This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission pump failed while driving and resulting in loss of drivability. Vehicle began making a whining sound while on the interstate and we exited the highway. Vehicle lost ability to move while in a parking lot/drive-thru.
While driving, the vehicle began making a very faint whining noise. I stopped at a red light, and then the vehicle had trouble accelerating. I was able to make it home, but the vehicle wouldn't make it up the driveway; it kept rolling backwards. After reading over 100 complaints with the same problem, I'm pretty irate to find out there was a recall, but my VIN# isn't included. The warranty also covers the powertrain up to 60K miles and I'm at 61832, just over the warranty. I shouldn't have to replace my transmission on a 4 year old vehicle, when numerous others are complaining of the same problem and other vehicles of the same make/model are under recall.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with an abnormal sound coming from the transmission. The vehicle was taken to kelly Chrysler Jeep Dodge located at 78 zents boulevard, brookville, pa 15825, (814)- 352-4129, to be diagnosed. The contact was informed that the transmission hydraulic pump and torque converter caused a loss of pressure in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 16V462000 (power train). The failure mileage was 52,000. The consumer stated he had to pay for the replacement of the transmission.
The transmission began making whining noises around 52000 miles took to garage says it's normal at 56000 it was getting worse whining.. then at 79000 the transmission stopped completely
The transmission pump has failed while driving and now the transmission will not shift smoothly it jerks and sometimes won't shift at all making the RPM's go very high before it shift with a hard jerk. Makes a whining noise and is unstable.
- Sneedville, TN, USA
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The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving 65 mph, the vehicle loss motive power and failed to accelerate. The contact stated that the vehicle went into limp mode. The contact stated the vehicle failed to shift gears correctly with the check engine warning light was illuminated. The contact disconnected the battery to have the computer was reset however, the gear shifted into first gear then back into neutral. The vehicle was driven to the residence. The vehicle was not yet taken to a dealer. The contact referenced NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 96,000.
Vehicle will not shift gears. Will rev up and slow down on it's own but barely moves. Stepping on gas paddle does not help problem as it will not shift
The transmission on my Dodge Caravan failed. The pump on it failed. There is a recall for this same problem but Dodge says it's VIN specific and mine is not covered. Since they hold all of the info. How do I know they are not lying. The repair cost me $4,700. They refuse to pay. This vehicle should be added to the recall list. Dodge recall is htsa 16V46100. Thanks, david J. arnold
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 35 mph, the contact heard an abnormal sound coming from the vehicle with the transmission warning light illuminated. The vehicle loss motive power while driving uphill and the vehicle rolled backwards. The contact depressed the brake pedal for the vehicle to come to a complete stop. The vehicle was towed to the dealer salvadore Chrysler Dodge Jeep Ram (442 w broadway #2, gardner, MA 01440) where it was diagnosed and it was determined that the transmission needed to be replaced. The contact referenced NHTSA campaign number: 16V461000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 88,973.
Transmission issues as described in the transmission recall for the fudge Grand Caravan in 2016 happened to us, loss of power to the drive train while the vehicle was in operation and moving. Seems our VIN is not in the recall list.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that after stopping for fuel, the contact drove approximately a mile away at 40 mph, when the vehicle loss motive power. The contact stated that the vehicle seemed like it was shifted into neutral. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle eventually failed to exceed 5 mph. Crystal lake Chrysler Jeep Dodge Ram (5404 S Illinois rte 31, crystal lake, il 60012, (815) 768-2885) was contacted and informed of the failure. The dealer notified the contact of NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The contact was also informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 116,000. The consumer stated when the faiilure occured the engine raced. The consumer attempted the restart the engine multiple times but the failure persisted. The consumer stated the vehicle should be included in the recall as it had the same issues detailed in the recall. The consumer stated the vehicle had the same sales code and manufacturing date as the affected vehicles according to the recall notice. The manufacturer and dealer were contacted, both suggested contacting NHTSA.
On Friday Sept 4th I was using my vehicle normally. After turning it off at my home after going to the bank, I attempted to turn it back on to go to work and it wouldn't move into gear. I put the vehicle in drive, but the engine just made a revving sound and didn't move. I tried reverse, neutral, drive and the vehicle only revved. After missing work, we had the vehicle towed to a local repair shop that told us a recall was not including our VIN #. they explained that the transmission pump wasn't getting fluid to the transmission and since it failed our transmission was damaged. We our now facing needing a new transmission. I don't see how there is an active recall that includes my make and year and vehicle type but excludes my VIN. If I had been aware of a recall a small repair could have been made. Now my vehicle needs an entire new transmission. This could have been deadly if my vehicle died in the middle of an intersection. A Caravan is sold specifically as a family vehicle. Yet this company is putting my babies at risk. If their transmission pump is bad it's in all the Caravan, not just one or two. This needs to be fixed before someone actually gets injured.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 mph, the power train warning light illuminated. The vehicle loss motive power and was coasted to the shoulder of the roadway. The vehicle was turned off and an independent mechanic was called out to the location to have the vehicle diagnosed. The mechanic determined that the transmission pump failed. The contact restarted the vehicle and drove to Chrysler Dodge Jeep Ram Fiat ft. Walton (541 mary esther cut off nw, fort walton beach, fl 32548) where a second diagnostic test was performed and it was determined that the transmission pump failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V461000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure and informed the contact to contact NHTSA for assistance. The failure mileage was approximately 91,000.
Upon pressing the gas pedal to accelerate it feels and sounds as if my van is in the neutral position. It takes time for it to finally 'catch' and begin to actually accelerate. The hotter it is the worse the van seems to get with this problem to the point where it makes a high pitch sounds like it is just being set to a neutral position and pressing the gas pedal to make a high pitched sound. At this point it does not move until something finally 'catches' and makes it go-even then moving from a crawl speed. While driving the vehicle it also makes a high pitch sound from the engine area.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 35 mph, the engine began making an abnormal winding noise without warning. As the contact proceeded to drive, the vehicle began to stall and hesitate upon depressing the accelerator pedal without warning. The contact initially drove the vehicle to an independent mechanic where the mechanic informed her that the transmission pump had failed. The mechanic had also informed her of a recall that had been placed on her model vehicle NHTSA campaign number: 16V461000 (power train). The contact then had the vehicle towed to another independent mechanic for a second opinion and he also determined that the transmission pump had failed and that the vehicle needed a transmission replacement. The manufacturer was then notified of the failure and informed her that the VIN was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
The contact called on behalf of a customer who owns a 2016 Dodge Grand Caravan. The contact stated that the transmission pump failed and causing the transmission to slip without warning. The contact also stated that the vehicle failed to accelerate as designed. The vehicle was not repaired. The contact called crown Dodge Chrysler Jeep Ram Fiat (2707 shortcut rd, pascagoula, ms 39567, and informed the dealer of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 16V461000 (power train). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 107,194.
The sliding door on the driver side just quit opening about 6 months ago, last week the transmission has went completely out. I was getting ready to leave home and when I put the van in drive it pulled off and when I got up to the speed limit and the RPM's was going up the van wouldn't shift. I sent it to the shop and they just called me saying that the transmission is completely gone and I need a new transmission or a re-build. This van is a 2016 with 78,000 miles. I am still paying on this vehicle and I am having all these problems. I would like to know if there is any recalls or complaints about this vehicle.
A D V E R T I S E M E N T S
- Covington, KY, USA