This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Dodge Journey. The contact stated that while driving and an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted however, the failure recurred. The vehicle was diagnosed by the contact's son, an independent mechanic. The contact was informed that the camshaft sensor needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 80,000.
Driving down the interstate my Journey just 'shut down.' Once getting it to a shop they informed me that the engine was probably the cause. The vehicle is at 119,323 miles and dropped a cylinder resulting in having to replace the entire engine.
My vehicle has about 124,000 miles on it. Out of the blue one day it started sputtering. I figured it needed a tune up so I took it in and they told me I needed to take it to the dealer. It has to do with the sixth cylinder misfiring. I took it in March and they have had the car ever since. They have no parts to fix it and told me that it is a common problem with that vehicle after 100,000 miles. They have contacted Chrysler to make the parts for it.
Stopped at red light and when I step on the gas peddle check engine light came on and the car stalled, the dashboard, radio and A/C were still on. Attempted to turn on car and it shake to try to turn off but wouldn't. took it to carmax and car would not recognized car key to turn on. Carmax thought it was the battery and it wasn't that. They said it was the fuel pump, had it replaced but car would start and it turn off less then 5min. Carmax suggested taking to Dodge dealership for engine tare down to find out what is wrong with it. Estimate of cost to repair is $3200-5300. Car is at 77K-78K miles on it. From what I read this is where the car starts to stall upon reaching amount of miles on it.
When I look at the message boards for this Dodge make of car there are endless mentions of this problem and something needs to be done about people endlessly spending money to fix a problem that Dodge knows is causing these problems. Just bought my son this car and 3 days later the car will not start in the morning. Setting in the driveway at home. Was able to jump the vehicle to get it started only it to not start again when returning from work 6 hours later parked in a parking garage. Drove out there had to jump vehicle again. Bought new battery and replaced car did the same thing 8 hours later, used battery checked good as well as the alternator. Got online and found all of these suggestions to override a safety feature in the car that seemed to work for a lot of people but did not work for us. Please look at all the online complaints for this situation and make Dodge fix this problem, I travel extensively and my wife is sick with cancer and I'm not there nor is she able to help with getting this fixed every 8 hours to 3 days depending on how long it lasts.
- Church Hill, TN, USA
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The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact restarted the vehicle and the vehicle operated as designed however, the failure recurred after several minutes of driving. The cause of the failures were not determined. An unknown dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure.
.smoking vehicle power switch goes off and on locking vehicle while I am driving or has in the past gone off and on locking my children in the vehicles
I went to turn on my car and it was completely dead, and the key would not open the car. Someone came to help and checked the battery which was fully working perfectly, but the car was completely dead still, no power running anywhere. I went to google the problem and like me there hundreds of people who have gone through the same problem. It seems that the car goes into locked-down mode by itself unless you disconnect the battery and the computer reboots there's nothing that will make it work. Locally this happened in my building's parking lot, I did unhook the battery which rebooted the computer and the car turned on.
As I was driving through a grocery parking lot, I remember taking my foot off of the accelerator to slow down and to make a right turn up an isle to go to a parking spot. Once my foot came off of the accelerator, my car died, no brakes, and no steering. The electrical continued to work as my music was still playing and the flashers worked as well. I put the car in park, and pushed the start button, nothing happened. I tried a couple more times and then my car started back up. I drove to a parking spot, shut the car off and turned it back on. I drove back home with no issues and put her in the garage. I'm very nervous, to say the least as I have to drive to work tomorrow. I hope this does not occurs as I'm driving 55 mph.
When you are driving the car it doesn't matter the speed the car will turn off without any warning. Causing a dangerous and scary situation after you put in park and press the start button amd it will turn back on. Happened on 10/ 07/18 the first time replaced crankshaft sensor. It happened again on 10/18/19. I noticed Journeys have this problem on almost all years models and I was going through the recals and inoticed that a majority of people complain or have the same problem about this sensor. Even though Dodge is only recalling 2016 Journeys because of this problem. I think Dodge should do a recall for all of the years for Dodge Journeys over thos problem and its extremely dangerous for the car to just turn off without warning. That being a family car that could lead to an accident.
The tracemission will not pull and the car shuts down as your driving it. This starting happing the first day I got the ride witch was 6/28/2019 I took it back to the dealer with was tim short of South williamson ky they gave me a rental the motor blow up in it on 7/28 /2019 then I they come and took that rental and gave me another one then after about two months I got my Dodge Journey back and now the transmation is going out again and it's just shuting down as you drive it, .
Car shuts off while driving at any speed. It sh*ts off while parked or stopped at a stoplight. The car will not turn back on. Sometimes it take about 30 minutes and it will restart but will only run for about 5-10 minutes. When trying to start the car, we press the brake and then the start button and the car violently jerks as it tries to start, but will not turn over. It has happened since we bought the car March 2019 but the dealership wont take the car back or trade it for something else.
This vehicle has had a re-occurring engine light for code for the past year and a half. The code is P0441. Not only has this code been a nuisance it is also causing the vehicle to stall. I believe the emission system is purging the fuel vapors at the wrong time. We have taken the vehicle to two separate dealers for service for a total of 7 separate visits. The engine light continues to come back on and once that happens the vehicle will stall randomly at slower speeds. One stall was specifically turning a corner at slow speeds. Another stall occurred in parking lot maneuvers. I have googled this vehicle with this code and it is a very common problem.
Takata recall : urgent: Overtime I've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which I feel maybe some wires might be detached but scares me that when I drive the air bag wont detect if I get into an accident, also I recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if I drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in March of 2019 and had 4 recalls taken care of. I have advised that I still had 6 orhers that were reported back in 2015 that I never got done and wanted to take care of that as well. Was told that it does not show in the system and I would need to contact NHTSA for more details. Ive reached out to a few people who gave me the same information.
2015 Dodge Journey. Lights for AWD, ABS and stability control system come on with no notice as I enter a major intersection. Loss of power no acceleration. The vehicle finally started to move. The. Warning lights went off. Contacting dealer for repair.
While turning the vehicle the car completely stops having power. Car stalls out but still shows vehicle is running, air still works etc. No warning lights on the dash at all.. after turning the vehicle off and putting the vehicle back in park vehicle starts right back up. Still no warnings or a check engine light. No other mechanical issues with vehicle.
While driving the air conditioning automatically comes on. I was driving to work on a residential street, decided to open the window even though it was 8:30am and it was already 95 degrees outside here in vegas. Didn't get out of my complex before the air conditioner came on by itself. Also with the air conditioner on, my car seems to run higher in idle and while driving it seems to double step when braking and coming to a stop. It does like a small jerk in acceleration coming to a stop.
Tapping noise under hood. Took to 3 different mechanics and each one told me this is a default with the manufacturer. Had oil change done and tappung noise still continues. The mechanics stated that the nosie is coming from the top and cost between $600-$3500 to have repaired. This happens all the tome when vehicle is running or idle.
Precisely on 7.3.19 I had 4 of my children with me heading to a holiday parade. My car w/O warning completely stopped in the middle of a road. No power, no brakes, no steering. Air was still blowing; radio still playing. My daughter and I pushed my car to the curb, my husband came and pushed my car further to avoid an accident. After several attempts the car restarted and restarted fine. Drove another.5 city block; stopped at a stop sign, pulled out and my car died again in the middle of the intersection. My husband was still behind me & pushed us out. We drove home. He looked under the hood, nothing stood out. I didn't get any warnings on the dash. The car has driven fine until 7.5.19. My daughter and I just turned onto calumet ave; a very busy and dangerous road and my car died again. Several cars flying around us laying on their horn. I do not have power to turn, to brake. My daughter and I got out and push my car into a parking lot that has a slight uphill entrance. It was not easy, it was dark outside. A very dangerous situation. I can only flip my hazard lights on, well what does that do when a car is flying up behind me at 40-50mph? I am terrified my car is going to die and my family and I are going to get seriously hurt and/or killed. Reading on the internet there seems to be many people with the same issue and Dodge is not responding. I have children who require trips to indianapolis for medical issues and it is a 3-4 hour drive for us. Speed limit is 70. I cannot afford to trade this in and purchase a new car. I do not where else to go for help. If you call a mechanic or the dealership they tell you that can't help without looking at it. Dodge dealer denies ever hearing of it before which I don't believe. Neither of course will do a free inspection. I get it they're there to make money. Recall should be issued to fix this before it becomes deadly.
My 16-year-old son was driving our 2015 Dodge Journey to school. He began to hear a noise that sounded as if something was dragging underneath the vehicle. The driver behind him was flashing him to pull over, he began having issues controlling the vehicle fortunately he was able to pull over and as soon as he got to the stop sign the car completely died after making a loud noise and started smoking. My son jumped out of the vehicle and the driver behind him told him to get away from the vehicle as he felt it was about to catch fire by the smell. Once the tow truck driver got there and try to start the vehicle to put it in neutral the car again filled up with a burning smell. He jumped out and had to call dispatch for safety reasons of transporting the vehicle. Once my vehicle arrived at lonestar auto plex in cleburne Texas our service man dan was amazing. He kept us informed along the way asked questions and he was provided the service records. Come to find out the engine seized up. The engine, oil pump, starter, all had to be replaced. Chrysler requested the engine so their engineers could look at it. Although everything was covered under warranty, my concern is now that there are others out there driving in the same thing may happen to them if not worse.
A D V E R T I S E M E N T S
- Yorktown, VA, USA