CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,700 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned the vehicle since September 5 2017 and was told by drive time that if I call the dealership that I can get my vehicle in right away for the repair but when I contacted the dealership they say that the part is not being produced. I have handicap people who ride in my vehicle that can be hurt if the airbag deploys.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (kirk brothers Ford-Lincoln, llc (1512 us-82, greenwood, ms 38930) confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (inver grove Ford Lincoln, 4725 S robert trail, inver grove heights, mn 55077) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall and 3 letters from Ford warning me about passenger side airbag and one letter from takata about class action suit against takata. Metal fragments from ruptured airbag could cause serious injury or death and already has! Ford's solution "don't let anyone ride in passenger side!"! this is not acceptable!!!
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in June of 2016. The dealer (mullinax Ford of West palm, 1210 northlake blvd, West palm beach, fl 33403) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tools confirms parts not available.
- Palm Beach Gardens, FL, USA
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Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I have first contacted Ford and spoke to rachael a customer service representative for recalls she didnt help me she just put me through the survey line then on Saturday I called Ford in otrawa il I spoke to arron brian then mike who was the manager and said theres nothing he can do because Ford wont reimburse him or the company I just heard a huge metal as if it fell off my left front tire I keep having low air on it this scares me as I told them I have kids why wouldnt they help?
Takata recall - recall notice states "...do not allow anyone to sit in the first row passenger seat" rendering the vehicle unfit for the purpose intended when purchased. The dealer has no means to remedy this situation as they do not have parts and could not provide an eta.
The contact owns a 2008 Ford Edge. While the vehicle was stationary, the air bag indicator illuminated without warning. Auto nation Ford in saint petersburg, Florida (2525 34th St North, 33713, (855) 377-3667) was made aware of the failure and determined that the plug that connected the passenger air bag to the vehicle had fractured underneath the passenger seat. The manufacturer was made aware of the failure. The failure mileage was 84,000.
Takata recall - I received a recall letter regarding the problem with the passenger airbag in my 2008 Ford Edge. My problem is arlington heights Ford is saying that they will not be able to fix it for at least a year because they don't have the part. In the mean time, I am not supposed to have anyone ride in the front passenger seat. I drive my daughter and nieces and nephews all the time that have to be in car seats in the back seat, which leave my 12 year old son in the front seat. I have no other option to drive the children around. It is unacceptable for this to not be fixed for a year. This is a life threatening problem, and needs to be resolved immediately.
The contact owned a 2008 Ford Edge. While the contact's vehicle was stationary, a commercial truck crashed head on into the vehicle. There was severe front end damage to the contact's vehicle. The air bags did not deploy. The vehicle was destroyed and towed. The driver sustained injuries to the left wrist and lower back. The front passenger sustained facial and oral injuries. Medical attention was required. A police report was filed. The cause of the failure was not determined. The manufacturer was notified, but the local dealer was not. The failure mileage was 84,000.
Takata recall. The contact owns a 2008 Ford Edge. The contact received an interim recall notification for NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (latham Ford, 637 columbia St ext, latham, NY 12110, (518) 785-4161) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata inflators - the parts to repair the issue are delayed until spring 2018. I was told on the recall notice not to have people sit in the front passenger seat and this is starting to negatively impact my professional and personal life. I feel that I've been waiting an unreasonable amount of time to get this issue fixed. Thank you.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (harris Ford Lincoln, 20006 64th ave w, lynnwood, wa 98036, (425) 774-4141) was contacted on several occasions and informed the contact that parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact heard that takata filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall notified 3 years ago my vehicle was part of takata recall and still no repair/replacement from Ford. ## VIN passed ## Ford, Edge, 2008 ##
Ford had sent recall notice not to have anyone in passengers seat until airbag is replaced but also states the parts won't be available until spring 2018. This is too long to wait for a fix for something that can cause bodily injury.
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags); exceeded a reasonable amount of time for repair. The dealer (berge Ford, 460 E auto center dr, mesa, AZ 85204) stated that parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I was notified of this recall almost a full year ago. However, there has been no resolution. More often than not, there are passengers in my vehicle, and I (we) would like the reassurance of having this recall completed so that we know we are safe riding in this vehicle. I have called the dealerships a few times, and have been informed that the parts needed for this recall have not even been produced yet. Please let me know when I may expect this issue to be resolved.
Takata recall - received a letter today from Ford that the remedy parts have been delayed. The first notification dates back to June 2016. Ford's recent request to delay the recall failed, but now we are being notified that the parts are not going to be available at the timeline stated in June 2016 notice, with no firm timeline indicating when they will be available. Meanwhile, Ford is directing me to not use my passenger seat. This is not a timely recall repair, and it is leaving consumers limited in how they utilize their vehicles.
A D V E R T I S E M E N T S
- Cassopolis, MI, USA