CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
31,025 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. After the dealer repaired the vehicle per NHTSA campaign number: 16V042000 (air bags) on March 28, 2016, the air bag warning indicator remained illuminated. The manufacturer was made aware of the failure. The failure mileage was 116,000.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/19/17 updated 10/13/2017
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system, air bags) and 16V047000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was given an appointment by the dealer while she was out of town. The contact stated that she was unable to keep the appointment and, when she came back, the ignition key did not work. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Dodge Journey. After the vehicle was repaired per an unknown recall, the air bag warning indicator illuminated continuously. The vehicle was taken to the dealer, but the cause of the failure was undetermined the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 410,050. Updated 03/17/17
- Minden, LA, USA
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The contact owns a 2009 Dodge Journey. The contact received a recall notice for NHTSA campaign number: 16V047000 (air bags) ; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag indicator remained illuminated. The failure mileage and NHTSA campaign number were unknown. Parts distribution disconnect.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact also stated that the air bag warning indicator was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. After the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 53,000. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the part needed (orc module) to repair the vehicle was still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Die airbagwarnleuchte ist schon seit 6-7 monate an.ich war bei werkstattpartner schon 3 mal.3 mal wurde versucht zu reparieren ohne erfolg.ich fahre dieses fahrzeug jeden tag, und habe keine andere wahl.bitte schiecken sie endlich ersatzteile fr mein fahrzeug befor was bsese pasiert an mein werkststatt.autohaus neureither adresse: Wattstrae 6, 76185 karlsruhe.fr fahrzeugnimmer ka gg 755
The orc module on my vehicle may malfunction due to corrosion of the power supply integrated circuit which could result in an illuminated airbag warning lamp with the possibility of no airbag deployment in a crash necessitating airbag deployment or an inadvertent airbag deployment without an illuminated airbag warning lamp. As of January 2016, parts were not going to be available until an estimated timeframe of the second quarter of 2017.
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 50 mph, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 113,609.
The contact owns a 2009 Dodge Journey. While driving 30 mph, the occupant restraint control warning light illuminated. The vehicle was not diagnosed nor repaired. The contact did not receive a NHTSA campaign letter. The contact purchased the vehicle two months prior to the failure. The VIN was included in NHTSA campaign number: 16V047000 (air bags). The part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Madison, IN, USA