CarComplaints.com Notes: The top problem trend for the 2014 Escape is transmission failure at around 70k miles.
This is relatively low mileage for an expensive transmission failure ($4,500 average to fix), but unless the trend becomes more established, we are only awarding the 2014 Escape our "Beware of the Clunker" badge for now.
10.0
really awful
Crashes / Fires:
4 / 22
Injuries / Deaths:
5 / 2
Average Mileage:
40,420 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at times we can smell fumes from the engine. It is very strong. It will start and then stop after a while. The smell is strong with carbon. It makes us sick and nauseous. We have had to roll the windows down and pull over at times. So far this has happened only while driving. We can be on a residential street or driving down a highway with the cruse control on and it will happen. We have treated this car well and only had an authorized dealer perform maintenance, with the exception of changing the wipers. This is not the first time we have has issues with this car (we bought this new). We have had the dealership replace a defective break drum (less than 2K miles), a defective track that moves the electric seat and a faulty exterior door latch. Could not change the back wiper blade had to take it in (was told by the service center they had issues in the beginning figuring it out also). Now the smell issue had made this a bad experience. If it just was a bad smell that would be one issue, however this is toxic and makes both of us nauseous. This should really needs to be dealt with soon before someone gets light headed from the smell and has an accident.
While standing still or driving under 30 mph, exhaust fumes enter vehicle with fresh air indicated on switch, set to recirculate, air switch changes by itself and allows fumes into car.
On 4 Aug 18, a fire started within the garage of [xxx]. witnesses stated the fire originated from the vehicle (2014 Ford Escape) located within the garage and engulfed the garage. Witnesses stated the garage door opened and the smoke poured out, once they ran closer they witnessed the car's engine was ablaze and rest of the car burning/smoking. I have exposed photographs of the property and the vehicle inside the garage. I have about 600 photographs taken in detail. They will give an overall depiction of the home and will provide all for this claim. I initiated Ford cas [xxx] on 20 Aug 18. I stressed Expedition is important due to structural integrity of the scene. I heard back from Ford declining to participate in the initial investigation and was informed to move forward with the insurance company's investigators. They've completed their investigation and it's been ruled the car is the origin of the fire; the interior passenger compartment but do badly damaged they could not find the cause due to more invasive testing usaa would not pay for. I have the report for your review. The vehicle has been moved from the scene and now sits in a salvage yard, wrapped to preserve it for further inspection. The home in now being rebuilt and could not wait 90 days for Ford to decide whether or not they want to come look at it. Ford sent a letter on 13 Sep 18 requesting information, pictures, and to 'preserve the scene' so they can look at it. I am sent them their request but anticipate push back for coverage that insurance wasn't able to cover (lost more than covarge allowed). Ford declined my claim and stated they believe the fire started outside the vehicle just from looking at pictures. Twice they've declined to participate. Please contact me for more information. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On 10/28/2018 around 10:30am I was driving to church with my family. While stopping at an intersection of North route 88 and 837 in monongahela, pa, I noticed that there was smoke coming out of the heating vents. Then as I tried to accelerate, the car shut down. So, I was able to push the car to a nearby parking lot to investigate the problem. After I evacuated my family from the car, I opened the hood and the smoke progressed to a fire, which I called 911 and the fire department arrived and extinguished it. Then a tow truck was called and towed my vehicle to lenzi service station in monongahela, pa. After reporting this to the insurance company, the insurance investigator determined that it was an exhaust fire occurred due to an unseen oil leak. I reported the incident to Ford on 10/29/2018, but have yet to hear from them. The insurance company, which is usaa, has agreed to buy out the rest of my payment and told me that I can go and buy a new car.
The car caught on fire as I was driving home from work. I was just getting onto the highway when the high temp gage came on so I pulled over in the emergency lane and shut the car off. I thought that the car was overheating but the temperature gage was in the normal range. After shutting off the car, I saw what I thought was steam, coming out from underneath the hood. I opened the hood and found the car on fire. The car did not give any indication that there was something wrong with it.
While on highway. RPM scdropped to 0. all lights on dash lit up. Smell burning. Car stopped working rolled to side of highway exit ramp. Towed to kuhlmanns's automotive on meridenrd wolcott ct 06716
While driving uphill on I-80 on a cool day in October, speed limit 65mph, out of no where, my 2014 Escape illuminated the check engine light, immediately followed by an "engine temp high, please stop safely" on the screen. I had never seen either of these warnings before so I immediately pulled over to the side of the highway and turned off the engine as it began smoking from under the hood. At this time the oil warning light illuminated red - within approx. 60 seconds, the engine made a loud popping noise and exploded into flames. I quickly evacuated the vehicle and ran down the highway, within minutes the entire car was in flames and was later ruled a total loss. This vehicle had been serviced by the Hyundai dealership it was purchased from 6 days prior and was given a "clean bill of health" by the mechanics.
I purchased the vehicle in 2016. After two months it began sputtering before starting, and sometimes would stall. Once in gear and moving it would run fine. Secondly, there are times while driving that the transmission/ engine surges without warning. During the last week, it has stalled 4 times as I was coasting to turn corners. I have to restart it and it seems to be okay after that. This is a very dangerous issue and I am concerned someone is going to run into me when it stalls.
On 13 August 2018 my fiance was driving to our new home we're buying when smoke started coming out of the engine compartment. I told her to pull over and grab her purse and get away from the vehicle. By now flames were coming from the engine compartment. Luckily she had cracked open the door before stopping because before she stopped all the doors automatically locked and could not be opened. I had arrived at the scene and the cars front end had virtually melted within 5 minutes. If my fiance had not cracked opened the door she most assuredly would have burned to death. If I had been driving I would definitely have had a difficult time escaping as I am a disabled veteran with several mobility problems. Our car was less than 4 years old with only 64000 miles on it. We never expected we might possibly be injured or die from a newer vehicle. I really hope that Ford Motor Company wasn't aware of this issue as we never received any notice of any problems whatsoever with this vehicle.
Recall: Shifter cable bushings, 2014 Ford Escape please be advised, on June 12 2018 as I was driving in my garage on my Ford Escape. The bushing in the transmission shifter calbe degrade and cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. The vehicle stated moving and down the hill and my friend had to help me stop the vehicle. Someone was almost hit by the vehicle car drifts without emergency brake applied car had to be towed to dealer in rockford, il and the service manger agree to submit my bill to Ford company which cost M E ($ 638.07) service manger acknowledged it was a recall. And agreed to submit my invoice to get reimbursed. My question is, if the dealer can fix it.why can't Ford authorize payment, because I payed out pocket. Rock river Ford (xxxx) I will never ever buy a Ford car from nor have my repairs there are very unprofessional and rude parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On several occasions the vehicle acted as though it was in neutral when drive was selected. Often when shifting from reverse to drive. This happened on 3 occasions in a short time frame (a week or so.) the last time it occurred it had to be towed to a dealership for repairs on the transmission.
2014 Ford Escape 4X2 overflow coolant tank causing coolant to leak. 230,000 cars have been repaired by Ford but they will not repair mine without a $230+cost. For some unknown reason my serial number is not covered. Lack of coolant leads to overheating and cracked head gasket. The car did reduce power and sound a pull over immediately warning on 2 occasions. The car has 55,000 miles.
I was driving and the vehicle just cut off on the road.. now it now driving at all..had to get it toad to the house..I just had it five months with 85,000 miles on it..no check engine light didn't come on to let me know it was a defect..I almost got hit by the person behind me..
2014 Ford Escape recall on the transmission : I recently purchased this car in September 30, 2017 I had the car less than 6 months and the transmission was shifting in and out of gears by itself. I took the vehicle back to the dealership that I had just purchased the vehicle from which is ivory Chevrolet. And I informed the car salesman by the name of ronnie who sold me the vehicle, that the vehicles transmission was slipping. Ronnie then told me that there was nothing that he could do, because the warranty was expired. So I asked him what can be done he then stated that I may have to just drive it until the transmission goes out, which didn't make any sense to me. On May 22, 2018 I was on my way to work when the transmission slipped out of gear which stopped in the middle of the street, this was one week after I took the vehicle back to the dealership ivory Chevrolet. When the transmission slippped out of gear there was smoke coming from under the hood, and the car would not go into drive or reverse. So I had to leave the car in the middle of the street which had a lot of on going traffic. I had to leave the car in the and I had to call my insurance company state farm for road side assistance, to tow the vehicle to residence. I then had to replace the transmission using money that I did not have. On June 1, 2018, I put the vehicle in a transmission shop I had to pay 1300 for the parts and the labor (woody's transmission shop). Once I got the vehicle out of the transmission shop the transmission is jerking and seems like there is still a problem with it after getting a new transmission replaced and it's been almost 3 weeks since I have had the vehicle back and now the check engine light is on, and the transmission is jerking very hard. I seen on fox5 this morning that there has been a recall on the vehicle. Saying that one reason why the vehicle had a
The drivers side wiper blade, sticks at top up position and then will snap down. It will also stop occasionally mid position on way down and oscillates before completing down stroke. Makes for extremely dangerous driving conditions when wiper stops in middle of site line and oscillates. Issue has occurred while driving and during stationary parked. Blades are new. Windshield is clean. Windshield was wet with rain water.
After the recall with the air condition I still has some problem and now my car is making a very strange noice in front when I drive more the 40 sometimes I'm not getting cold hair
The vehicle's gear shift cable "breaks" leaving the vehicle inoperable unable to go into gear, drive or reverse. The vehicle drive ok then parked. The vehicle was parked in a public garage when I noticed that the vehicle would not go into gear.
A D V E R T I S E M E N T S
- Hillsboro, TX, USA