This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side sliding door does not unlock. Causing vehicle door not to open on command. Was told it has faulty actuator. To manually unlock it is extremely difficult for small children. Could become hazard in an emergency.
The car was parked in the parking lot at my son's daycare. I went to open the passenger side rear sliding door with the key fob, and the door did not open. It was fully functioning that same day, and now the door is stuck in the locked position. I cannot unlock the rear sliding passenger door manually or with the key fob. So, I am unable to access that side of the vehicle at any time to help buckle/unbuckle his car seat or to open the door in an emergency.
The latch system in my sliding doors are going out. Apparently this is a very common problem with Dodge vans, especially 2016 models. I only have 58K on the van and have only owned it 2 years. I maintain the van well. This is ridiculous. A loud buzzing sound occurs anytime I push any buttons or exit the vehicle.
Ret'd from a week long trip into my driveway, ready to unload clothes, etc. Driver side sliding door would not activate, nor could I open it manually. Tried, tried, tried - both manually and with key fob & with button above dash, to no avail. In early am left military facility lodging in Indiana - no prob. Took to local hertrich dealer pocomoke city, md. Indicated 'actuator' at a cost of over $700. Decided to check recall possibility as a true safety problem if my great grand children were inside. Started copying all the 2019 complaints only to find out that out of 222 complaints the large majority are related to this problem. Surely Dodge should put out a recall. Sudden, unexpected, had bought 2016 Dodge as used car w/remaining warranty. Had to fix passenger side door while still under warranty because of a growling sound in mid 2017. Hertrich Dodge can provide those details. Yes, I want this covered, after seeing all the complaints just in 2019. Will inform my Dodge dealer re this complaint & await a recall surely! car has over 79K miles. At 81, don't need someone killed or injured on my watch because they cannot exit in an emergency! 7/2/19 - am lvg lodging fine; home in driveway it occurred.
The sliding door behind the driver's seat is permanently locked. It doesn't unlock with the key nor does it unlock manually. This is a safety hazard as if I were to be in an accident, the kids cannot get out of the car safely.
- Fayetteville, NC, USA
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Left side sliding door locking actuator will not unlock with keyfod, overhead door open button or even the manual button. So the door will not open at all stuck shut and locked. This is a safety issue due to if there is an emergency and you needed to get someone out of that side they are stuck. This just all of a sudden happened. There was not warning or noise made. Here is a link to a blog with tons of people with same problem. I have only 56600 miles on my van.https://www.cargurus.com/cars/discussion-T41910_ds866499
Driver side rear passenger door randomly froze and stopped working and is stuck in a locked mode. Manual button will not release door and also all controls on remote, door panel or button on ceiling will not open door. Safety issue if grandkids or passengers can't exit through door in an emergency. This should be a safety recall. It's not covered under warranty and is a safety issue. Multiple complaints from others and Dodge does nothing to resolve the issues $1300 repair to fix on a 2 yr old car is ridiculous. Please make this a safety recall, I am afraid to take passengers in my van for god sake. I didn't buy a van to not did use it, but I have no money to fix it and I am locke into an expensive car payment not expecting to have expensive repairs.
On June 21 2019 my wife and I drove to our ivf doctors appointment from our home in waco Texas to houston Texas. On our trip back home the air bag light came on as she was driving our 2016 Dodge Grand Caravan. She took a picture of the dashboard the light went off maybe about 30 minutes while driving and we noticed the light of the airbag came on seven times more while we were driving on our way home. We would like legal advice please.
My passenger side sliding door stopped working. I tried opening it manually and with the key off and dome switch, but not doing anything. Even with vehicle in start and also parked.
The driver side rear sliding door is unresponsive. The door doesn't open or close manually, with the power button, or with the key fob. All the other doors work as they are supposed to. When the button on the fob is pressed, the vehicle lights flash, acknowledging the command, however nothing happens. The vehicle was parked at my home, and while trying to load my infant children into their careers, we discovered the door was inoperable. The problem is not with a fuse, because the passenger slider is on the same fuse and works fine. I can't open the door to inspect the wiring harnesses; but it would have to be a poorly designed wiring harness or problem with the actuator. If my vehicle were in an accident, I would be unable to free my children from the vehicle.
The lock on the driver's side rear sliding door will not unlock. The door is stuck and will not open since the locking mechanism is stuck. It will not open manually or automatically. It causes a safety hazard due to the fact that if an accident or something happened, the door cannot be opened to let my children out.
Driver's side rear sliding door stuck shut and locked. Will not unlock. Will not open. Just pulled in the driveway and went to grab laundry from the backseat and the door will not open
The sliding driver's side door will not unlock either electronically or manually. This is a safety hazard as that door can no longer be opened. Also, the sliding passenger door will no longer lock except manually.
This is regarding my 2016 Dodge Grand Caravan (only 45K miles). Both sliding doors were working fine, then on May 20, 2019 the driver's sliding door just froze--can't open it electronically or manually. The lock is stuck in the locked position and the power door lock switch won't move that door's lock to the 'unlock' position. When I try to move the lock/unlock button/lever on that sliding door, it's stuck in the locked position--even with a bunch of force I can't move the lever to the unlocked position--I feel like I'm going to break the lever if I force it too much. So the door is basically unusable right now. I have four (4) children and this is a major safety issue as they cannot exit the vehicle in a safe manner in case of an emergency. The Dodge dealership I go to stated that this is a 'known problem' with Dodge Grand Caravan and that Dodge refuses to address the issue. The dealership said the cost to fix the issue is $506.59 the bigger concern is that I went on various Dodge 'blog sites' and I counted over 100 other posts where people have had the same issue. I hope that you can help in getting this issue resolved. I cannot see myself paying $506.59 to fix an issue that is obviously a manufacturers defect. I look forward to your respond.
Driver side sliding door is stuck in the lock position. It wont unlock with the remote, button inside or manually. Keeps showing error messafe if you try to open it that the door needs to be unkocked but will not unlock. Very unsafe since minivans are for family's and bow in the case of emergency I cant open that door. Especially since the vehical has less than 60K miles on it.
Takata recall, marine corps. Veteran and my 2016 Dodge Grand Caravan R/T driver side rear sliding door stuck shut on lock position I have tried removing fuses and still nonthing. After only 10 this is a major safety issue due to the fact I have 6 children that occupy the rear. I have gottten the quote from 1K - 2K to fix this issue which is very exspensive and can not afford. I have read several similar complaints on this vehicle ranging different years of the same model vehical.
The drivers side sliding door is stuck in the closed position. It will not lock or unlock even manually. The passenger sliding door is now making a grinding noise everytime the front doors are locked or unlocked and could fail soon causing my children to be locked inside the van. Only 68,000 miles on this van and the repair is ridiculously expensive around 1200 dollars. Needs to be recalled. Major safety hazard.
Passenger rear sliding door intermittently stopped working. Would not open, make a buzzing noise. Took to dealer to have it diagnosed. They said the door motor was faulty and could fail closed locking the rear passengers in the back seat. I had it repaired at a cost of $1300. A month later the driver side rear door failed closed. I am now looking at another $1300 repair. These items re not covered by the extended warranty
Takata recall - our problem is that the sliding side doors will not open. One played out about 6 months ago and the other played out a week ago. I've took it to be checked out at auto zone and none of the fuzzes were blown out. By it being considered a new vehicle the side doors shouldn't be having any problems!
Left power sliding door stopped working and unable to open manually affraid my grandchildren will be endangered if I'm in a situation and need to get them out from the left side
A D V E R T I S E M E N T S
- White Pigeon, MI, USA