and needed to be replaced, as well as a new flywheel and head gasket. Six months later, the vehicle shifted hard and then stopped being able to move. This resulted in a second flywheel being installed along with a new transmission pump, seals, and torque converter. Still does not run correctly and the automatic shut off does not work. Vehicle has had a single owner and less than 35,000 miles on it. Belief is that these problems are a result of a poorly designed engine and the original recall.
A D V E R T I S E M E N T S
- Levittown , NY, USA