This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After driving in about 70 degree sunny day for about 45 min the traction control light and ABS light dinged on then after pressing the accelerator the vehicle chuffed and completely died in the middle of a busy interction. Turn the vehicle off for about 10 min and continued driving another 45 min without a problem. This has happened on several occasions at various speeds from a stop to about 70 mph.
The contact owns a 2015 Dodge Journey. The contact stated that the vehicle made an abnormal rattling sound while being operated. Also, the vehicle leaked oil, there was a hole in the transmission, and the check engine warning indicator and brake lights illuminated. The vehicle was taken to Sierra Chrysler Dodge (1305 mountain ave, monrovia, ca 91016) where it was diagnosed that a new alternator was needed. The alternator was not repaired; however, the timing belt and oil leak were repaired. The manufacturer was made aware of the failures and offered to compensate the contact for the repairs. The failure mileage was 78,000.
My vehicle radiator thermostat was 1st running low. Now it's running high. I talked to dodger on dealership near me. They say that my vehicle doesn't have recall notices for radiator problems and they will charge me to repair it. They are now giving me offers to buy a new vehicle.
2015 Dodge Journey purchased new car wont start cant move gear shifter to nuteral or any other gear seems to be a bad problem with them I've checked google for solutions and apparently this is a real problem for this car as many complaints as I've read I've tryed everything I can to solve this problem
The vehicle started slowing down and making noises, not shifting, delayed engagement, and before everything happened it didn't show any sign of problem on the board (no check engine) and the car was in motion, on a city street.
- El Mirage, AZ, USA
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My Journey will turn off sitting a stop light or just turn off while accelerating from a stop position. Entering or exiting traffic. When checking engine light the camshaft sensor was defective. This causing my car to turn off.
June 2017: Ignition failure, total component replacement; July 2017, September 2017; July 2018: Camshaft position sensor failure resulting in engine stall, full electrical system failure and total vehicle shutdown at highway speeds (60+mph) forced to coast vehicle to a stop; beginning July 2017 intermittent and ongoing: Unresponsive transmission resulting in delayed or not changing of gears, elevated RPM readings while mph stays stuck (I.e. 4500+ rpms but vehicle will not accelerate past 40mph), extremely deceased average miles per gallon with no significant change to driving habits or miles driven (I.e. previous average appox 19.9 mpg, current read 13.2 with); vehicle out of service 55 days for repairs in the last calendar year
Key fob should not go out so soon. Car do not start. I changed battery. It will unlock and lock doors but do not start. I called Dodge 8004236343 and they told me that I can start it with the key but there is no where to put the key other than the door. Then they asked me to put the key fob to the push start on the opposite side of where I insert the emergency key and press to start and that did not work. They walked me through step by step and it still does not work. Plus my car shakes while driving.
I have a 2015 Dodge Journey that has had major problems with it. Before the car was even a year old it was taking into the shop for transmission problems. The car completely shut off on me while driving in the middle of a busy intersection while I was turning left. The car would not restart and had to be towed to the dealership. At that point, the service was escalated to a higher department and a high level repair person was brought in. Less than 15,000 miles later, the car began heavily shaking every time it was driven. The find was that there was a missing bolt in the tie rod. The service man said there was no reasonable excuse that could explain how this would even occur. Today, the car is in the shop for the second time in three days. Initially for the batter light coming on while driving. I was told there was a loose wire and some corrosion on the batter but that it was repaired. Less than 24 hours later then light came on again while driving this time with the warning on the panel that read battery saving mode. I immediately returned the car to the shop. Waited all day yesterday only to be given the same explanation that was previously given. Upon further probing I discover the car had never even been re inspected. The car continues to be in the shop has has been undrivable for 4 days now. I have a 6 year old sone who is transported in the vehicle daily. I'm beginning to fear for his safety in the car given its history and will no longer place him in harms way by driving in this car. The unbelievable serious problems that have occurred with this vehicle are alarming. Especially, given the fact that there is no clear explanation as to why the issues are arising. These are not normal wear and tear complications. These are serious manufacturing issues.
1. the driver seat belt does not stay locked in. Periodically I would put the seatbelts on and it will unbuckle as if it wasn't secured in. I heard it click. It has happened several times. Luckily I was not moving at the time. 2. I received an tune up at approximately 95K miles. One if the pistons was misfiring. I believe the 6th one was. Brand new parts and was installed by a professional mechanic. There is a knocking noise that will not go away. The belts have been checked. 3. while out of town I was parking and while in reverse it became hard to turn. I later found out that there was no fluid in the powersteering. There was a low fluid indication..I immediately filled the car up will power steering fluid. Since then it has been harder to turn my wheel. It started off I could not turn right without a struggle. Then it was the left side. The only way to turn is to accelerate and turn. This came out of nowhere. The aggressive progress in the loss if steering ability is troubling especially with smaller children.
The engine turns off during operation with no warning. Steering wheel locks up and brakes are hard to apply. No check engine light to warn of a problem with the vehicle. Problem is random and is happening during vehicle operation and may cause accident if on the highway.
My car has 64,000 miles on it and the ABS light, traction light, brake light and check engine light came. I have an appointment on Friday to get it diagnosed. At 32,000 miles the check engine light came on upon starting and my car would not go over 30 miles per hour. A fuel injector sensor went out.
2015 Dodge Journey. Consumer writes in regards to vehicle engine malfunction and other issues. The consumer stated the rear heater was inoperable. The blower motor was replaced.
The contact owns a 2015 Dodge Journey. While driving unknown speeds, the steering wheel was difficult to turn and failed to move. There were no warning indicators illuminated. The vehicle was taken to a local dealer (turpin Dodge Chrysler and Jeep, 90 kennedy rd, dubuque, ia 52002) where it was diagnosed that the power steering hose pump failed and there was metal debris in the transmission and engine. The contact was informed that the vehicle needed a transmission and engine flush. The vehicle was not repaired. The manufacturer was notified and informed the contact that the repairs were not included in a recall. The failure mileage was 60,000.
While driving my vehicle, it shuts down on me, steering wheel locks and it stops accelerating. It is very dangerous, as it just stops on me. It has left me in the middle of the city street, and its been a few times now. The check engine light is on, although, in two occasions, when the car started back up, the check engine light goes away. It's nerve wrecking and scary to know that it will shut down on me just like that, while in motion. I drive on the highway, I just hope, next time, it doesn't shut down on me in the highway. I have made a service car to the car dealership where I purchased it and will be taking it in to get seen in a couple of days.
The contact owns a 2015 Dodge Journey. While driving approximately 45 mph, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
I had a check engine light turn on- within seconds my engine shut off and I lost all power steering and brake control. I had to let the car roll to a stop. I put the car into park and restarted it. I was able to drive about 100 ft and it turned off again. Towed to dealership and code that came up was for the throttle body to be replaced ($716 usd). I had it fixed but car still was not driving the same as before the replacement. 10 days later the same thing happened in my subdivision. The engine turned off and I lost steering and brakes. Check engine light came on again. This time the car would not turn over. It would try to -you could hear the engine trying to start. Towed it back to the dealership and now it is the crank sensor?(another $147usd). Each time this happened I was in the car with my kids and had to let the car just roll to a stop. The first occurance was on 11/28/17 and the second was on 12/14/17.
While driving down the highway, my alternator went out. The battery light came on and all of the lights started flashing. I managed to exit the freeway and get to a safe point. I am reporting this because I see that there was a recall on 2011 - 2014 models. The very same thing happened to my vehicle.
A D V E R T I S E M E N T S
- Meshoppen, PA, USA