CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,623 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Harrold Ford (1535 howe ave, sacramento, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I got a notice by mail that my passenger airbag may rupture if used. There is a recall. It has been over a year and no Ford dealership will fix it, telling me that they don't have the parts. I have spoken to several dealership managers, and even called Ford headquarters and they created a case number because I was telling them that this is not right to make me wait so long to drive a safe car and that they were putting my family at risk due to their negligence.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sands Ford of pottsville at (570) 622-1991 (440 N claude a lord blvd, rt 61, pottsville, pa 17901) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
Takata recall - safety recall notice 17S01/NHTSA recall 17V-024 dealership has not received the parts to repair the defective airbag. I received the notice in early March 2017.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (montrose Ford in fairlawn, 3960 medina rd, akron, oh 44333 (330) 666-0711) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (mullinax Ford of mobile, 7311 airport blvd, mobile, al 36608 (888) 241-4640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall never notified by manufacturer or dealer ship when I take my vehicle in for service that the recall affects my vehicle. I recently had a service as well at the Ford dealer.
Takata recall. Received a recall notice July 2016. Ford to date (11/6/17) has failed to remedy the problem or supply the parts needed to the dealer to fix recall.
Takata recall safety recall notice 16S26/NHTSA recall 16V-384 I have contacted el cajon Ford, (where I purchased a new Ford Edge in 2008), several times since July, 2016, to have the unsafe airbags replaced. Those contacts were a result of an important safety recall letter from the Ford Motor Company, received in July 2016. Each time, I was told there were no airbags available yet. As of today, 11/7/17, the dealer's service representative again stated that Ford still has not identified a substitute for the defective takata airbags, nor has Ford made any airbags available to the dealership for the takata replacement. I am very concerned about the safety of front seat passengers in my 2008 Ford Edge. Also, it is my understanding that I cannot sell my vehicle until the recalled airbags are replaced. This has created a financial hardship for me, as I have been unable to replace the Edge with a more mileage-efficient vehicle..
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bill grant Ford, 3060 S springfield ave, boilver, mo 65613) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/7/18
The contact owns a 2008 Ford Edge. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The dealer (taylor Ford, 13500 telegraph rd, taylor, mi, 48180) stated that the parts were unavailable for the repair and she would be notified when they arrive. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: I have called our local Ford dealer 3 times over the last year. Each time they note that they do not have the parts for the recall, and do not know when they will have them. So far, thankfully, I have not been involved in an accident that would result in airbag deployment, but am very fearful should that happen. The fact that Ford can get away with this is concerning. Thank you for any help you can provide.
Re: recall from June 2016 (recall # 16S26). I still have not been notified as to a remedy for this recall. I received a notice over a year ago, but it was simply a "heads up" indicating that there was an issue with the airbags and it said I would be notified by mail when a solution was available. I am concerned that it has been over a year and my car has still not been serviced for this recall due to "no remedy available" yet.
"takata recall" - on 09/27/2017 we took our 2008 Ford Edge in for the airbag repair at fairfield Ford & Lincoln (ca) and were told there were no parts available to make the necessary repair. Recall notice 16S26/NHTSA recall 16V-384 was issued in July 2016 and 15 months later there is still no remedy for an airbag issue. According to the notice of bankruptcy from tk holdings, we should take our car in for repairs, however, we are unable to due to Ford's lack of suitable replacement.
Takata recall - received recall notification from Ford in July 2016 stating "when parts are available, Ford will send a letter to inform you that parts are available and to...schedule a repair." It is now Nov 2017 and no notification has ever been received back from Ford. According to the takata airbag recall website, a repair remedy for our VIN is still not available...meaning we are still "at risk" and have been for almost a year and a half after receiving the recall notification. How can this be allowed to be acceptable"??"
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (caruso Ford, 3500 cherry ave, long beach, ca 90807 (562) 426-3301) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall notice was sent to me on July 2016 by the Ford Motor Company. This "important safety recall" states that my inflator is likely defective and needs to be replaced. It has now been well over 1yr and Ford has still not contacted me again to initiate repair. My local dealer states they will send out notice once a "solution" is found. I am uncertain what solution is needed besides a new inflator. It feels as if I am driving around a potentially dangerous vehicle due to inaction.
A D V E R T I S E M E N T S
- Sacramento, CA, USA