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CarComplaints.com Notes: The 2013 Edge has its fair share of problems, but chief among them is an annoying “door ajar” warning light that won’t shut off even when the door is most definitely closed. While the retina-burning, ever-present false reminder on your dashboard is bad, it points to a deeper problem that can drain the battery, leave the doors unlocked while in motion, or render the key fob useless.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
41,431 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge miscellaneous problems

miscellaneous problem

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2013 Ford Edge Owner Comments (Page 2 of 20)

« Read the previous 20 complaints

problem #369

Jun 242022

Edge

  • miles

A D V E R T I S E M E N T S

I had put a complaint for my 2013 ford edge regarding broken rails.for my sunroofs. No luck with that. Now my window is flew and broke, do i have no glass. Please help

- Las Vegas, NV, USA

problem #368

Apr 192022

Edge 6-cyl

  • 98,000 miles
The contact owns a 2013 Ford Edge. The contact stated while reversing out of her driveway at approximately 2 MPH, there was a loud grinding noise underneath the vehicle. The contact stated no warning light was illuminated. The contact stopped the vehicle and placed the vehicle into "drive" and returned the vehicle onto her driveway. The contact turned off the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired; however, the contact's husband observed damage to the transfer case. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V393000 (Power Train). The failure mileage was approximately 98,000. The consumer stated they purchased a transfer case and made the necessary repairs.

- Thompsontown, PA, USA

problem #367

Mar 032021

Edge

  • miles
I have been having issues with the backup camera on this model. I replaced the camera and still having issues. A warning message is displayed and says contact dealer. I've recently noticed a recall on newer model fords and wonder why there wasn't a recall on the later models since there is the same issue with the newer models.

- Fredericksburg, VA, USA

problem #366

Nov 092021

Edge

  • miles

A D V E R T I S E M E N T S

The brake booster failed, just as is outlined in Ford's Customer Satisfaction Program #13N02, NHTSA #10054925. Ford claims my vehicle was built outside of the dates covered in the CSP and therefore, does not qualify for the warranty extension of the CSP. The booster failure I experienced is identical to that described in the CSP, so it seems obvious that there are more vehicles affected than Ford claims.

- Savoy, IL, USA

problem #365

Mar 132022

Edge

  • miles
The vehicle is not going into second gear. A pull onto a 40 mph road means a quick start but then the vehicle won't shift gears so needs to be pulled over quickly to not be in the way of coming traffic. It was inspected by family automatician but wrench light had turned off and stopped problem. Then happened again the next morning followed by wrench light later in the day. Not inspected, yet.

- West Point, UT, USA

problem #364

Feb 222022

Edge

  • miles
My 2013 ford edge has the sunroof rails broken. i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.

- Las Vegas, NV, USA

problem #363

Jan 312022

Edge 6-cyl

  • 188,013 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extinguished the fire. A police report was not taken and no one was injured. The vehicle was towed to a local dealer and was awaiting diagnosis. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was 188,013.

- Tuscaloosa, AL, USA

problem #362

Dec 012021

Edge

  • miles
Passenger side door latch will not engage

- Huntsville , AL, USA

problem #361

Nov 302021

Edge

  • miles
While turning the vehicle to the left at slow speed the right ball joint failed (passenger side) including axel damage. The front passenger wheel turned freely to the right with the driver side wheel remaining straight. A sensation of front end falling apart was felt from the driver's seat. There were no symptoms of suspension failure prior to this event. No vibration at speed, no clunking, no unusual tire wear or pulling left or right issues. The car has 119542 miles at the time of failure. The vehicle was purchased used just prior to this at a Honda Dealer with a extended warranty purchased at time of sale. Vehicle was serviced just prior to this failure with a water pump replaced under extended warranty.

- Bakersfield, CA, USA

problem #360

Sep 222021

Edge

  • miles
Brake failure of the power brake booster, I was coming to stop and the brake pedal went to the floor and the vehicle went through a busy intersection narrowly missing another vehicle. I am the original owner of the vehicle. I contacted Ford customer care and explained to them what had happened, I was told Ford is not doing anything for customers who experienced this failure at this time.

- Des Plaines, IL, USA

problem #359

Oct 152021

Edge

  • miles

A D V E R T I S E M E N T S

The brake booster has failed now for the 3rd time in 12 months. Brakes still work but pedal goes almost to floor. Brake booster previously replaced, at our expense, by local Ford dealership in January 2021. Three months later brake booster failed again. Took back to dealership and they found no fault. In October brake booster failed again and has not regained proper function to date. Any questions answered below refer to the most recent malfunction.

- Washington, NC, USA

problem #358

May 192020

Edge

  • miles
I'm always sure to lock my doors while driving because of the concern of an assailant entering while at a stop light. However, I'm unable to protect myself because my doors won't lock while the car is in drive. This is massive safety concern for my family and me. One should feel safe and protected while in their vehicle, especially a Ford vehicle. My dealership did confirm and replicate this issue.

- Richmond, CA, USA

problem #357

Jun 162021

Edge

  • miles
The door closer says door ajar when it is closed. It is on the front driver's side door. The dome light is constantly on running out the battery and my wife is not able to lock the doors!!! This is a major safety issue!! I found some info online about A LOT of other ford owners having the same issues and ford doesn't think it's a big deal!!"? Is it going to take someone getting seriously injured for this to be resolved" This is ABSOLUTELY UNACCEPTABLE!

- Forney, TX, USA

problem #356

Sep 022021

Edge

  • miles
While driving the car randomly shuts off when it wants to. Does it approximately every half hour to 1 hour of drive time. When it shuts off the dash board goes dark, and the engine shuts off. The car needs to be coasted to the side of the road with no power brakes, or power steering, and put in park. As soon as the car is stopped and parked it can be started back up again. Multiple times it has shut off in heavy traffic and almost caused an accident, 1 time was in a construction zone on the highway where there was no place to pull off so I had to come to a complete stop in the middle of the highway and restart the car. The car was taken to the Ford dealership and they inspected it for 1 full week and they said they could not verify what is causing the issue and told me to continue driving vehicle and when problem starts happening more often to bring it back in. There are no warning lights that come on, and there are no symptoms that are associated with the problem. The car first started doing it approximately 1 month ago, at about 75,000 miles. Car currently has 76,561

- Vienna, OH, USA

problem #355

Aug 112021

Edge

  • miles
Wrench light came on and Car immediately completely lost power while driving, no acceleration, had to coast to edge of street and turn car off. Waited a few minutes and restarted without incident. When investigating what this light was and what to do about it I found that this same issue has happened to many many people with a 2013 Edge. Could have been very dangerous had this happened while on the freeway driving at freeway speeds

- Sugar Land, TX, USA

problem #354

Jul 042021

Edge

  • miles
I only had my vehicle for four month and since I had it the car have not work properly as I'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since I have had the car almost every time, Iam in a very dangerous position to pull over on side of road which almost led to multiple accident with other cars going in the same direction as my car I have reach out the dealership and they can't tell me anything on whats wrong with my vehicle I'm so scare to drive it with my three kids in it with me cause this have happened way too many times already please help so this problem before someone get hurt or its to late..

- Summit, MS, USA

problem #353

May 262021

Edge

  • miles
The purpose of this letter is to request a recall on 2013 Ford Edge. The customer satisfaction program 13N02 released in January of 2014 identifies that -??it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.-?? This is what has occurred in my vehicle under 100,000 miles. The recall/program covers vehicles made prior to March 28, 2013 and my vehicle was made in approximately June. As a result my request for relief has to this point been denied. I am very disappointed as it is an identical issue to the recall but because my car is approximately 90 days younger than others identified, I am out $940.30 dollars for the repair. The repair is completed now. The vehicle was not stopping responsively and put myself and others at risk. My auto mechanic confirmed the issue and identified it as the same described in the recall noted above. There were no warning lamps or other symptoms to make us aware of the issue. Ford denies to cover my repair as it is a vehicle made shortly after the bulletin identifies.

- Redondo Beach, CA, USA

problem #352

Feb 012021

Edge

  • miles
Even though the door is closed, the door open signal is on and will stay on and I cannot lock the car. It was happening periodically, now it is consistent. After reviewing the NHTSA website, I noticed that 19N09 was issued and I never received the notice to bring the car in.

- Lombard, IL, USA

problem #351

Oct 012020

Edge

  • 150,000 miles
Over a year ago my driver side door would be closed and my Edge would said door ajar leaving the lights on and me unable to lock my doors. After dropping a bunch of money the latch was replaced and has a warranty on it. My passenger door is now doing this and if my driver door has a warranty meaning whatever company is aware of this happening and covering it, I want my passenger door covered without me being out any money! it is hard times right now and any help would be great!

- Alcester, SD, USA

problem #350

Dec 082020

Edge

  • miles
Camera backup does not work, the passenger door will not latch, so it is open and flew open while driving.

- Santa Fe, NM, USA

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