This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Important saftey recall N49/NHTSA 13V-529: The left tie rod ball stud on the truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning. The 2500 Dodge Ram was purchase to tow a 27foot rv. This is its primary purpose. Since I received the recall notice (Jan 2014), I've contacted folsom Dodge (folsom, ca) each month. I am told that they do not have the parts to make the repairs, and that there are over 100 trucks ahead of my truck. Folsom Dodge will call me, but I have not received a call back from them. I have called on the following dates: Jan 27, 2014; Feb 21, 2014; Mar 21, 2014; Apr 25, 2014; May 23, 2014; Jun 20, 2014; and Jul 7, 2014. I am call every two weeks. This is now "camping" season. This repair must be made as soon as possible. It's been over 7 months and still no parts"???" really!!!!! each time we take the rv out, we are risking our lives unnecessarily. This is unacceptable.
The contact owns a 2009 Dodge Ram 2500. The contact received NHTSA campaign id number: 13V529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/16/14
The contact owns a 2009 Dodge Ram 2500. The contact received NHTSA campaign id number: 13V529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Received first N49 notice and brought vehicle in for 60K service and recall repair on 1-15-14. Recall repair not able to be completed. Multiple calls to dealer and 2 more N49 recall notices received and dealer still not able to repair truck. Latest notice received 6-28-14.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for NHTSA campaign number: 13V529000 (steering). The contact stated that the dealer and the manufacturer were not able to provide a time frame for when the parts would be available for the repairs. The contact had not experienced a failure.
- Maple Shade, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2009 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V529000 (steering). The contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
The contact owns a 2009 Dodge Ram 2500. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V529000 (steering), but the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Recall N49 / NHTSA 13V-529 I have been waiting to get the recall work done on my 2009 Dodge Ram 2500 since December 1 2013. My local Dodge dealer, (don K Dodge Chrysler and Jeep in whitefish Montana) said they put me on a list of customers for the same recall. I have stopped in once a month (6 times) since I was put on the list. During my last visit, I was told by the service manager that there were 137 people in line ahead of me. The service manager also informed me that Dodge is only allowing them parts to do one recall repair every two weeks. From my calculations, that puts my wife, three kids and I 5.25 years of at risk driving before my truck will be able to have the defective parts replaced. I would like my truck to be repaired as soon as possible, as I cannot afford to buy another one. 7 months of waiting to find out it will be 5 more years is not reasonable at all. I sincerely hope to get this issue resolved in the near future. Thanks for your time.
The contact owns a 2009 Dodge Ram 2500. The contact stated NHTSA campaign number: 13V529000 (steering) had exceeded the reasonable amount of time for the recall repair. The dealer stated that the parts were not available. The dealer stated that the manufacturer was only sending one repair kit at a time. The manufacturer was made aware of the delay. The vehicle was not repair. The contact had not experienced the failure.
The contact owns a 2009 Dodge Ram 2500. The contact received NHTSA campaign id number: 13V529000 (steering), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact stated received a notification for NHTSA campaign number: 13V529000 (steering). The contact mentioned that the manufacturer had exceeded the reasonable amount of time for repair. The dealer stated they were only receiving 2 repair kits a month and had a waiting list of over 200. The manufacturer not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 10/02/14 the consumer stated the vehicle was repaired on 8/1/14. Updated 3/9/15
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notification of NHTSA campaign id number 13V529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notification under NHTSA campaign id number 13V529000 (steering). However, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number: 13V529000 (steering). The contact stated that she had contacted the dealer numerous times and they have no idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure. The manufacturer has not been contacted. Updated 10/29/14 updated 4/22/15
I received recall notice # N49/NHTSA 13V-529. I contacted my dealer in Jan as instructed, again in March and again in June of 2014. I am still waiting on my recall work to be performed.
The contact owns a 2009 Dodge the contact received a notification for NHTSA campaign id number 13V529000 (steering). However, the part was unavailable to do the repairs. The manufacturer was notified of the problem. The contact had not experienced a failure.
Received a recall notice for left tie rod ball stud in January. I contacted the dealership and they said it will be a couple of weeks for the part to come. It is now the end of may and my vehicle has not been fixed.
Chrysler safety recall N49/NHTSA 13V-329. I received this notice on Jan 6, 2014. The stated problem is "the left tie rod ball stud on your truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning." I contacted my dealer on Jan 7, 2014 to schedule a service appointment to make this repair. I was put on as waiting list due to a low supply of replacement parts available from Chrysler. It is now May 28(5 months later), and still do not know when this repair will be made. My question to you is, do you have data which somehow establishes a likelihood of this event happening?
The contact owns a 2009 Dodge Ram 2500. The contact received a notification of NHTSA campaign id number 13V529000 (steering) and stated that the part needed to perform the repair was currently unavailable. The dealer was unable to provide an expected availability date. The manufacturer was notified of the problem. The vehicle had not experienced the failure.
A D V E R T I S E M E N T S
- Placerville, CA, USA