This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is experiencing a throttle body failure. Per the Ford dealer it is only covered under the extended warranty if it does it during a test drive by a dealer. The vehicle is patently unsafe. It shuts down in all driving situations, highway speeds, surface road speeds, while moving. I have almost been in multiple accidents due to this issue. The local dealer - fowler Ford - is not following Ford's directive and is charging me for a diagnostic when Ford says not to. The 2010 Ford Escape is a death trap. I am now stuck with a vehicle that has had multiple recalls for less serious issues, but the one issue that can get someone killed does not qualify for a recall? this makes no sense, I am afraid to drive the vehicle, but have no choice. Why was Ford allowed to get away with an extended warranty on a part that fails randomly, while the vehicle is moving in traffic. It seems that Ford was given a pass on an issue that will get someone killed.
The contact owns a 2010 Ford Escape. While driving 45 mph, the fuel fill inlet and check engine indicators illuminated. The contact stated that she experienced issues with starting the engine and that the starter hesitation began after the vehicle was serviced per an unknown recall regarding the fuel tank. The contact spoke with gene latta Ford Inc (1565 carlisle St, hanover, pa 17331, (717) 633-1999) and informed them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 120,000.
The vehicle flex fuel system is horrible and the vehicle shuts off for no apparent reason. We have have had the vehicle inspected and reviewed by mechanics, who come back with one issue, the flex fuel set up. So we ordered and replaced the flex fuel pipe 2 times now. The engine light still continues to pop back on after a couple of days go by. The car shutting off while driving is a safety issue. This vehicle was purchased for my 16 year old daughter from a dealership less than a year ago. I am scared to death she will crash when the vehicle shuts off on the interstate. The 2011 recall Ford issued covered the same type of issue, which in my opinion should be expanded. My daughter just called and stated that the car shut off 5 times in the course of a mile. Luckily, she was local.
When the vehicle comes to a stop whether it be a stop sign or red light, the RPM's over rev higher at the time of leaving from a stop when gas is given to vehicle. After the vehicle gets back up to speed the RPM's drop back to a normal range.
The "check fuel fill inlet" came on a couple of miles after filling gas and stayed on. After a few more miles, the engine light came on and stayed on ever since. I have had the same problem 4 months ago, but my mechanic said it is a malfunction in the computer so we replaced the computer. But the problem came back. I have looked online for solutions and it seems many other Ford Escape users have had the same problem.
- Sterling, VA, USA
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I purchased the vehicle just under 2 years ago ongoing issues the car will stall out/die while driving ac/heat causes issues I have had a ton of work done and the issues are reoccurring while diving on city street it has stalled out as well as in park. The cause of the issue is unknown
Fuel leak between the tank and end of the fuel filler. Vehicle is parked and leaking. I noticed it because you can see the fuel on the floor and strong fuel odor even in the driveway not to mention if you have it in your garage.
The contact owns a 2010 Ford Escape. The contact purchased the vehicle from a private owner. The vehicle was included in NHTSA campaign numbers: 14V284000 (steering) and 16V777000 (fuel system, gasoline), but had not been repaired prior to being purchased by the contact. Shortly after she purchased the vehicle, there was a sudden loss of power and the check engine and other unknown warning indicators flickered. Also, all of the instrument panel gauges failed to function. The vehicle was unable to be safely driven. A dealer was not contacted. The manufacturer was notified of the failures. The approximate failure mileage was 211,000.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy Ford Lincoln of gaithersburg at (301) 358-4443 (located at 901 N frederick ave, gaithersburg, md 20879) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mel hambelton Ford (888-491-0523, 1171 West kellogg ave, whichita, ks 67209) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford of arlington at (817) 200-4503 (located at 1400 interstate 20 w, arlington, tx 76017) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
There is a small gas leak every time I fill my tank up full. The odor is potent and I feel like my safety is at risk whenever I fill my tank up. I smell it while the vehicle is stationary
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the recall repair were unavailable. The dealer (steven's jersey city Ford, 740 NJ-440, jersey city, NJ 07305, 201-432-7272) was contacted and confirmed that the parts were unavailable for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maxwell Ford (5000 S ih 35 frontage rd, austin, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer confirmed that parts were unavailable and could not confirm when the parts would arrive. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
My car suddenly loses power while driving. Check engine light came on, with codes P2112, P0443, and C1963. The issue(s) seem to happen while I am driving at 55mpg or higher. This has occurred both on the interstate as well as back roads where the speed limit is 55. The most recent time this happened was a period starting on 06/04/2018 through 06/05/2018. This happened 5 times during this period, but has also happened several times since December 2017 as well.
We received an important safety recall regarding a possible crack in the fuel delivery module in January 2018 notice 16S41/NHTSA recall 16V-777. Our appt with Ford dealer in cedar rapids was postponed because they are unable to get parts. Our appt with Ford dealer in mt. Vernon is on hold until these parts become available. What's the hold up and when can we expect service?
The contact owns a 2010 Ford Escape. While the vehicle was parked in the garage, there was a fuel odor around the vehicle. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called capital Ford at (877) 659-2496 (4900 capital blvd, raleigh, nc 27616) and was informed that the part was not available. The manufacturer informed the contact that the part was not available. The approximate failure mileage was 191,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Tulsa, OK, USA