This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle received a recall alert 12/20/2013. This vehicle has been on the list at the dealership since Feb. 2014 to have the needed repairs. According to the dealer, there is a long waiting list for the part and I haven't been called as of August 20, 2014. The dealership is flower motors, montrose, co. I don't understand why the parts are not available to fix this problem. I have to use this truck everyday and I'm concerned I may be in an accident. What advice can you offer" when can I expect to have this problem repaired"
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification of recall NHTSA campaign id number: 13V529000 (steering). The contact stated that the part needed to service the vehicle under the recall was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign number: 13V529000 (steering) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
- Meridian, ID, USA
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The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) however, the part was not available to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/2/14 the steering linkage was replaced. Updated 11/18/14
The contact owns a 2009 Dodge Ram 2500. The contact received notification for NHTSA campaign number: 13V529000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer informed the contact that the recall parts were on back order.
The contact owns a 2009 Dodge Ram 2500. The contact received NHTSA campaign id number: 13V529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/15/14
The contact owns a 2009 Dodge Ram 2500. The contact received the notification for NHTSA campaign id number: 13V529000 (steering). The contact stated that she had contacted the dealer and the manufacturer numerous times and there was no date available for when the parts will be available for the repairs. The contact felt that the repair exceeded a reasonable amount of time. The contact did not experience a failure. The manufacturer was not made aware of the issue.
The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and stated that the part to do the repair was unavailable. The manufacturer was made aware of the issue. The contact did not experience a failure. The VIN was not available.
The contact owns a 2009 Dodge Ram 2500. While driving various speeds, the vehicle shook intermittently. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V529000 (steering); however, the dealer stated that the parts were unavailable. The manufacturer was not notified. The failure mileage was 99,000.
The contact owns a 2009 Dodge Ram 2500. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V528000 (steering), but the parts were unavailable. Neither the dealer nor the manufacturer could provide an estimated date as to when the parts would arrive. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact stated that while pulling out of the driveway, the vehicle made a loud noise. After inspecting the vehicle, the contact noticed that the driver front tire was detached. The vehicle was towed to the dealer where the tie rod was replaced two years ago. The contact received notification for recall NHTSA campaign number 13V529000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The approximate failure mileage was 75,000.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number 13V529000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 10/7/14 updated 3/11/15
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number: 13V529000 (steering). The dealer and the manufacturer were contacted numerous times and they were not able to specify when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. Updated 10/02/14 updated 03/2/2015
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number: 13V529000 (steering). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure. Updated 9/18/14 the consumer stated after almost 10 months from original notice, the parts arrived. However, no appointment has been made. Updated 1002/14
Chrysler issued a safety recall for a possible left tie rod ball stud failure. The recall notice says to call for an appointment so the parts can be ordered prior to the appointment. When I arrived for my appointment I was told that Chrysler only sends them only one part per month, and they have hundreds of recalls. When I asked if it was safe to drive, their answer was, it should be. I have not heard from them since. That was 2 months ago. I feel some action needs to be taken against Chrysler to see that the parts are made available to the dealerships. This is for recall notice # N49 / NHTSA 13V-529.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification of NHTSA campaign id number: 13V528000(steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer stated that parts were not available. The contact had not experienced a failure. The manufacturer was not notified of the issue.
I had received a recall letter from Chrysler (N49 / NHTSA 13V-529) back in January and I had contacted my dealership (carl burger's Dodge in la mesa, ca 91942) shortly after receiving the letter. I was told that my name was added to a list and that they would contact me after the parts had arrived to replace the left tie rod ball stud on my truck. In may, I sent the dealership an email requesting an approximation for the recall work to be performed. I outlined an upcoming trip that I needed to drive my truck on and I never got a response. I called the dealership in June and was told that my name was still on the list but that I am number 147 and that Chrysler was only shipping them (1) tie rod per week. I have an out of state trip planned for the end of August and I have serious concerns due to some clunking that I am feeling in the steering wheel that this tie rod could possibly fail. Last week I received the same recall letter from Chrysler. I am not sure what more I can do? thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Doniphan, MO, USA