CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,700 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TAKATA RECALL - RECEIVED FIRST NOTICE JULY 2016- STILL WAITING. I AM IN ZONE B BUT 5 MINUTES AWAY FROM SOUTH CAROLINA. THIA AREA 28722 NC SHOULD BE SAME AS ZONE A, SAME HUMIDITY, AND TEMPERATURES. IT IS LIKE PLAYING RUSSIAN ROULETTE EVERY TIME I HAVE TO DRIVE. I HAVE UNDER 50,000 MILES ON THIS VEHICLE. ACCORDING TO TRIAL TRANSCRIPTS FORD KNEW OF THE DANGER IN 2005, WHY WERE EVER ALLOWED TO PUT THESE VEHICLES ON THE MARKET? SHAREHOLDERS THAT IS THE REASON AND THE VEHICLE OWNERS BE [XXX]. I MISSED THE WINDOW OF "LEMON LAW" BECAUSE THEY SHOULD HAVE NOTIFIED ME YEARS SOONER THAN 2016! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Palm springs Ford-Lincoln in cathedral city, ca was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata inflators. Why does this problem continue to exist? Ford has went so far as to tell my family not to ride in the front seat of this car. This problem has went on for over two years and I must use this car for our family car. We travel extensively and need to use this car. I have a 2005 Dodge pick-up that had the same problem and the problem was corrected in a timely fascion. I find it hard to believe the nhsta would allow Ford to get away with this problem for so long seeing as to the seriousness of this problem. Please reassure me and my family that we will be safe in this car while waiting for repairs. Latest recall notice I received from Ford stated the air bags may be here by the second or third quarted of this year, however this is not the firest time we have been told they were coming. I feel Ford is stalling all the owners of their product. Would U please research this situation and advise us.
I got a recall letter from Ford in july2016 this was the first letter. Just got another 06/14/2018 which is the 3rd. Or 4th. One saying they will contact me by mail when parts are available. This is complete [xxx] my wife got a recall letter on her Toyota an was fixed that same week as the letter. Ford is play with our life's an you people do nothing about. How long must we wait or how many people must die before you shout them down an make them fix all the cars before you let them resume business"????" this is not may first complaint also Ford has a problem with the speed control in the Ford Edge which they know about which cost me to have fixed. The mechanic at Ford told me about. He said that Ford was sending emails to all the mechanic to watch for this problem an yet no recall. How many must die before our government acts for the people by the people. Not for big business an [xxx] on everyone else. Sorry for my strong words but this is [xxx]. an in my own words. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. This is a 2008 vehicle its 10 years old.....this recall has been years and there is no remedy. I drive my 81 year old mother around and am fearful for her safey. Sitting in the back seat is not a solution. I want it resolved immediately, I have waited long enough. Ford should fix it or replace my vehicle with a safe one.
- Exton, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Takata inflators ** - 2 years and no replacement air bags for my vehicle. It has been recommended to not have anyone sit in the passenger seat. This now makes my vehicle a 4 passenger car (if you swish 3 people in the back seat). New airbags were to be available in spring 2018. Now I receive another notice that the air bag replacement will probably be another 3 to 6 months. I am extremely upset with how this situation has been handled and looks like it is now time to get legal assistance. I have been more than patient.
Takata recall contacted dealer about the rental offer. Only to find out that if would cost me $255 for the first month if I take the rental. So I am still left without a safe way to travel to and from work and with my 4 yr old daughter in the back seat it this is not ok!
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dch Ford of thousand oaks (3810 E thousand oaks blvd, westlake village, ca 91362, (805) 719-6867) and was informed that the parts were not available. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (harvard Ford, 5250 South us highway 14, harvard, il 60033) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The dealer (bill korum's puyallup Nissan, 101 valley ave nw, puyallup, wa 98731) stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (rochester Ford, 4900 us-52, rochester, mn 55901, (507) 288-7564) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called elmer hare Ford sales Inc. At 660-886-7462 (966 w North St, marshall, mo 65340) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Had a recall and they have yet to repair defective part after a year and a half. This is absolutely unacceptable. If they can build new cars with these airbags then the fact they cannot fix this is apparently on purpose. I feel a class action suit is the only remedy available to consumers.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called san tan Ford (1429 E motorplex loop, gilbert, AZ 85297, (480) 821-3200) where it was confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. This vehicle has had this recall since July 2016. I've contacted huntington beach Ford, 18255 beach blvd. Huntington beach, ca, on two occasions and have been told there are no parts to repair this vehicle.
Had recall back in 2016 but still have not been contacted about replacement. When I contact dealership they always say they dont know when they will receive airbags and to wait for letter from manufacture or Ford. Its very frustrating since I am not comfortable with letting anyone sit in front seat due to this recall.
The recall has been out since 2016 and the mfgr still hasnt received parts in to remedy the issue. Its been 2 years " is this ever going to be fixed" on NHTSA recall number: 16V384
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (champaign Ford city, 701 w marketview dr, champaign, il 61822) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Columbus, NC, USA