CarComplaints.com Notes: The 2016 Edge is starting to show a similar trend to the prior model year of the engine stalling while driving, which owners report is typically caused by low-mileage problems with the throttle body. This is typically considered a safety defect.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,340 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were notified that our engine was leaking coolant into it-??s cylinder with the only caused listed as a ford bulletin saying that these engines experience and need to be replaced. With the threat of the engine over heating, I feel that this design malfunction is not something I am directly responsible for. I have maintained this car exceptionally well.
The contact owns a 2016 Ford Edge. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who stated that coolant was leaking into the engine and that the engine needed to be replaced. Th dealer confirmed that the vehicle was not under any recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under any recall and that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was 77,000.
The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the vehicle overheated. Additionally, the contact stated that the temperature gauge was reading hot. The vehicle was veered to the side of the road until the vehicle cooled down, and the vehicle was restarted. The vehicle was taken to an independent mechanic and was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
Coolant is leaking into the engine causing check engine light showing misfiring in #3, loss of coolant, heater to not warm up. It is available for inspection currently until we are able to replace the long block of the engine. Ford has an ongoing law suit over this Ecoboost engine coolant issue of which they are doing nothing to help repair the issue. The local Ford Dealership has confirmed the leak. It has not been inspected by police or insurance. We have been told not to drive the car due to chance of it catching fire or ruining the engine if coolant runs out.
- Boise, ID, USA
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The contact owns a 2016 Ford Edge. The contact stated that the vehicle was shaking and vibrating abnormally while being started. Additionally, while driving at various speeds, the vehicle suddenly started to shake and vibrate and while accelerating from a stop. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that that the failure was due to a cracked flex plate and that the flex plate needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of an Extended Coverage for the failure, but the vehicle had exceeded the mileage. The failure mileage was 155,000.
The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact called and made the local dealer aware of the failure. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and was informed that there was coolant leaking into cylinder #3 and the long block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the check engine warning light illuminated. Additionally, there was white smoke coming from the exhaust tip. The contact attempted to restart the vehicle and the vehicle failed to start. The contact stated that the engine had overheated. The vehicle was taken to the dealer, who informed the contact that there was coolant leaking into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown. The contact stated that no assistance has been offered and no repairs have been made yet.
This happened in late June when I started my car it had white smoke coming out of the exhaust which cleared and no warning light on. I drove it to work and back and we checked coolant, and it was low so added and the next time I drove it, the check engine light went on! I called the Ford Dealership near me which is about an hour away and made an appointment to take on July 14th. The diagnosis was coolant leaking into my second cylinder and the block where head sits is worn down. I need a new long block, engine! $6000 was the quote!!!! My car is a 2016 Ford Edge with 75725 miles on it! I called Ford Customer Service and this car is not eligible for Financial Assistance and I have not heard from the Corporate Office! I have seen complaints of exactly the same thing and some people are getting Ford to help with the bill and not sure how they decipher what vehicle does or does not qualify! I am working on this issue and will not settle for nothing! I have never experienced anything like this, this is terrible! Who can afford this at this time in our lives and why"??? It is a Ford issue not the consumer!!!! They have known about this for quite some time and the block on my car being worn is a manufacturing defect, it happened in the casting of the block, that car should have never left the plant with the correct inspection, where were the inspectors on this?" Ford used to give their dealerships a budget to help out issues like this for their customers but that has ended so nothing the dealership can do but fix your car and you pay the bill and good luck after that! As a Ford customer I have been taken advantage of, my safety was put in jeopardy and there is no loyalty at all to the customer!!! Not good for them! This car should have a recall on it and they should foot my bill and every other person who has experienced this and there are a lot of us!!!!! Ford should take responsibility for their poor actions!
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a DTC reader and determined that the cause of the failure was a defective crank shaft, cam shaft, and oxygen sensors. Despite the repairs made to vehicle, the check engine light remained. The vehicle was taken to an independent mechanic where he was informed that coolant had leaked into cylinder #1. The contact was advised to stop driving the vehicle and contacted the dealer. The contact was informed that the vehicle was not under recall and a diagnostic test was performed. The dealer confirmed the failure and informed the contact that the engine block needed to be repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Noticed engine misfire. Brought to local ford dealership. After diagnosis noticed coolant intrusion into cylinders. Ford recommended complete engine replacement
Engine overheating due to coolant leaking due to head gasket failure. Ford has technical service bulletin #19-2208 that recommends replacing long block. Milage at 103,000.
The vehicle started to make a low rattling noise that grew louder each time the vehicle was idling. We now believe the flexplate is cracked. Ford has sent out a letter stating they are aware the flexplate may crack but they are not willing to cover repairs on the vehicle after a certain time period, which has already passed. They state in the letter to not bring vehicles in unless they are making a rattling noise.
The contact owns a 2016 Ford Edge. The contact stated while the vehicle was idling, he heard an abnormal sound coming from the engine. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 129,000.
In 2016, I purchased a new Ford Edge. In June 2023, I'm informed by Ford Certified Personnel that the engine has a "Coolant Inclusion" issue requiring replacement with a new engine. This problem caused by a design flaw in the engine that Ford was aware of in 2009 and continued to install without repair or recall. Research information shows it can cause overheating and possible vehicle fire. My service records can be verified with Brinson Ford, Athens TX. [XXX], Service Advisor. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Car has a little over 100,000 miles 2017 Ford edge. Engine light came on, took to a Ford dealership where we were informed that coolant was leaking into the cylinders and would need to replace the whole engine. From researching this issue I have discovered that this seems to be a big problem with not just my car but others as well and ones with less miles and yet Ford will not pay for replacement or issue a recall on this issue. The car is sitting at the dealership now as we think about what should be done next.
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while accelerating while making a left or right turn, the brake pedal was depressed, and the contact heard liquid rotating coming from the hood of the vehicle. Additionally, the contact stated that while shifted into reverse(R), the vehicle started to shudder. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided information for TSB Number: 22-2133 to repair the vehicle. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 67,000.
Rough idling on start up and engine light came on. After taking car to a local repair shop, mechanic noticed that vehicle was consuming coolant and the engine was cracked. They advised taking it to dealer. Ford dealer confirmed diagnosis. Vehicle had 93304 miles on it and Ford has a Technical service bulletin out on it. Was originally quoted $6,000 to replace engine. After a lot of negotiating with Ford Customer Satisfaction Program, we paid $1,685 to replace engine. Ford has known about this issue for quite a while and in my opinion, should have issued a recall. There have been reports from others that the engine has caught fire.
A D V E R T I S E M E N T S
- Minford, OH, USA