This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall: When trying to adjust the climate control to "sync the passengers" and turn off the rear controls, within seconds the computer is turning the vehicle's "sync" off and turning on the rear control. As I was trying to adjust the temperature it will keep turning the controls off of sync and turn the rear controls back on. It happens whether I'm sitting I'm idle or driving, there have been no conditions that affect the way its working.
I tried to start my car and it would not start we tried to push the start button twice and put it in neutral press the brake it wouldn't start we tried pressing the button five times resetting it it wouldn't start we tried disconnecting the battery to reset the computer is still wouldn't start the car was parked. It won't turn over. When looking on the internet several other people have complained about this same issue.
I have just paid to have my grandson's Dodge Journey repaired. The dealer said there was a recall on this problem but not for our VIN number. He could not start the vehicle and there were multiple flashing lights. They found water in the ABS unit, wire shortage going to the starter, they installed 68194693af replaced the ABS hya unit and module at a cost of $577.50. The total cost to service the car to make it start was $1218.55. I consider this to be a safety hazard for a college student that depends on a safe car. The vehicle started cutting out on the interstate with the car going 65-70 mph. He pulled into his drive and turned the ignition off, lights started flashing and he could not restart the vehicle. It was towed to the dealership by aaa and was there for 4 weeks. It was picked up today 4/03/2019. The date it happened is an estimate.
Purchased vehicle in April of 2015, transmission pump went out on it in July 2016 while on vacation moving through the entrance gaits at where we were staying. Was fixed under warranty on vacation. Dealership did not even give us a loaner while waiting. The following April 2017, it happened again while driving to work only they had replace entire transmission. Now my vehicle jerks when switching gears and stalls randomly when I come to a stop. I am at 76K miles. This new transmission is still under warrenty since it has not been a year. This car is a lemon!!! I will be getting rid of it soon. I was hoping to keep it after I paid it off, but I don't think it will last for me to see it get paid off! I have also had a seat track fixed and the radio and navigation replaced, as well as the wiring harness for the steering wheel and cruise control. All during warrenty thankfully. Makes me angry because I do not want to start over on a loan and I will not be able to buy at the same interest rate.
- Culpeper, VA, USA
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Repeated system low voltage issues, vehicle stalls while driving - does not matter the speed - it has done it at 50 - 60 miles a hour rendering power brakes and steering useless. Stalls at red lights or stop signs while moving or still. It is worse during cold and rainy conditions. Vehicle will eventually start back up after about 20 minutes of being stranded. Yesterday during pouring down rain and cold it stalled at a busy intersection repeated attempts to start unsuccessful finally after about 20 minutes of blocking traffic in the intersection it finally started and I was able to move out of the intersection. Error codes read P0562 system voltage low and P0335 crankshaft position sensor a circuit. There is a recall on 2016 Dodge Journey for the crankshaft camshaft sensor wire harness but not the 2015. Best I can tell the internet is riddled with numerous Dodge Journey's with these symptoms! someone needs to investigate this issue and fix it for us! the expense that consumers are encountering is unacceptable especially since they are not resolving the issues. This is a safety hazard and the liability that Dodge will have should consumers continue to be hurt because this continued issue will be bad should class action law suit come because of this.
Vehicle has 39,392 miles. No check engine light or warning. Total of 5 intstances in 3 weeks, car will stop running without warning, while driving & operating the vehicle. The car will lose all power, steering, breaks & all control. Each time the vehicle has been operating & on the road, driving, between 25-45 miles per hour. 3 out of the 5 times, it has happened after a brief stop at a stop sign or traffic lights. The last instance the vehicle stalled in the middle if a busy intersection for nearly 6 minutes, nearly causing multiple accidents. Takes multiple attempts to get car to restart & will shake & make audible cranking noise while trying to restart for 30-45 seconds.
2015 Dodge Journey purchased new car wont start cant move gear shifter to nuteral or any other gear seems to be a bad problem with them I've checked google for solutions and apparently this is a real problem for this car as many complaints as I've read I've tryed everything I can to solve this problem
The contact owns a 2015 Dodge Journey. The contact stated that the ABS warning indicator kept randomly flashing. The contact also heard an abnormal loud noise when applying and releasing the brake pedal. Also, at various points in time, the brake pedal failed to function and the cruise control intermittently failed to work. The dealer (chris myers Dodge Chrysler Jeep (27163 us-98, daphne, al 36526, (251) 621-8885) indicated that they serviced the vehicle with a warranty and cleared the code, but had not specified a specific repair diagnosis for the brake failure. The vehicle was not repaired. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 34,400. Consumer stated ani-lock brakes shut off at various speeds.
Security control issue - "key not detected " error given after batteries have been replaced, car will not start. Same issue reported by a lot of Dodge Journey owners, money spent trying to correct problem to no avail. Chrysler aware of mass issue but not making effort to correct it.
'takata recall' every winter my Dodge Journeys 'service AWD, ABS light, and traction light' will come on when the sensor gets cold and wet. It shifts out of AWD completely. This has been an issue every single winter. It is recalled on 2012-2015 models but for some odd reason my 2015 model is not included in that recall. Very frustrating.
Takata recall. I was driving my car and I noticed it smoking I look and the back window was on fire smoking and my wiring to door is fried and window switch is fried. Updated 12/06/18
Everytime it rains the car floods on either the passenger side or driver side. This is caused electrical malfunctions and lights to flicker. May lead to early corrosion and frame instability.
June 2017: Ignition failure, total component replacement; July 2017, September 2017; July 2018: Camshaft position sensor failure resulting in engine stall, full electrical system failure and total vehicle shutdown at highway speeds (60+mph) forced to coast vehicle to a stop; beginning July 2017 intermittent and ongoing: Unresponsive transmission resulting in delayed or not changing of gears, elevated RPM readings while mph stays stuck (I.e. 4500+ rpms but vehicle will not accelerate past 40mph), extremely deceased average miles per gallon with no significant change to driving habits or miles driven (I.e. previous average appox 19.9 mpg, current read 13.2 with); vehicle out of service 55 days for repairs in the last calendar year
The contact owns a 2015 Dodge Journey. While driving approximately 55 mph, the instrument panel indicated that the vehicle was in park. The indicator remained illuminated for approximately 10 to 15 minutes. The vehicle also shifted out of gear without the contact being in the driver's seat. An unknown dealer diagnosed the vehicle and indicated that there were no failure codes to pinpoint the cause of the failures. The failure occurred ten or more times within a few weeks. The manufacturer was not notified. The failure mileage was 50,343. The VIN was unknown. Consumer stated it doesn't matter what speed you are going. VIN is invalid updated 02/01/19
Key fob should not go out so soon. Car do not start. I changed battery. It will unlock and lock doors but do not start. I called Dodge 8004236343 and they told me that I can start it with the key but there is no where to put the key other than the door. Then they asked me to put the key fob to the push start on the opposite side of where I insert the emergency key and press to start and that did not work. They walked me through step by step and it still does not work. Plus my car shakes while driving.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 17V432000 (air bags), 18V332000 (electrical system, vehicle speed control), and 15V675000 (electrical stability control, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Chrysler Dodge Jeep Ram of soldotna (44055 sterling hwy, soldotna, ak 99669, (866) 387-9070) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated in summary, it appears tous that the range of vehicles addressed inthe recall is too narrow. Our vehicle was manufactured 5 days outside the scope of the recall, yet displayed the same problem and dealership was not willing to repair under the general warranty. Updated 10/16/18
Car suddenly turned off while in motion causing wheel and rim damage as well as back number damage. Replaced battery after check engine light came on at which time the vehicle operated fine the previous day and had been sitting overnight(diagnosed by auto zone), replaced on 6-Jul-18. Today 18-Jul-18 absolutely no lights or power to the vehicle. I have tried jumps and car is still inoperable. It gets so hot in here that the interior surfaces are melting and chipping off.
I have a 2015 Dodge Journey that has had major problems with it. Before the car was even a year old it was taking into the shop for transmission problems. The car completely shut off on me while driving in the middle of a busy intersection while I was turning left. The car would not restart and had to be towed to the dealership. At that point, the service was escalated to a higher department and a high level repair person was brought in. Less than 15,000 miles later, the car began heavily shaking every time it was driven. The find was that there was a missing bolt in the tie rod. The service man said there was no reasonable excuse that could explain how this would even occur. Today, the car is in the shop for the second time in three days. Initially for the batter light coming on while driving. I was told there was a loose wire and some corrosion on the batter but that it was repaired. Less than 24 hours later then light came on again while driving this time with the warning on the panel that read battery saving mode. I immediately returned the car to the shop. Waited all day yesterday only to be given the same explanation that was previously given. Upon further probing I discover the car had never even been re inspected. The car continues to be in the shop has has been undrivable for 4 days now. I have a 6 year old sone who is transported in the vehicle daily. I'm beginning to fear for his safety in the car given its history and will no longer place him in harms way by driving in this car. The unbelievable serious problems that have occurred with this vehicle are alarming. Especially, given the fact that there is no clear explanation as to why the issues are arising. These are not normal wear and tear complications. These are serious manufacturing issues.
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sango Chrysler Dodge Jeep Ram, 201 sgt prentiss dr., natchez, ms 39120, (877) 304-7831) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Ocala, FL, USA