This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For no reason the glass sun roof on our 2013 Ford Edge exploded to day while driving on the hi way nothing hit the glass the sound mad me lose control for I few seconds I called Ford dealer to see if there was a recall they said no the car is out of warranty I see this is a problem with sun roofs from 2008 to now with Ford Edge and other auto
Driving up hill this vehicle loss power and the transmission disengaged in the middle of traffic I let the roll backward into a driveway shut the switch off waited about five minutes. I restarted put in gear and it drove as though it had no problem
Our Ford Edge has had a problem with the air conditioner continuing to switch on and go to the auto setting. It does this when it's off or on. We were told the computer was faulty. This started occurring in 2016.
- Gillespie, IL, USA
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The door latch on the rear door (driver's side) continues to show "door ajar". the dome light remains on because it reacts to the door being open. Dashboard tells you the door is not closed properly; it is closed. This has been happening for months, but I finally brought it to Ford when it was appropriate (due to covid restrictions) I have noticed that the dome light comes on, courtesy lights have come on, when I have been in the house and no one is near the car. On several occasions the battery has been dead in the morning with no apparent reason; it may be that the light is coming on because it thinks the car door is open because of the defective latch. The front door latch is being replaced under extended warranty; the rear door should also be covered for defective latch
The door ajar light is illuminated for the rear passenger door. The overhead light stays for 10 mins or so when any door is opened and then closed. The door ajar alarm will beep when you start the car and put it into reverse or drive until you acknowledge the alarm and the light will stay on. There is no way to turn off the interior light. At night it makes it very hard to see to back out your vehicle.
The door ajar light is on indicating that the driver's side back door is opened even though the door is closed. As a result you cannot lock the doors and the light stays on inside the car. I called Ford and they are not willing to repair the problem even though there was a recall for the same issue on the driver's side front door. This occurs while the car is in park or in drive and while in motion at low or higher speeds.
Passenger side door latch illuminates dome lights and gives me 'door ajar' message when door is in fact closed. This prohibits the doors from locking while driving. There is currently a recall for the driver side, however mine is passenger and Ford will not replace it. This occurs daily.
Vehicle's front driver side door latch warranty coverage, spoke to several Ford supervisors they told me they sent out a letter to cover that issue and I should have received it in December 2019 which I did not receive till January 27th 2020 the letter clearly shows the January 2020 date. Hence my miles are over the mileage that the letter states. No Ford supervisors will over ride the 245 miles I have over, so I have to deal with it myself. I started fighting this issue 4 years ago. It's ironic that I get the letter and now they won't cover it. So once again it's a safety issue because the doors won't lock, leaving my grandchild vulnerable to anyone who can open the door while stopped or parked or he may open the door while the vehicle is moving and get injured.
Recently had my vehicle serviced for an ongoing door lock issue where Ford extended warranty coverage. During the most recent service on 7 Jan 2020, the service advisor also indicated and documented that the ptu (power transfer unit) is leaking from a vent and that indicates it needs to be replaced at approx $1,800. The vehicle as noted in their records and my odometer, had only 39,100 miles at this time. Per research on the web it appears this is a well known issue with the Ford Edge that Ford is aware of and discontinued using that particular ptu. When questioned, the Ford advisor at holman Ford indicated he was not aware of any such issues nor that a different drive part was now being used by Ford. Ford is not offering any form of compensation or credit or any recompense at this time.
Door is ajar needs to be fixed again. The door latch assembly is an issue. I have had it replaced at 24K miles and now out of warranty it needs to be replaced again. There need to be a recall on these door switches. One has to open and close the door several times for the warning to go away.
Was driving at about 55 miles per hour when what sounded like a shot gun went off my panoramic sun roof exploded. All around the outside permeator middle had a hole
While driving at approximately 55-60 miles per hour the traction control and traction control off light lit up and a red brake malfunction light came on and the engine stopped while the car was in motion. We coasted to the side of the road and it took two attempts to start it again. The traction control light and traction control off light is still on. It happen three times so far and two of those times was while we were on the interstate in traffic travelling at 60-70 mph. This was not safe at all. When it shuts off there is a big thud sound and the traction control, traction control off and a red brake malfunction light comes on. After the second time there is now a rattle. I have the car at home now but it has a hesitation in it when it is first started this all has happened in the last 4 days.
Front driver door latch malfunction. Doesn't latch properly and causes door ajar sensor to stay on perpetually. Due to not latching properly, it poses a safety hazard to the driver. Ford has had a history of such issues and has recalled some of them but not on my make and model.
I went to work this morning and parked car I had a half a tank of gas and 8 hours later when I got off of work the gas gauge said that I had a full tank of gas. When I got home and parked car I smelled a lot of fumes and gas.
My 2013 Ford Edge randomly stalls doesn't matter if I'm turning going slow or straight and going fast. The wrench light will show up. I usually stop, shut it down and restart it. It's pretty frightening. I brought it to the repair shop and they said it might be the throttle bottle. Got that cleaned up which was to dirty and still stalling.
I placed car in park on flat ground, took foot off brake, and car started rolling. This happened a few times within a week but hasn't happened since then. I had to use emergency brake when it did happen to prevent car from moving while parked.
A D V E R T I S E M E N T S
- Tampa, FL, USA