The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The manufacturer and dealer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wauwatosa, WI, USA

Takata inflators this is my second complaint. The first one, made in December 2017, does not show up under the complaints section, which makes it seem like perhaps all of the complaints are not recorded appropriately by the NHTSA! the first notification of the airbag recall was received in July 2016. Each time I have called the dealership since then, I have been told replacement airbags are still unavailable for my 2008 Ford Edge. I see on this site that some owners have received a letter telling them not to use the front passenger seat. That would be completely unacceptable, as the reason we purchased the Ford Edge was so that we would have enough seats to safely Transport our family members. There is no way to disable the airbags, according to the vehicle's manual, and I am terrified the airbag will cause death or serious injuries to me, my spouse, one of my children or grandchildren. It is taking a toll on my physical and mental well-being whenever I have to drive my car. I cannot sell my car thru carmax or one of the other sites, because they do not accept vehicles with unaddressed recalls. And it would be morally and ethically wrong to sell a dangerously defective vehicle to another individual without disclosing the airbag defect. And who would want to buy a defective vehicle! so I cannot even purchase a new safe vehicle in which to Transport my loved ones!! this airbag recall situation has already taken an unreasonable amount of time to resolve; with no anticipated resolution in the future! does anyone at the NHTSA have any idea when this situation might be resolved? thank you.

- Jamul, CA, USA

Takata recall NHTSA recall number: 16V384 this recall was issued in June of 2016. The recall states, "the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash..." it is now February 2018, nearly 2 years later and Ford states that parts are still not available. Ford has advised me to "not allow anyone to sit in the passenger seat." It is completely unreasonable for me to not allow anyone to sit in my front passenger seat for nearly 2 years and still not have the parts to complete this recall. This is a serious safety issue and it is not being handled in a "timely manner" as required by the NHTSA.

- Bothell, WA, USA

My largest complaint is that my father who owns a 2008 Dodge Dakota got the very same recall and has had his fixed and replaced in a timely manner. My vehicle however seems to be setting on the back burner awaiting this fix since my initial letter was received. It will be 2 years in July that I have been waiting for this fix to happen and I refuse to, or cannot, park my vehicle as it is my only form of transportation. Therefore my passengers, as well as my own, life is on the line because of this serious snafu.

- Statesville, NC, USA

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to big country Ford (500 w commerce St, brownwood, tx 76801) where they informed the contact that another notice would be sent when the parts were available. The manufacturer was notified of the failure and informed the contact that parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Early, TX, USA

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wyatt johnson Ford in nashville, Tennessee was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nashville, TN, USA

Takata airbags almost 2 years after Ford issued recall, there is still not a remedy in place.

- Saint Charles, MO, USA

Takata recall. Why is Ford taking soo long to fix the issue? I received the recall notice Jan 2017 and now the same notice keeps poping up, "your vehicle is affected by a takata airbags recall. Parts are not yet available, but your vehicle is safe to drive in the meantime." The issue I have is we moved back from Michigan to Ontario Canada in July of 2017 and we cannot drive the vehicle until the recall is completed and fixxed. We have called Ford a couple times and they said they would look into moving our vichile to the top of the list but they have not.

- Bayfield,Ontario,Canada,N0m1g0, MI, USA

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted regarding part availability because the recall notice stated that the manufacturer could not confirm a date. The contact also received a notice from tk holdings, alerting her that the air bag manufacturer filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lenoir, NC, USA

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (pennyrile Ford, 5505 ft campbell blvd, hopkinsville, ky 42240) and was informed that the parts were not available. The manufacturer was notified of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cadiz, KY, USA

Takata recall, it has been almost 2 years since we were notified of recall and we still haven't had our car fixed. This is unacceptable. The safety of my family is at risk. This issue needs to be addressed immediately.

- Columbus, OH, USA

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Eckenrod Ford Lincoln of cullman, Inc (5255 al-157, cullman, al 35058, (800) 944-1389) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cullman, AL, USA

Takata recall: Recall notice was issued in June 2016. Since that date I have checked with my local Ford dealer & gotten the same response, "parts for repairs have not been released to all dealers yet"

- Blue Springs, MO, USA

Takata airbags. We have been told to not allow anyone to ride in the passanger seat. This makes the car very unusable. Ford has no idea when replacement bags will be available. They have offered no loaner car. I want to disconnect the troublesome airbag so we can use the car. No damage yet.

- Suwanee, GA, USA

2008 Ford Edge. Consumer writes in regards to airbag safety recall. The consumer stated there was a time restraint on having the recall completed. But, the parts to repair the vehicle were unavailable.

- Manteca, CA, USA

I received a recall notice for the passenger side air bag inflator of this vehicle in July 2016. In December 2017 I received another letter stating that parts were still not available and would not be available until at soonest the spring of 2018. Ford recommended not letting anyone sit in the front passenger seat until repairs were made. Are they @#$%& kidding? this is an entirely unacceptable response and a ridiculous suggestion. A response timeline of two years for a potentially deadly situation and a suggestion that makes the car almost unusable is not acceptable. I wish to file the most strenuous complaint possible.

- Novato, CA, USA

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (napleton Ford, 1010 S milwaukee ave, libertyville, il 60048, (847) 565-1699) confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The VIN was unknown. The contact had not experienced a failure.

- Libertyville, IL, USA

Takata recall--recall was issued in June of 2016 for this vehicle, but Ford has failed to provide a remedy 1 1/2 years later. For such an important safety feature how is Ford allowed to continue to delay a remedy or allowed to sell used vehicles covered under the recall but have not been fixed?

- Merdian, ID, USA

Tamara recall recall was issued on June 1st 2016, and replacement parts are still not available. I have S 5 person family and can not carry them all in this car( the reason I purchased it), because of the front passenger air bag defect.

- Media, PA, USA

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Beverly, MA, USA