This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was bought new and now has 60000 miles. We have had no problems before 06/14/17. Driving to work, there was a sudden loss of power, accelerator would not function and speedometer quit registering. The yellow wrench came on indicating there was some type of powertrain failure. Vehicle was on a two-lane bridge and had to limp to the other side to safely pull over. Was not able to travel more than 1-2 miles per hour. Pulled to the side of the road, put the car in park and turned off the engine. Waited a few minutes and decided to restart the car. Vehicle worked normally and was able to continue into work. Contacted Ford service and make appointment to bring it in the next morning for diagnosis. Technician verified concern, tried to pull a code, was not able to get one, but determined the problem was with the throttle body internal failure and replaced and reprogrammed PCM. A simple google search revealed a recall for this same problem and part by Ford but not for the Edge. However, it appears that there are many Edge owners who have had this same issue. This needs to be addressed and corrected before someone dies or is seriously injured.
Engine suddenly stalls while driving. Yellow wrench light comes on and there is no power when applying accelerator. Has happened while on highway (approx 70 mph) and surface streets (approx 30 mph). Pull over to the side of the road and turn off the engine. The restart was sputtery but came on and no more wrench light, the vehicle ran as if nothing happened. After taking it to a dealership was told problem could not be duplicated and no fix could be made.
Door latch system malfunction. This triggers a door adjar signal in the vehicle. This ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle
The Ford Edge has developed a problem with the pdu unit which actually failed. According to the Ford mechanics this is a chronic problem with some of the failures causing the units to split open redendering the vehicle inoperable. If the vehicle cannot be driven if failure occurs when driving it could easily cause an accident in some circumstances. Luckily if one is very observant and notices the unit leaking oil and get it checked out it can be replaced prior to total failure. When the leak was seen on our garage floor I got it checked out. Not knowing what was wrong the vehicle was taken on a trip prior to getting it checked out and luckily did not fail during the 400 mile trip. When we got home the unit was leaking alot and was told not to drive it until the replacement was installed. The dealer found that there were no replacements in the Ford warehouse system and that it could take 2 to 3 weeks to get it in. This reaffirms that alot of these units are failing and will continue to fail until a more permanent is made. Replacing a bad part design with the same thing is not a permanent fix, just a band-aid which only delays another failure.
Incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
- Saline, MI, USA
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Issue occurred twice in my car within a month. 1st one, I was driving on highway with my family in speed of around 60 mile/hours due to traffic, all off sudden a message pooped up on my screen to park the car. As I was driving inner lane so could not park on shoulder side but parked inner side which was very dangerous. Car lost power and did not start but heater was on with high heat and fan. All lights were off could not switch on emergency lights. I towed my car to local shop in that town to find the issue but they could not find anything. They could manage to shut off the heater and next day it worked but they asked me to take to Ford dealer shop. I took the car to Ford dealer shop in my town but they also did not find any issue and assure that issue will not happen again and safe to drive. Which was strange to me that without knowing the actual reason how they can be so sure that this car is safe to drive again. 2nd incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
The contact owns a 2013 Ford Edge. The contact stated that the gear shifter failed to display the park light when the contact placed the gear into park. The contact spoke with a representative at the dealer and was informed that the gear shifter needed to be replaced. The manufacturer was not notified of the issue. The failure mileage was approximately 35,000. Updated 08/08/17
The advance trac warning light comes on if the car has been idling for more than 5 minutes. The traction control light comes on and say my traction control is off. The car only has 38,000 miles. I have heard that others have had this issue with the Ford Edge. Once I start moving the warning light will eventually go away after a few minutes.
My truck displays "shift to park" when in park and the indicator is not illuminated whether the engine is off or on. I had to replace a battery due to this problem. Even though the car is off the electronics stay on drawing power because it's not sensing the vehicle is in park. This problem is widely known and Ford has a tsb for the shifter but no recall. I've had nothing but problems with this vehicle and will not purchase another Ford again.
Sounds like the axel is falling completely off completely disengaging from the front driver side wheel. After consulting with local dealership, they stated it appears the axel is coming out of the transmission due to some valve. Dealership stated it is not covered on the same recalls as the other 2013S though it appears it is the same issue.
While driving there was an sudden unexpected loss of power and had to immediately pull over on the Edge of the road causing a dangerous situation. There was no response from the throttle. After the car was turned off for about 1 minute then restarted, it was acting normal and was able to merge back into the oncoming traffic also in a dangerous situation.
Leaving store parking lot, wrench light came on as I lost all power to accelerator. I could step on gas but nothing happened, all other functions still worked. I quickly threw the car in reverse and was able to avoid rolling into oncoming traffic. When I opened the hood, the engine was shaking a lot! I turned the car off and my family and I took a taxi home, leaving our 6 day old car in an empty parking lot. The next day the car turned on and I drove it to a safer parking lot with no problems?
When you are stopped and 'shift to park' and push the button to turn off the vehicle, it dings keeps telling me to 'shift to park'. you need to continue turning off and on and moving the gear shifter between park and drive to finally get it to turn off. I see online that this has been an ongoing problem with some AWD vehicle from Ford.
The contact owns a 2013 Ford Edge. While driving approximately 70 mph, the vehicle hesitated and made a loud banging noise. The contact stated that the gear did not feel properly engaged. When the vehicle was in drive, it started to roll backwards. The vehicle was taken to a local dealer for a week, but the failure was unable to be duplicated. There were no warning indicators illuminated. The manufacturer was made aware of the failure and stated that nothing could be done. The failure was not remedied. The failure mileage was approximately 26,000.
Vehicle lost total power while going 70mph on the highway. Needed to pull over. A message icon "wrench" appeared on the information panel. "wrench" referred to power train problem.did a internet search in reference the power train issue and found other similar situations.
Car will stall and go into limp mode, yellow wrench appears on left hand display. This has happened twice within the last 3 months, once in the middle lane of a rush hour freeway travelling at 40mph. I was lucky to get across to the shoulder before I lost all momentum. No response when pushing the accelerator, engine shakes badly. Have to restart the car in order to continue travel. All research points to faulty electronic throttle body. Ford service center advisers agree but refuse to perform repair under warranty as there are no codes. The codes get wiped after restarting the engine.
There is a sudden loss of power while driving, the engine idles roughly, and the accelerator stops working - this is all while in the process of driving the car. There were complaints filed back in 2013 and a lawsuit related to other Ford vehicles regarding this issue (defective electronic throttle control). This model and year, however, is not part of the group Ford agreed to fix and there was never a formal recall. This puts drivers in a dangerous situation...losing power while driving.
2013 Ford Edge vehicle looses power while driving it can happen at any point while driving or simply backing up it will stall and shake and pressing the gas does nothing. The car basically shuts down while driving.. the only thing you can do is coast and pray that you make it to the shoulder of the freeway safely. The throttle body has been fixed less than 8 months ago and still issue has started again. I've searched online and founds pages and pages and pages of the same complaints... there was also a recall of other Ford vehicles with that same issue... when I initially took my car to the dealership (joe myers Ford on nwo freeway) my service rep advised that it's a known issue even in the 2016 models. He drove one the same day with that issue.. but of course I paid $900 to have this issue resolved.. this issue needs to be resolved before someone dies.
Drivers door ajar display is on when the door is closed. Takes multiple attempts to close door for the display light to go away. When light is on, doors won't lock and do not know if a real door ajar message is valid. Also, car loses power when driving. Just loses power and is extremely dangerous if you can't get off the road in time before getting hit. Have read many complaints about both safety issues with the Edge, door lock sensor and halfshaft retention circlip coming loose.
I was driving at 50 mph down a state road and the car stalled with no warning. There was no place for me to pull over as there is no breakdown lanes and car did not have enough power to go over curb. Car was towed to the nearest Ford dealership where I was told it is the trottle body. The part is on national backorder and was told they have no idea when the part will be avaliable. This car has 44120 miles. This could have been a very bad situation if the tow company I called was not 4 miles away and hurry to my rescue knowing that I was on a very fast road and could not get out of road to safety.
A D V E R T I S E M E N T S
- Baker, FL, USA