This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling at highway speeds vehicle suddenly loss power to transmission and engine and ended up going 1 mph. Could not accelerate and barely missed being struck by other vehicles. "wrench" warning indicator came on and I pulled my auto over to side of roadway. Turned the ignition off, waited 1 minute and restarted and the auto was normal again. Day later pulling out into traffic same episode again just barley avoiding a collision again. Dealership advises faulty electric throttle body defective. This is a major safety issue and needs to be resolved immediately before this results in a fatality. I had two separate incidents that could have resulted in a fatality. When the vehicle goes limp you are powerless to do anything if your lucky to get to the side of the road without getting hit from the rear or T-boned.
The contact owns a 2013 Ford Edge. While the vehicle was stopped, the contact shifted into park and a chime sounded and a warning indicator illuminated. The contact wiggled the shifter and the chime and warning indicator went away. The failure occurred approximately ten times. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 30,000.
At the end of February my "door ajar" light kept staying on after closing it- I had to repeatedly close it to get the light to go off. On March 5th my vehicle lost power while traveling down a main highway at night with my 2 year old daughter. I had to pull over and wait for someone to come help us. I am just thankful I wasn't on a major highway or interstate when this happened. I called Ford on March 7th to question it and they told me to take it in. I learned on March 15th that the driver's side door latch had gone bad and since it stayed on it killed my battery along with my throttle body had gone bad in my car as well. I researched and found several other Ford models that had these same issues with recalls or customer satisfaction programs but my particular vehicle and parts weren't covered. I have in turned been waiting now 5 weeks for the throttle body part for my car, which has left me having to borrow a way to go because I can't afford to fix my car and pay for a rental. Ford still will not tell me why the part is backordered. I don't see why its my responsibility to pay for these repairs when there are so many other Ford in this year range with these same issues that are being covered. I never thought it would take 5 weeks to come up with a part and now the anticipated ship date has been moved from April 8th to April 28th. This is uncalled for. My car is my only way to go and too new to be having these types of issues. My only assumption is there are an excessive amount of Ford vehicles with these same issues and Ford should be covering them for faulty parts.
2013 Ford Edge limited AWD 2 weeks before thanksgiving..the vehicle was parked in our garage a few minutes after my wife got home from a 16 mile round trip to town. I heard a high pitch noise from the engine, performed a visual inspection and saw no problems. Assumed it was normal and that it would turn off on its own. Most new vehicles have a function to turn off any device before it drains the battery. The next day we went to start the vehicle and it was completely dead. Jumped it and my wife took to work. Worked fine the rest of the day. She got home and I heard the noise again. Checked it with battery tester and had a load on the vehicle and battery was already down to 75%. took to local mechanic and he diagnosed as mechanism in transmission staying on and recommended dealer repair. Dealer misdiagnosed it as aftermarket autostart 2 times and charged me to replace the battery the second time. Finally on the 4th trip to the dealer, the malfunction happened while they had the vehicle. Dealer replaced mechanism in transmission, this did not solve problem. Dealer ordered drive train computer(waited over a month for part), this has not fixed the problem. It is now the first week of February(almost 3mnths later) and the vehicle is still at the dealer and they cannot find what is wrong with it. Someone please help!!!!!!!!!
While driving at speed, vehicle started to sputter and lost power, lost all function and had to pull over on the side of the road. Engine sputtered badly, with the wrench light on. Turned the vehicle off and back on and ran smoothly again. It has happened a few times.
- Youngsville, LA, USA
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For the second time in the 40K miles that I have owned my new Ford Edge the ptu seal has failed. This time when the dealership took it apart to replace, they found metal shavings inside, so they are replacing the entire unit. Horrible smell, very caustic, makes my nose burn. Happens after driving and when you come to a stop or slow down the cabin fills with a noxious smell.
Part of the dashboard will madly change on its own going though the different options like it's stuck; the navigation display and dash board when starting the car will not always light up like it used to do. There is a delay at times. The ambiant lighting nomatter how many times I choose pink it always defaults back to blue on its own. My car has begun to make a horrible noise under the carriage, we suspect it is a transmission issue. It feels like the vehicle struggles to move forward. Just the other evening after leaving work, my interior overhead lights would not go off. Nomatter how many times I tried to turn them off. The electrical issue with the dash board began a while back and the noise just recently. The mileage on my car is 36,000 more or less. This should not be happening to our car. Well taken care of, I drive it to work and back. The car just turned in August 2 years. I have an appointment at the dealership this coming Tuesday. I believe my car is still under the power train warranty, I pray that it is. Just today, my vehicle would not lock as well. I will update as soon as I take it to the service dept.
Wrench light come on refer to manual my car start losing power in middle of road I pull on side of road turn car off when I start car again light was gone and my car was ok check manual it say power train malefactions call dealership they told me they can't do nothing because light is not on so basic I need to drive car that can stop from working any time and get in accident because dealership don't wont to do anything if light is not on but when light is on my car is not drivable
I was driving on the highway and there was a slight jolt.the service engine soon light came on and I lost all acceleration. When I stepped on the gas nothing what happening. I was able to coast to the shoulder and put the vehicle in park. In park the vehicle idled very rough. I turned the vehicle off and moments I tried to turn the vehicle and it took about 5 seconds for the vehicle to turn over, but when it did turn on the warning light was gone and the gas pedal worked. When I stepped on the gas the RPM's went up. I put the car in drive and it worked normal. I've read a about 100 reviews from three different websites from people who this same thing has happened. This seems to be a inherit and common problem.
The contact owns a 2013 Ford Edge. While driving on the highway at an unknown speed, the parking light illuminated on the instrument panel. The electrical power failed. The contact was unable to place the vehicle into park and activate the hazard lights. The vehicle stalled in the middle of the road. The vehicle was towed to the dealer where it was diagnosed that the shifter needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 47,724.
I was driving my Ford Edge 2013 about 35 mph when suddenly the engine lost it's power to idle, luckily I was in a rural road and I was able to stop the car in the side of the road, in the front panel a yellow wrench symbol with no message appears, I turn off the engine and wait about 30 seconds then I started it back again and continue my way without any problem, the next day (yesterday night) I experience the same problem but this time entering in the highway at speed about 55 mph with the same results as the day before. I bought this car last Tuesday.
My left rear door stays ajar which keeps the lights on which kills my battery. Also when I'm in park my drive traction control light turns off and on. As a Ford customer I wish they would recall these defects so I wouldn't have to pay for parts out of my own pocket.
The contact owns a 2013 Ford Edge. While approaching a traffic light, the vehicle failed to stop without warning. The failure recurred several times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 12,800.
Car in park rolled back after driver exited and hit car behind while giving car to valet also: Push button starter takes several pushes to turn off car/ warning lights indicating danger of crash activate with no other vehical near/ actual gas milage of V6 significantly less than government certified.
This has now happened to me three times and all three times were during rush hour traffic and I was lucky to not be hit from behind. I will be driving and I suddenly get a wrench light on my dash board and then lose the ability to accelerate my car and it basically coasts to a stop and I can feel a shaking/rumbling from the engine. When I put the car in park and turn it off, I can turn it back on and it is like nothing happened and the light goes away and I can continue driving home. I called the dealer and they said they can only fix it if they see the wrench light on so they can pull the code, meaning I have to have my car towed to the dealer while still on. Only problem is every time it has happened has been after work at night when the dealers are already closed. I am now nervous every time I drive the car and am afraid to get on highways.
While driving - even though the driver door is completely shut, the driver door ajar warning sign appears on the dashboard screen accompanied by the sound of a chime. Sometimes when you open and shut the driver door whether while still driving or if and when you find a side of the road space, the warning sign disappears. But oftentimes, it takes 3 or four tries to make it disappear. Sometimes the driver door ajar warning comes with an instruction to shift to P (park).... which is helpful if you can find a side of the road spot otherwise the instruction will just confuse a novice driver and could potentially create an accident. I search the internet and found this problem is very common with Ford Edge. I feel that this problem could potentially create an accident and warrants a recall.
Our 2013 Edge will go to idle and stop pulling randomly, the wrench light comes on have to pull over and shut off then it will reset. This happened yesterday with my wife driving vehicle on a entrance ramp at night, cars coming onto ramp almost hit her because it is not well lit there. Will not let her drive vehicle any more until we can get a throttle body replaced. It is only a matter of time before someone is hurt or killed with this type of failure. Ford needs to send out a safety recall for this failure!!!!!!
Under hard acceleration or wide open throttle the inside cabin of the vehicle is over come by an exhaust like smell. The vehicle has done this since it was new, thinking it was from the engine breaking in I never thought twice about it. Now after more than six months of having the vehicle and more than 8,000 miles, this is more than new car break in smell. The smell occurs 100% of the time under hard acceleration or wide open throttle, with or without the ac on or in ac recycle mode. From the forums that I have read, the owners of Ford Edge's and Ford Explorer's with the 3.5L V6 are experiencing the exact same issue that I am. The smell is overwhelming to all passengers that ride in the vehicle. The main concern is that the smell is dangerous to breath in and second that it's very annoying to smell all the time.
Driving my grandson to his basketball game last Friday evening, driving on the hwy at 60 mph, my power steering completely quit. I had to drag the car to the side of the road where it totally shut down. I had it towed to the dealer and was told the power steering belt broke and wrapped around the crank shaft. I had no warning at all, nothing showed on the dash to check engine or service. Very terrifying experience, luckily we didn't have an accident while trying to get it off the hwy.
A D V E R T I S E M E N T S
- Trinity, FL, USA