This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Escape. While driving 45 mph, the fuel inlet failed and the warning indicator for the component illuminated. The vehicle was taken to freedom Ford (151 woodland dr sw, wise, va 24293) where it was diagnosed that the fuel inlet failed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 70,000.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (ferrario auto team, 2472 corning rd, elmira, NY 14903, (855) 468-5337) confirmed part unavailability and was unable to verify when the parts would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The dealer (koon's Ford, 1-888-250-9459) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Ford Escape. The contact received a recall notification for NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (capital Ford, 4900 capital boulevard, raleigh, nc, 919-790-4701) was contacted and confirmed that the parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bob sight Ford, 610 nw blue pkwy, lee's summit, mo 64063) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Kingsville, MO, USA
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Brandon Ford in brandon Florida states "Ford has not yet released the parts to fix safety recall 16S41 / NHTSA recall 16V-777" for my 2010 Ford Escape. Brandon Ford service department in brandon Florida states "Ford will contact you when parts are available."
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Day Ford (3696 william penn hwy, monroeville, pa 15146, (412) 856-0600) informed the contact that the parts were not available. The manufacturer was also notified. The VIN was not available. The contact had not experienced a failure.
Recall 16V-777 I received a letter from Ford in January 2018 stating that parts were available for the vehicle to be fixed. I immediately called my local Ford dealer - gibbons Ford and was put on the waiting list since they didn't have the parts. It is now April and the dealer has only received three of the parts to date to fix this problem. I called Ford customer sevice and was given a case number cas14605645. I was told this would be elevated to their management, but I think four months is extremely long time to effect a recall. The vehicle smells like gas and I'm hesitant to drive it due to the increased risk of fire. I basically have a vehicle I can't drive waiting on Ford to get parts to the dealership. Any pressure that can be put on Ford to get the parts to the dealership would be greatly appreciated.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The dealer (holmes tuttle Ford Lincoln tucson, 660 w auto mall dr., tucson, AZ 85705, (888) 298-7826) scheduled several appointments; however, each time the contact arrived they indicated that the part was unavailable. The contact was uncertain as to when the part would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact stated that the recall notice for NHTSA campaign number: 16V777000 (fuel system, gasoline) was received in January of 2018. The contact called the dealer (scarsdale Ford in scarsdale, NY) and was informed that the parts not available and were on backorder. There was no estimated time for receiving the parts. The manufacturer was notified and confirmed that the parts were on backorder. The contact had not experienced a failure. Parts distribution disconnect.
I am contacting in regards to the Ford recall 270277; fuel system, gasoline:delivery:fuel pump. My gas cap light came on last September and when I took it into my regular shop they were able to repair it, however, as this as before the recall was sent out, I had to pay out of pocket. This was a significant cost and I would like to be reimbursed. I am attaching the receipt here with a description of the repair which matches the description of the recall. When I searched how to address the situation, this is the first option that came up, if there is somewhere else I need to reach out to, please advise. Thank you.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gowanda Ford (14650 us-62, gowanda, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated parts are still not available.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Donley Ford-Lincoln of mount vernon, Inc. (1455 coshocton ave, mt vernon, oh 43050, (740) 392-2222) was contacted and confirmed that the parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 95 mph, the vehicle stalled with the wrench light illuminated. The vehicle was abel to restart but the failure recurred and the vehicle did not restart. The vehicle was towed to the advantage Ford of stuart dealer (772-287-0955, located at 4000 SE federal hwy, stuart, fl 34997) where the technician diagnosed failure as being the throttle body sensor needing replacement. The vehicle was repaired. The failure recurred two years later. The vehicle was taken back to the same dealer and the throttle body sensor was replaced again. The failure recurred several times. The manufacturer was made aware of the failure and referred the contact back to the same dealer who provided a loner vehicle and performed a diagnostic test. At that point, the contact received notification of NHTSA campaign number: 14V284000 (steering) the vehicle was repaired. The failure recurred a year later. The contact later received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The vehicle was not repaired. Parts distribution disconnect. The failure mileage was approximately 100.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The dealer rapid Ford (1510 S pokegama ave, grand rapids, mn 55744, (218) 326-0551) scheduled an appointment for 1pm today 03/27/18 and then stated once the contact arrived that the part was not available. The contact was uncertain as to when the part may become available and if a failure may progress while waiting fro remedy parts. The manufacturer was notified of the issue. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact smelled a fuel odor around the vehicle. The contact called galpin Ford at (877) 826-2935 (1000 sandretto dr, prescott, AZ 86305) where an appointment was scheduled for the recall repair; however, the dealer confirmed that the parts were unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 70,000. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dempewolf Ford (2530 U.S. 41 alternate, henderson, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. World Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received a recall notification for NHTSA campaign number: 16V777000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mathews Ford in Oregon, Ohio) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (sea breeze Ford, 1701 wall route 35, township, NJ 07719) and was informed that the parts were on backorder. The manufacturer was not notified. The VIN was not available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Appalahia, VA, USA