This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When making a right hand turn at slow speed the power assist stops while the vehicle is still on. This has happened 4 time in the past month. Turning off then back on allowed me to continue on. The dealer informed me there was no recalls on my Escape for this issue but in searching I found recall #14V284000 that mirrors my exact problem. I currently have 113K on the car.
The contact owns a 2011 Ford Escape. While driving 20 mph, the steering wheel seized and was unable to turn. There were no warning indicators illuminated. The contact turned off and restarted the vehicle in the middle of the road in order for the steering wheel to resume normal operation. The failure continued. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering). The vehicle was taken to an independent mechanic where it was diagnosed that the power steering software needed to be updated. The vehicle was taken to bonnell motors Inc (located at 353 cambridge St, winchester, MA 01890, (877) 729-9700) where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 124,000.
Twice in the last few months the power steering goes out when turning slowly. I was driving about 15mph when I turned to the right and felt the steering lock up making it dangerous and nearly impossible to get to a safe parking place. Once I did, I powered the car off for a min and back on. It resumed as normal. It is dangerous and scary to be driving with my family. I no longer trust this vehicle.
Electric power steering has a recall but Ford is unable to locate information stating a recall on the car. Electric steering gave out multiple times but Ford refused to fix the issue, even though it was recalled in 2014
Driving to an appointment started into a curve in road when power steering failed in vehicle. Could barely control vehicle to get off of road. No warning, noises or lights came on. Very scary. Checked for recalls and was told my vehicle VIN number is not included but the year and model do have a recall on steering problems.
- Webster Springs, WV, USA
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Steering died while operating vehicle. Was able to avoid incident and restarting car appeared to fix issue at the time. Dealer indicated exact same error code B2278 and repair as indicated by recall 14S05. However, this VIN not included in that recall and many calls to Ford and an open case are useless. Have grave concern for future failures.
All the sudden while driving lost total power steering and could hardly turn the wheel at all. Once I got it stopped and shut off for a few minutes, power steering was fine when I cranked back up. Has happened again while driving later. This is the exact same issues reported on the 2008-2011 Ford Escapes torque senors that was recalled. It needs to be recalled on the 2011-2012 models as well.
The contact owns a 2011 Ford Escape. While the contact's wife was driving 5 mph, the steering wheel became difficult to turn, causing her to bump into a curb. There were no warning indicators illuminated. The driver was able to park the vehicle into a parking spot. Once the vehicle was turned off and restarted, the steering wheel resumed normal operation. The contact's wife managed to drive the vehicle home. The contact associated the failure with NHTSA campaign number: 14V284000 (steering). The vehicle was taken to autonation Ford bellevue (located at 411 116th ave ne, bellevue, wa 98004, (425) 243-5203) where it was diagnosed that the torque sensor needed to be replaced and the power steering control module needed to be reprogrammed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 107,000.
"takata recall" on May 11th 2019, my auntie and I were involved in a accident that was no fault of my own. A black Toyota stop in front of when us, I hit the brakes on impact, the airbags deployed and blowup in my face, knocking out one of my crowns and shift my teeth, I went to the dentist office after leaving the hospital, the doctor told me I swallowed particles and my left side of my face would not stop hurting, I also let the dentist know the airbag blowup in my face, he found my root canal was framed in half, in order to fix the problem I would have to pay $12,000 of my own money to repair the tooth and other damage teeth that were shifted or I would loose them in the future, I haven't smiled sense.I was driving North bound on highway they were traveling East bound at a four way crossing into a gas station.
City driving 35 mph, no power steering when turning in either direction. Shut car off, waited 5 minutes, restarted. Steering okay. Happened again on the way home. No warning lights on dash, no noises, car sounded like it was running fine. 145000 mi.
I was driving my 2011 Ford Escape limited edition and on the highway when I was going at a great amount of speed the vehicle shuts down completely the dash went black and the steering wheel locked up and everything I was able to stop I restarted car it started back
I had to pay to have my Ford Escape steering fixed, now there is a recall and my dealership said that there is to a recall, which there is. I was doing and attempted to make a aright hand turn and the power steering went out.
The contact owns a 2011 Ford Escape. While driving between 10-50 mph, the contact lost control of the steering while in traffic. The steering wheel seized and would not move. The contact had to use excessive force to turn the steering wheel. When the vehicle was turned off and restarted, the steering returned to normal. The contact called peacock Ford (1875 S orlando ave, maitland, fl 32751, (407) 644-7111) and was informed that the VIN was not included in a recall; therefore, the contact may be responsible for the repair cost. The contact stated that the vehicle showed symptoms of NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure and did not assist. The failure mileage was 154,000. Updated; contact has stated that the steering also seized twice while their daughter was driving.
The contact owns a 2011 Ford Escape. While driving 5 mph, the steering wheel became difficult to turn. The contact had to turn off and restart the vehicle multiple time until the steering was able to function normally. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering). The vehicle was taken to towne Ford of redwood city (located at 1601 el camino real, redwood city, ca 94063, (650) 366-5744) where it was diagnosed that the steering rack sensor, two column bolts, and the epa system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 89,889.
A knock started in my steering column. I got increasingly worse. My steering became jerky and uncontrollable. I was able to get my truck to a repair shop. They found the steering column bad. This will be the second time since I have owned the truck that this steering column has gone bad. This is very dangerous and could have caused a very serious accident if I did not learn from the first recall. Two times with the same part and problem. I do not think this was fixed and a continued investigation into the steering column should exist.
Takata recall, I was driving on the freeway when my car started shaking very bad and made my car swerve so I got scared and it shook for a while finally the steering wheel became very hard to turn and the message "power assist fault" showed up on my dashboard.
The contact owns a 2011 Ford Escape. While driving 10 mph and making a left turn, a grinding noise was heard coming from the front driver's side of the vehicle and the steering wheel became difficult to turn. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.
My power steering has been frequently going out, particularly when I am trying to accelerate my vehicle. The wheel becomes more difficult to turn and I have to restart the car to reset the power steering ability.
A D V E R T I S E M E N T S
- Glenside, PA, USA