Gas filling problem: When filling gas tank with gas, the gas shuts off repeatedly. This happens at "every" gas station I go to. It takes 15 minutes to fill a 12 gallon tank. Infuriating. This has been an ongoing problem since 2017 thru 2018 and getting worse. Statement below "when did this happen" is wrong because it happens each time I go to the gas station. You should remove the required question below on this form.

- Imperial Beach, CA, USA

Ford recall 17S09 was issued over a year ago. 15 months later, Ford has given me the runaround about fixing the problem. I have been in contact with them for about 6 months, have actually gotten appointments at my local dealership and they have disregarded my problem and will not respond to my needs. I have also contacted Ford manfuacturing. On recorded calls they have failed to either help me with my problem or had a supervisor contacted me as requested. Help?

- Manteca, CA, USA

Roof leak with no external damage causing

- Farmingdale, NJ, USA

Brake vacuum pump locked up while driving causing loss of brakes. I was going 70 on interstate at the time had to use both feet to get the car to slow down. Lucky there was no traffic on the exit because I was unable to stop running the stop light.

- Harahan, LA, USA

I was driving on a flat road, traveling 35 mph and my check engine light came on and the car died. I had it towed to the dealership and they said the "wire repair harness 3526 cpd" had came loose. I had not ran over anything at all and the vehicle is in great shape, always maintenanced by dealer, 38,569 miles. I was told my VIN was not covered by recall but online I found recalls for 2014 for Escape for the wiring harness. I paid for the repair but I believe this should not occur on a 2014 vehicle and should have been covered by a recall.

- Westerville, OH, USA

When it rains hard I have a leak behind the passenger seat that comes from the light fixture - I have seen so many complaints about this from 2012 Escapes thru 2017 Escapes - their seems to be no fix - my biggest concern is the headliner (which everyone says not to touch) and the smell Ford suggested I contact you - I would assume this happens when the car is stationary and it does not happen when car is run through car wash. The consumer stated the vehicle was repaired at the owner's expense and now has started to leak again.

- Fayetteville, GA, USA

My vehicle was overheated for about 3 times and I have reported it to the Ford dealership here in american samoa. I also received a recall notice about this vehicle (safety recall notice 17S09). Up to now, the Ford dealership have not fix this recall issue and I and my family are always at higher dangerous risk due to this unresolved recall. I have paid hundreds of dollars to the dealership for fixing the problem via other replacement parts and still nothing directly to the recall part. The recall part is the engine coolant.

- Pago Pago, AS, USA

Car caught fire and was totally destroyed. Not getting any assistance from Ford as to the cause. I see there is a recall for 2014 Escapes with the risk of fire in the engine compartment due to an issue with the engine block over heating. What can I do to get some answers and restitution for my loss? this happened while driving home from work on the side of the highway.

- Harrisville, RI, USA

I have a 2014 Ford Escape SE eco-boost, when I start the car, the engine light comes on and stays on. It comes on as soon as I start the car, while driving and sitting still. I have taken it in for service, there is no given explanation for the light to be on. However, I had the 50,000 mile check point on Saturday, December 15, 2017 and the engine light is still on. When I first purchased the car, the dashboard went completely out, I had that repaired. Now the engine light is on and stays on. Is this a sign of the engine going out, I am paying for an extended warranty for repairs. Please help.

- Blue Island, IL, USA

I've been having issues with my car stalling out. It began on 11/10/17 when I started the car. I drove about 500 feet pulling up to a stop sign and the car stalled out but all electrical stayed on (I.e. radio). I turned the car back on and it drove fine for a while. The same thing happened again later on the same day. The following day it happened in the same way as I was pulling out of a parking lot. I turned it back on and it drove well for a while. Later that evening it happened again also pulling out of a parking lot. I did not drive the car again till the following morning. The car drove well for 2 days. Until today 11/15/17. It turned on in the morning. I got to my destination. Parked the car. Came back about a half hour later and I was pulling out of the parking lot only driving about 500 feet when the car stalled out again. I turned the car back on it drove to my next destination about 40 minutes away. It did not feel as if it was running as smoothly as usual. I'm afraid to drive my car as I live in a city and take highways everywhere. I would hate for my car to stall out in the middle of the highway and cause myself and others to get immensely hurt.

- Sacramento, CA, USA

I first failed a state inspection (9/14/17) due to a small evap leak. I first went to a local business to get that and at the same time, the vehicle would cut off as I was driving. The local business claimed to have fixed the evap leak (after waiting a week for the part (10/13/17), but had no idea about the vehicle stalling. I then took the vehicle to a Ford dealership (10/19/17), where it was first taken in for a week only to have the same repair done with Ford telling me the first repair used a faulty part. Driving home (10/24/17), the vehicle did not stall, but still showed driving issues. The vehicle then stalled while in park idle. I returned to the Ford dealer (10/27/17) and for another week, repairs were made or looked up by a help line indicating that even Ford wasn't sure of the problem. I got the vehicle back again another week later (11/6/17) and the next morning the check engine light has come back on. The vehicle has not stalled, but it has not run the same since September. I do not have full confidence in the vehicle, but can't afford to keep playing guess what's wrong with Ford.

- Bronx, NY, USA

On November 6, 2017, I entered my vehicle after shopping for groceries at a nearby market and after loading the car and securing my safety belt; I placed the car into reverse. However, when I pressed on the gas my car lurched forward, causing me to almost crash into the car parked in front of me, I then hit the brake and placed the vehicle into park. Upon shifting back into park the car would no longer shift into any other gear leaving me stranded.

- Phoenix, AZ, USA

On February 2017 I brought a 2014 Ford Escape at about 59 K miles and now it has about 70K miles on it. I was totally clueless as to how unsafe this car was and all of the numerous complaints/issues that consumers are having with this car. On 09/22/2017, this car totally broke down. This car is a safety hazard as I almost got into an accident as the car without made a loud noise, and without any warning just stopped/shut down in traffic. None of the safety indicator alerts worked in this car so I was clueless that the card had any issues. I only owned this car for about 6 months at the time and it was clearly out of warranty. I had the car towed only to find out that it is the transmission, bad battery, ABS issues and possibly an alternator. I was also advised that it was an electrical issues and possible a recall that is why no warnings lights came on to let me know it was a problem. I reached out to Ford who basically said sorry we don't care have a nice day. This car is not safe and should be taken off of the market until Ford can get this in order. I really hope someone look into this matter before someone lose their life.

- San Diego, CA, USA

My daughter was driving the car on a 2 lane highway, going straight, at highway speed ( my daughter gotten about 3 miles from home ) and engine fault light came on, car sputtered, service now light came on and immediately smoke started to come into the car. She pulled over immediately and ran from car and called 911 the car caught on fire under hood. The fire was very large and totaled car. Time from engine fault light to fire was approximately 30 seconds to 45 seconds. That part is an estimate. Notified Ford Motor Corp and they gave me a claim number. Currently insurance company has the car but will probably make a claim to Ford. It was in a couple of weeks before because it had the same kind of sputter. They also worked on 4 recalls at this time. When talking to fmc, the lady stated that for some reason one recall is still open although it showed that the dealership had done it. She wasn't sure why they didn't close it.

- Skidmore, MO, USA

10/7/17 approx 6:30 pm while entering on ramp onto frway at approx 35 mph, driving dist of less than 1/2 to 3/4 mile from last parked stop, indicator dash memo of "engine temp high pull over safely", no indication on engine temperature gauge as it registered below mid mark. Pullled over on frway into closed lanes, turned off engine. Turned on again to advance 10 ft out of way of onramp vehicles, temp gauge indicated "H", turned off engine. Called for tow, tech could not start eng, battery dead. Towed home (less than 2-4 miles), engine off with ticking sound that could be heard across grill. Today, 10/8/17 this am checked coolant and empty. No indication of eng running "hot" or no fluid low indicator light/warning. There was never any warning lights, etc time driving from 9/27/17 thru 10/7/17.. 9/27/17 I had routine oil change, fluids checks w/receipt of dealer performing all work and checks prior to a trip of approx 346 mi ea way, traveled approx 20 additional mi from 10/3/17-10/7/17 and there was no indication overhting of engine and I had to expect coolant was full, not low as it was serviced approx 9 days prior. 9/27/17 I also specifically asked service rep and tech if fluids were checked both stated yes, okay, also indicated on service receipt.they perform a complete check of fluids, hoses, etc. To know if Ford Escapes, 2014 or others, have had complaints regarding overheating w/O warnings and/or if there is a possibility of this Ford engine having a record of these problems and complaints w/dealer who does all routine maint on my vehicle and any complaints R/T bell Ford, phx serdept regarding same issue" read fordescape.org there has been a recall for engines catch fire due to overhting/coolant, #17S09 is it valid" I will be arranging towing from my home to dealership my vehicle&performed last maint&oil change on 9 /27/17: Bell Ford, phxaz 85023

- Phoenix, AZ, USA

Started car and drove to work everything was working normal. Got in car to return home from work on the same day. Started vehicle and my Ford touch screen went black with no warning. Radio stopped working and any sound from bluetooth phone connection not working.screen is completely black and occasionally "sync" in white letters will appear, but nothing else.

- Cleveland, TN, USA

The vehicle was in motion being driven when heavy rain began. The wipers would not turn on in any level, manual or otherwise. This created an extreamly dangerous situation with little to no visibility. The dealer did not disclose the problems with the 2014 Ford Escape BCM but indicated was the cause. They however did not replace it, but did charge $450 for diagnosis only. No actual repair was made. This vehicle should be under recall. It is again affecting the wiper control intermittently.

- Saint Petersburg, FL, USA

I have the titanium Ford Escape and my sunroof is leaking all over. I just financed the car 2 months ago and have taken it to two different places and they cannot find the issue. It leaks so much that that water drips on me when it rains. I have seen many complaints and even some that have recalls but when I called Ford today they stated that my particular model does not have a recall. When I googled it many people have also had the same issue and edmunds.com states that over 2,000 cars do have a recall for it. The seal on the sunroof is not the issue because it has been checked. I do not understand why only some of the models have recalls and some do not if we are all having the same issue.

- Scarsdale, NY, USA

My 2014 Ford Escape has been recalled for the engine over heating. I have had to get it towed twice now because it continues to over heat due to a lack of coolant (it disappears for some reason and no one know where it goes). I then have to get a rental car for the week or however long it takes them to fix it. Ford does not have a plan to fix the issue instead they will install a sensor to help monitor the coolant level and warn me before the car overheats. This just transfer the burden onto me to continuously add coolant to a new car that shouldn't need it had it been made correctly. At this point I don't even want the car anymore because it is unsafe and a huge inconvenience. This happens while I am driving and it warns me to immediately pull over.

- Concord, CA, USA

Mouse killed in between ac/heat fan blower & cabin air filter ! 2nd time this has happen. 1st.time got fix under warrantee.now my warrantee is up (39000 miles) car was moving 500ft. From home. Turned ac on, bang! bang! turn it off/ I knew what happen. The 1st. Time they had to replace fan blower / it vibrates louder than our motor, nowits doing it again.I got the back half of mouse vaccum out from the cabin compartment. My ? how are they getting in there. I'll show you what I found an explain. In the engine compartment Ford didn't put a screen over blower entrance, .so I put one, I run my fan on low.

- Omak, WA, USA