This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been having electrical issues since I bought the car new. Car will not start at time, blown fuses, bad cooling fans, PCM issues, tcm issues, fuse junction box issues. Car is currently at the Laredo Dodge dealer being fixed and they are having hard time fixing my car. 2015 Dodge Journey with only 55K miles on it.
When I look at the message boards for this Dodge make of car there are endless mentions of this problem and something needs to be done about people endlessly spending money to fix a problem that Dodge knows is causing these problems. Just bought my son this car and 3 days later the car will not start in the morning. Setting in the driveway at home. Was able to jump the vehicle to get it started only it to not start again when returning from work 6 hours later parked in a parking garage. Drove out there had to jump vehicle again. Bought new battery and replaced car did the same thing 8 hours later, used battery checked good as well as the alternator. Got online and found all of these suggestions to override a safety feature in the car that seemed to work for a lot of people but did not work for us. Please look at all the online complaints for this situation and make Dodge fix this problem, I travel extensively and my wife is sick with cancer and I'm not there nor is she able to help with getting this fixed every 8 hours to 3 days depending on how long it lasts.
Vehicle, in garage overnight, when trying to enter vehicle in the morning it would not recognize key fob and no electrical power in vehicle. Jump started and towed to repair shop. They did an electrical system test and found no problem and recharged the battery. Battery was at full charge the night before and no indication of electrical drain, no lights left on. Battery was replaced 3 weeks ago. Electrical test showed battery in good condition, no dead cells.
.smoking vehicle power switch goes off and on locking vehicle while I am driving or has in the past gone off and on locking my children in the vehicles
I went to turn on my car and it was completely dead, and the key would not open the car. Someone came to help and checked the battery which was fully working perfectly, but the car was completely dead still, no power running anywhere. I went to google the problem and like me there hundreds of people who have gone through the same problem. It seems that the car goes into locked-down mode by itself unless you disconnect the battery and the computer reboots there's nothing that will make it work. Locally this happened in my building's parking lot, I did unhook the battery which rebooted the computer and the car turned on.
- Aventura, FL, USA
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The contact owns a 2015 Dodge Journey. The contact stated that while driving at 70 mph, without warning the vehicle stalled. The vehicle was taken to lithia Chrysler Jeep Dodge of twin falls (1310 pole line rd E, twin falls, id 83301, (208) 293-8571) to be diagnosed. The mechanic was unable to duplicate the failure. After a secondary failure, the vehicle was returned to the same dealer where it had remained in the custody of the dealer. The manufacturer had not been notified of the failure. The approximate failure mileage was 70,000. The VIN was not available.
The vehicle intermittently would not start one day. Replaced the battery and all connectors inspected. The vehicle will drive for a day or two then end up with another dead battery. The main problem is when the last time the battery died it turned off the engine while I was in an intersection and was almost in an accident because of it.
The phone and bluetooth do not work. The touchscreen will not prompt to the next screen when you press "phone" and if you go into the settings menu, it does not register that you are selecting "phone/bluetooth." I have tried doing this when the vehicle is both moving and stationary.
Have a 2015 Journey. Suspension has been replaced, cooling system replaced, and now transmission replaced. Seat belts keep not working right with lights coming on. Air conditioning will not shut off on it's own. Have had it to the dealer for at least 11 weeks so far this year at 5 different times. Still having problems with the steering wheel vibration over 50 miles, air conditioner not shutting off and vehicle hesitates a lot. Gears do not shift correctly from park to reverse.
My ac will unsync itself and when I hit sync it unsync again. Also if I turn it off it will turn it back on. I dont know what is going on but I see that I am not the only one. I am scared been happening for months
Ac unit comes on and will not shut off this happens every time I am driving within 10 to 20 minutes of the car being on. I will push the ac button to shut it off and it turns back on again. I do this about 20 to 40 times in one day if not for the time of my drive.
There was a bunch of long lines on the screen and the key fob wasn't detected even though the key was in the car. This happened as the car wouldn't crank up. The car wouldn't register that it was in park. It reflected that it was in batter save mode. The A/C cuts on by itself. Even after cutting it off a few times. The issue with the A/C was happening with both front and rear units. The rear would blow out a lot of hot air and it wouldn't sync. The issue with the key fob just happened today (9/13/19)
I have been having problems with the power windows. There is a clicking sound when attempting to roll the window down. It rolls down sometimes. After that's been going on for a few weeks, my car cut off. I received a jump through my insurance. Today, my car got jumped and cut off twice. The mechanic said it was the alternator. I went online and I found that other people have had the same issues with Dodge, Chrysler, and Fiat. Each time my car didn't restart, it was after I parked and came back to it. Today, it's being towed.
Car shuts off while driving at any speed. It sh*ts off while parked or stopped at a stoplight. The car will not turn back on. Sometimes it take about 30 minutes and it will restart but will only run for about 5-10 minutes. When trying to start the car, we press the brake and then the start button and the car violently jerks as it tries to start, but will not turn over. It has happened since we bought the car March 2019 but the dealership wont take the car back or trade it for something else.
Takata recall : urgent: Overtime I've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which I feel maybe some wires might be detached but scares me that when I drive the air bag wont detect if I get into an accident, also I recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if I drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in March of 2019 and had 4 recalls taken care of. I have advised that I still had 6 orhers that were reported back in 2015 that I never got done and wanted to take care of that as well. Was told that it does not show in the system and I would need to contact NHTSA for more details. Ive reached out to a few people who gave me the same information.
The contact owns a 2015 Dodge Journey. The contact stated that there was an internal electrical malfunction concerning the U-connect function. Lithia Chrysler Dodge Jeep Ram Fiat of bryan college station (301 N earl rudder fwy, bryan, tx 77802, 979-213-5361) was notified of the failure regarding the lack of voice recognition and bluetooth functionality. As a result, the phone was unable to connect. The manufacturer was notified. The approximate failure mileage was 31,000.
Takata recall : well the electrical I have always had an issue with. All outlets inside the car stopped working within 3 months after I recieved my car. At that time I did get recalls about electrical. Never brought it in as I did not think it was an issue until the steering wheel horn does not honk anymore and my car does not make a sound when I lock it. Also the airbag light just popped up out of nowhere so im unsure if theres a wire that got loose somehow which is a bit scary
A D V E R T I S E M E N T S
- Laredo, TX, USA