This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. While the air conditioner was activated, the front passenger side vents blew out hot air without warning. The vehicle was taken to mcclane motor sales (618-783-2372, located at 702 E jourdan St, newton, il 62448) where the technician diagnosed and replaced the passenger side actuator. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was repaired. The failure mileage was approximately 35,082. Consumer stated the report is incomplete in that it does not state that there had been a recall on this vehicle because of this problem with the recall on those manufactured up till may, 2015. Obviously, the problem was not solved as our van was manufactured in Sept. 2015. Additionally, we've taken this van twice to have the van worked on. For the vehicle to have very slow acceleration.
The contact owns a 2016 Dodge Grand Caravan. While driving at an unknown speed, the vehicle began to ride roughly and the engine hesitated. While the contact was inspecting under the hood, a burning odor was present. It was discovered that a wire harness had melted. The vehicle was towed to steve white Dodge(3470 hwy 70 SE, newton, nc) where it was diagnosed that the wire harness, battery, and alternator were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a representative was sent to inspect the vehicle. The failure mileage was 10,000.
The passenger sliding door has locked shut. I am unable to open it at all. This occurred randomly, while my wife was by herself, 39 weeks pregnant with a small child and a toddler inside the vehicle.. I have researched this malfunction and it seems to happen often to this make (Dodge and Chrysler) minivan in the past several years. In my opinion, this seems like an extremely hazardous malfunction. I have a 4-year old, 2 year old, and a newborn all in carseats in the van. In the case of an emergency, and this door was unable to open, I would not be able to get all of my children out.
I've been having electrical problems since I got the van at some point while I'm driving all the gages would start flashing acting like it was trying to die some cases it did some cases it did not but when I stopped the dashboard had lost all power to it no ignition whatsoever I still had working radio headlights and everything else whenever I would park the car it could take up to an hour or more to get in the vehicle because it would not respond to the key fobs you would be sitting down minding your own business and then all the sudden it would work left me stranded trying to get to work my child to school and then last night while I was driving down the highway I started hearing a noise and then all a sudden the transmission started slipping revving up to 6000 RPM while I'm crossing over a bridge on a major highway barely was able to get across the bridge leaving me stranded in an unsafe part of town I ran a code scanner on the vehicle it shows code U0141 that was stored and P083B which is the transmission fluid pump and it never turn on a check engine light until I was less than a mile from the dealer after I had to drive to the dealer because the roadside assistance number I had I could not contact them. I do know that some of the vehicles were under recall I'm not sure if this one was and it was fixed or not but is not showing an active recall but it is not safe the images I shared I was actually driving forward and as you can see the lights came on and at 1 point it actually showed me as being in reverse it beeps and goes crazy
- Saint Charles, MO, USA
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The contact owns a 2016 Dodge Grand Caravan. After the vehicle was parked, the rear driver's side sliding door failed to open. The contact stated that the failure recurred once. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 24,000.
About 3700 miles the A/C stopped blowing cold air. Vehicle equipped with R134A. Put my gauges on vehicle way low add some stop leak w/leak detector. Found that the valve in rear A/C leaking. Around same time driver rear sliding door stopped unlocking and opening, the child lock lever moved by itself. So I moved it back to disable and that worked for about a weak. Then it started to make a noise like gears were jammed or rubbing together and then it just stopped. Dorr remains unlocked now w/no sound from actuator. Transmission seems to slip and lose power.
While in my driveway (vehicle was stationary), I attempted to open the driver side sliding door. The door was not working manually or electronically. Dashboard screen said unlock door to operate, but the door is stuck in lock.
Not sure about the mileage as to when this happened (since I am not currently in my car) 1the car had been parked at home before attempting to unlock the door, when the sliding door (drivers side) made a "buzzing" sound and now the door won't unlock. We have tried to get the door open by manually moving the locking switch and it just doesn't move. We are currently only able to use the passengers side sliding door.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlock electronically. The failure progressed without warning. Autonation Chrysler Dodge Jeep Ram South columbus (2201 victory dr, columbus, ga 31901, (706) 522-2089) was notified. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 65,000.
Passenger side rear power sliding door is locked shut. It will not unlock manually or via key or interior unlocking button. There is no way to open this door. This is a safety concern; if anything were to happen to require this door to be used as an emergency exit, there would be no way to get the passengers out of the vehicle.
Driver side sliding door will unlock with the key fob, nor manually, it will not open at all there is no way to get out other than the passenger side. This is a defect an should covered. It is also a safety hazard.
I bought a 2016 Dodge Grand Caravan with 77,438 miles. The vehicle ran great till the end of November 2018. At which time we started having major issues. 1st the vehicle will self accelerate with to excessive speeds over 80 mph with no assistance. You have to hold the break to keep it under control. 2nd you can take the key out of the ignition, close the door and the car continue to run. 3rd when starting the van the transmission goes into limp mode not allowing you to shift the car to reverse or drive. To release the you have to hit the safety override switch place the van in gear and then you are only able to drive to the speed of 30 mph. We have taken this van to the shop that drive time warranty company directed us to which was pep boys. They were not able to do the work the vehicle needed but still charges us $50. Drive time said we would be reimburse for but never happened. Then drive time directed us to take the car to meineke the diagnosed the vehicle we paid the deductible $100. Drove the van home 1 week later it was back at meineke to be repaired again. Meineke advised that the part that was under warranty cause sever damage to other components of the van. Drive time authorized the work. We went to pick up the van as it was completed meineke advised us it would be $2700 for the repairs as drive time was not paying for it. We contacted drive time on this they advised us to pick the van up and not to pay meineke anything. So we went round and round with drive time and meineke finally getting our van back. Now 10 days later it is doing the same thing. I have 4 children and a wife that is in this vehicle that is unsafe and is an accident waiting to happen.
When vehicle is parked, side door ceases to function and will neither unlock or open. Has happened to both passengers doors and is extremely dangerous as it is impossible to exit the car through the passenger space at any time.
My 2016 Dodge Grand Caravan blows only hot air on passenger side. I tried to turn ac on and found driver side is blowing cold air but passenger side is still blowing hot air. Should this be a recall?
The passenger side rear door lock actuator failed causing the door locks to get stuck in the lock position. The door lock will not move to the unlock position and the door will not open. This happens on the street while driving and passengers had to exit the vehicle from another door. This is extremely dangerous as if I had an accident no one would be able to escape from that door. Looking online it appears this is common with this model.
The driver's side passenger sliding door is permanently locked due to a faulty actuator. This poses a serious safety issue for those riding in the back of the van, if the other slider is damaged, the passengers could become trapped in the vehicle. In researching this problem I have encounter thousands of others with the same probably in model years 2014-2017. The power locks work fine, then suddenly the one slider will not operate. This is an expensive repair that should be issue a recall for safety issues. I have contacted Dodge concerning this issue, with no response.
Been for repair twice in 3 months first time sliding door on drivers side would not unlock.second time sliding door on passenger side won't lock. I feel these are safety issues
Driver's side sliding door will not unlock or open in any way. It cannot be unlocked with keyfob, electrical unlock button, or manually pushing the lock. The door cannot be opened by pulling on the handle (inside or outside), pushing on the door open button next to interior handle, or pushing the door open button on ceiling control panel. Door is entirely unusable. The vehicle was parked in the garage overnight without any incident or interaction taking place. The door worked the evening before, then did not work in the morning.
A D V E R T I S E M E N T S
- Ingraham, IL, USA