This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fault lights come on and do not clear out consistently after an ignition cycle. Cruise control, blind spot warning, speedometer become non operational. Dealer has replace ABS module, battery and negative battery cable with no improvement. At times during initial startup, power steering is lost. Also vehicle would not start on 3 occasions. Issue occurs while car is in motion both during city and highway driving.
Car is randomly jumping to overheat after being in motion. Approx 5 mins of being on. Then violently shaking and cutting itself off. Driving out of an apartment driveway. Was told it was the coolant leaking, however it "solved itself" and I was sent on my way. This is now the second time this has happened. Upon research, it seems as this is a common issue with Ford.
When stopped at a light, the vehicle's auto start function fails to restart the vehicle. You get a message to put your car in park and turn the key to restart. This is a safety hazard which could result in someone getting rear ended.
The stop/start system fails to restart the engine from a stop long enough to engage the feature. (car stationary). Failure to start unpredictable. Take your foot off the brake and an info screen warning appears and say to put car in park and restart engine. Could be hazardous as it takes time to allow the procedure after a light has gone green.
Auto start stop sporadically ceases to work. It will not restart and vehicle directs me to put the automatic shift lever into park and restart the car. This is a safety issue as I might be rear-ended by the vehicle behind me who expects me to leave a stop sign red light, et al. Quickly. My wife puts the temporarily disables the feature every time she drives the vehicle. I forget when I drive it and then I stop at a stop sign or red light and (see above). This started happening in the 3rd year of our lease (September 2018)
- Farmington Hills, MI, USA
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Starting in December when my car was at a stop light or stop sign, the auto stop/start told me to put my car in park and re-start the car. It has done this a few times after this. This could cause an accident like being rear-ended.
Car stalls at intersections. This started happening in January and has happened 5-10 times since. Message comes up to put car in park to restart. This is extremely dangerous as I do not know if the car will restart and possible rear end accidents.
Starting on Dec 12, 2018 my 2017 Ford Escape got an error message auto startstop shift to P restart engine. This occurs when the car is stopped at a red light/stop sign. Other variables are: Car in drive, foot on brake, lights on, heater on, seat warmers on, steering wheel heater on, radio and outside temperature below 40 degrees. Auto start stop system active. Instrument panel message instructed me to shift into park and manually restart engine, which I did. Engine restarted fine. No further error messages or indicator warning lights were displayed. This happens two or three times a day in the morning. Once this happens it will not do it any more that day. Have taken the car in to the dealer they can not find anything wrong with it. The can not recreate the error to see what it is. They have checked the battery and alternator. It has occurred everyday since Jan 25, 2019. Very dangerous condition, being disabled in traffic when expecting to accelerate away from a red stop light after it turns green. This is a hazard for potential rear end collision.
'auto startstop' would not restart engine from this month, approximately once a day. Instrument panel message shows me to 'auto startstop, shift to P, restart engine'. after shifting to P and restarting engine, the engine works well. I feel so dangerous to restart engine by changing transmission shift because it happens at intersections.
2017 Ford Escape titanium 2.0 ecoboost the engine just stalls in the middle of traffic, waiting at light, driving in the parking lot. A message will come on the dash "auto startstop shift to P restart engine." This has been happening more and more lately. Plenty of people out there are complaining of the same issue.
My 2014 Ford Escape titanium has a malfunction of the HVAC actuating assembly. My local mechanic diagnosed the problem and referred me to tsb 17-0004 (Jan. 13, 2017) and said that I should take my car to the dealership. Three local Ford dealerships told me this expensive repair was not covered by the manufacturer since the car was outside of normal warranty. The vehicle has no blowing heat due to the malfunctioning actuating assembly and related components. The defrost does not work and creates a hazard in cold weather. You can not drive the vehicle safely with the windshield fogged or iced up. Since this is a safety issue Ford should cover the repair and tsb 17-0004 should be updated accordingly.
The rear windows have gone out twice and now the passengers window they won't roll down and sometimes won't roll up. I've called Ford dealer and advised me that I have to pay for repair. I'm on a fixed income and cannot afford to get repaired.
The contact owns a 2017 Ford Escape. On two occasions, while the vehicle was parked overnight, the battery lost charge. The vehicle was towed to hagerstown Ford (located at 1714 massey blvd, hagerstown, md 21740, (301) 733-3673) to be diagnosed. The mechanic was unable to retrieve a fault code. The contact was informed to install a battery buddy to keep the battery charged. The contact was concerned that there was an electrical output that was constantly running when the vehicle was turned off. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 2,000.
The car will frequently fail to start. Sometimes it will start as expected. Sometimes it will take many tries and 15-20 minutes of trying before starting. It behaves the same way whether in the garage, parking lot, or on the street. I have taken it to the dealer for repair several times this year. This time they have had the car for about 4 weeks and are unable to repair the car. They are waiting for someone from Ford to explain how to repair it.
I have the start/stop on my 17 Escape. With 16000 miles. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto start/stop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This is a hazard for potential rear end collision.
I have the start/stop on my 17 Escape. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto startstop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This has happened the past 5 months. It has been happening every time I drive now for the past 4 weeks. This happens when I am at a stop light or stop sign. I have almost been rear ended because of this issue. I had the battery and alternator tested and they were good. No issues with that.
The contact owns a 2017 Ford Escape. The contact stated that the vehicle stalled without warning more than once. The vehicle was not diagnosed or repaired. The manufacturer had not issued any recalls regarding the failure, but there were 51 tsbs for the electrical system. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
My wife and I purchased a 2017 Ford Escape, brand new, 6 months ago. We noticed that the brake light plastic cover was fogging over making it hard to see the brake light. After checking with our dealer, mac haik Ford, georgetown, Texas, I was informed that this is normal. Normal" sounds more like a safety concern to me. I was also told that water leaking into the brake light unit was also ?normal.? I can?T imagine allowing water to collect inside an electrical item as important as a brake light and is very strange and very wrong! if it"S fogging up now what will it look like a year from now or even two years. Ford Motor Company made a mistake and they need to replace this brake light unit! it's a safety issue and they know it. [xxx], leander, Texas information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Fords 1.5L engine has a fuel in oil. Even after oil change after car driven just 30 miles highway miles oil had almost a quart of fuel in it. Turbo is burning coolant. Every two weeks have to add coolant to reservoir because turbo is burning it. Transmission whines very loud on take offs and up shifts and downshift for no reason when running at same highway speeds. Cars has very poor power, but eats fuel like a V-8. fuel mileage is 17 to 19 mpg highway 16-17 city. Not even close to the 30 mpg they claim it gets. Bought car new in June 2017 and have had nothing but problems from engine to transmission to interior to electrical problems. Will take back to dealer again to be told " they can't duplicate problem". so I guess motor needs to catch fire or someone has to get killed before Ford really address's the problems. Car has little over 12,000 miles on it now and problems still have not been fixed. I contacted Ford in detroit, mi about the problems and they could have cared less. The "can't duplicate problem" saying from dealership seem to be detroit Ford answer to everything to avoid fixing the problems I am sure they are a where of. I am not the first or last person to report to be having all these problems. Ford seem to be hoping to run problems out long enough so they don't have to fix them under warranty and make them my problem to fix. After a little looking around the internet I see many people are having the same problems with these Ford Escapes as I am and getting blown off by Ford. Ford has yet to issued one tsb for any of these problems they clearly know are happening with these cars and motor's. Ford has issued band aids that didn't work for earlier years but they have never fixed the problem right. How many people must be injured or die before you make Ford fix the problem right? I think it's time to contact a lawyer.
The contact owns a 2017 Ford Escape. When the vehicle was started, the check engine warning indicator illuminated. The contact opened the hood and noticed that rodents had entered the engine compartment and chewed through the hoses to the turbo charger, the radiator cap, coolant wires, intake manifold lines, and the purge solenoid. The vehicle was towed to montgomery motors (214 S main St, troy, nc 27371, (910) 572-1351) to be repaired. The contact was informed that the electrical wires were made from soy based material, which needed to be replaced. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
A D V E R T I S E M E N T S
- Winter Garden, FL, USA