This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Talked to [XXX] (service Manager) AutoNation Ford regarding issues encountered. Service recall dates back to Nov 16, 2017 where recall issue was not completed correctly. We had contacted AutoNation Ford to address this fuel leak issue. Original recall (16S41) description was about fuel leak underneath the vehicle and after service recall completed in 2017 the issue persisted. This would have caused gasoline leakage causing dangerous condition operating vehicle. This has also been forwarded to NHTSA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
When stopping for a red light, the engine shuts off. I can restart it. It has happened twice in a one year period. it is a Ford Escape 2010. Vin 1FMCU9DGXAKC64776
I have researched ford escape recalls. Each recall I have seen such as epas retention guide the bearing and fuel system is exactly what's wrong with my vehicle now. However when I look up the recall by Vin number I am only shown that I have a recall for the fuel system problem
1.2010 Ford Escape Electronic Throttle Body issue investigated by the NHTSA. 2. Hesitations, surges, stalls. Ford has issued a CSP 13N03 with time and mileage limits. This is a safety issue effecting many Ford vehicles and the symptoms may not surface until beyond the CSP 13N03 time limits imposed by Ford, as in my case. These electronic throttle body hesitations, surges and stalls are very dangerous and result in compromised safety for the driver, their passengers and others on the road. I have come very close to a collision on two separate occasions because of this issue. The NHTSA should force Ford to reclassify this issue as a recall with no time nor mileage limits or lift the current program time and mileage limits for people like me who are beyond the time limit who have just recently developed this problem. This is a mechanical defect as well as a safety issue. 3. Problem confirmed by Ford dealership. 4. Dash warnings - check engine light and wrench lights illuminated. In my case, these have gone on and off, vehicle demonstrates hesitations, surges, stalls, then resets itself and the vehicle functions normally. This has happened twice over the last few months. Just recently, the warning lights have stayed illuminated and the symptoms are now constant.
- Augusta, GA, USA
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I was driving on the freeway in the second lane from the left cruising around 60-65 MPH when the vehicle started to idle rough and then I lost the ability to accelerate I had to maneuver over to the right-hand shoulder of the freeway with cars flying around me. Even though the engine never stalled, the loss of my ability to accelerate left me a sitting duck in danger of being struck by another vehicle or as a dangerous obstacle for other vehicles who might have gotten in an accident trying to avoid me. It also came to my attention while researching the cause that Ford was aware of the issue and had already recalled certain vin #'s and sent a letter out to others with an extended factory warranty to replace the part, but only once the part failed. NOT SAFE! I previously reported this incident to you in August or September, however I lost my follow up information and don't know what happened with my complaint.
Steering;at slow speeds and especially at idle the steering wheel jumps back and forth. Jittery is how I'd describe it. At slow speeds it feels like a loose wheel when the steering wheel shakes. Throttle body; recall is expired. I purchased the car (second owner) about 2015 from a dealership in orange county, ca. I never received any communication from Ford about this issue. Oem throttle body failed in 2019, which was independently diagnosed and I replaced the defective component. No recourse at the present with either issue. Both are significant safety issues known throughout Ford forums and including the manufacturer.
The car has had issues starting since I brought it from a used dealer last September. Over time it got more difficult to crank. I started checking youtube to see if it were just me and came to learn that there is a great multitude of others having the same issue with their Ford Escapes. The locking mechanism from the key that flips the ignition switch is either too week or it doesn't turn far enough for the vehicle to crank. I have had to remove the covering from my steering wheel and manually use the spare key as an extension of the O E inside the ignition, in order for the vehicle to crank. The same process is required in turning the car off. Right now it works, however could be a hazard with all of the wiring in the steering wheel exposed. And who is to say that one day the vehicle won't just shut off in the middle of the highway with the key and ignition switch having an imaginary physical connection?
@12:56pm on 2/11/2021, my car suddenly and without warning lost all electrical power, acceleration, lights, pedal/gas completely unresponsive. The time remained on. It was 19* F with no precipitation on dry/partly snowy pavement on highway US31 just S of the North muskegon/business 31 bypass. I was going about 75 mph and adjusted the cruise control to slow for another vehicle shortly before the shutoff. It is not clear if that is related, because the timing was not immediate. I had not changed lanes in more than a mile, although the road does twist slightly in that location. I had on automatic lights, defrost and rear defrost, bluetooth audio, and cruise control. My tank was just below 1/2 full of gas and the vehicle has been maintained but is not stored in a garage overnight. I coasted to an emergency lane on the passing lane, turned the key off (other than the time, audio, and brakes, nothing else would respond.) I started the car again after about 60 seconds, it started without problem, and I could continue to my vaccine appointment with no discernible signs of any other issue or error. It was terrifying.
We have concerns about a fuel leak and subsequent fire risk for our 2010 Ford Escape XLT with the li I4 engine manufactured at the claycomo, Missouri, plant. There has been fuel odor since September, 2019 upon approaching the vehicle. As of this week, in addition to the smell of fuel, there is a noticeable, visible pool of fuel under the vehicle; on the left side of the vehicle, in front of the rear left tire. A photo is attached. There is a recall on some 2010 Ford Escapes for a different engine, I would like the recall extended to included the aforementioned vehicle.
My engine locked oil leaking battery dies air bag light comes on SUV shakes rear windshield whippers drain battery constant jumps and road side assistance.
Fuel pump cracked (part #pfs534) in 2010 Ford Escape hybrid 2.5L engine similar to recall on other Ford Escapes with 3.0L engine. Cracked fuel pump caused vapor leak engine light. Vehicle would still operate but strong fuel smell was coming from the fuel tank area and within the vehicle. I was surprised that the recall only impacted 3.0L engine fuel pump and not other Ford Escapes, especially when it seems like they are having the same problem and likely have a very similar part.
While driving in a variety of circumstances, (in town at stoplight and accelerating on highway) my 2010 Ford Escape will just shut off. No warning, just dies. I have been to 4 mechanics including one at a Ford dealer just today. No codes show, so every time I am basically told that they "can't duplicate issue" and I am sent on my way with no remedy for what is a very dangerous malfunction. I just called Ford and started a case number to see what they will do. Judging from other comments I have read on internet, I am not hopeful. I cannot understand why a recall wasn't issued and how I am just learning about the scope of the problem now-after spending $20K on this vehicle.
According to your VIN search, my particular vehicle was not a part of the 5 recalls on the year, make and model of my vehicle. Now with that said, 1 recall that is listed, I am having a fuel leak just as it is described but again my VIN is not listed for that recall and it should. Everytime I fill up with gas, and the gas handle clicks to inform that the tank is full, the gas starts to leak very badly from up underneath and this happens everytime.
A D V E R T I S E M E N T S
- Denison, TX, USA