This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that vehicle failed to respond when shifted into reverse. The contact stated that the engine would rev up however, the transmission failed to engage. Additionally, while driving at various speeds, the check engine warning light illuminated intermittently. The contact took the vehicle to thompson Chrysler Dodge Jeep Ram baltimore (124 North point blvd, baltimore, md 21224) where the vehicle was diagnosed with transmission failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,500.
I was driving our automatic 2016 Dodge Caravan when it suddenly lost power and wouldn't accelerate. It felt like I was about to run out of gas. The mechanic has spent the last 3 weeks doing extensive (and expensive) testing to find out what is wrong. He said that it is going into 'limp mode' and is stuck in second gear. It is undrivable and unsafe in the current condition. The mechanic said it is a 'shift solenoid' issue and that we need a brand new transmission, which will cost $4000. We bought the vehicle brand new and have only put 73,000 miles on it. Seems early to need a new transmission so I am wondering if some of the power train components used by the manufacturer were faulty.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while idling, the vehicle independently shifted into neutral. The contact stated that while driving, the vehicle failed to exceed 40 mph. The vehicle was turned off to allow the engine to cool down. The vehicle was then restarted and operated as intended however, the failure recurred. The vehicle was not taken to be diagnosed nor repaired. Neither the manufacturer nor dealer were notified of the failure. The failure mileage was 46,000.
2016 Dodge Grand Caravan, purchased in 2017. Driving on freeway near ohare airport, vehicle didn't want to shift. Would rev as high as 5K RPM just to reach 45mph. Vehicle doesn't want to go into reverse. There was a recall for some of these vans. There needs to be another recall. My vehicle has 121,000 miles on it. I believe the pump has failed, the code is P0868
Was sitting in a dri E thru line at the pharmacy. When I took my foot off the break to hit the gas the van would not move and after about 2 seconds van jumped forward. After that I heard a loud whinning sound from the engine. That just got louder. Now van not shifting.
- Zanesville, OH, USA
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As I drive it and put into stop on stop light. The break didn't engage. I had to step all the way out and it engage. It felt like I lost the brake fluid. But then after that.. when the green light went on.. the van just operated itself just fine. After few months.. the van starts out fine but cant be driven. As of now we managed to park it in businesses plaza. And the A/C feels like or sounds like acting up. And now, totally cant be driven.
Had a whining noise coming from the engine compartment. After about 1 or 2 miles the check engine light came on and the whining got real loud and the transmission wouldn't shift into the next gear. I let off of the accelerator and it never down shifted or upshifted. It just coasted. Went to accelerate and the engine just revved the rpms high. Eventually coasted to a spot to get off the road. Can smell transmission fluid. Have no leaks. Now it won't do anything transmission wise. The van will start up and idle fine. Just nothing from the transmission.
The contact owns 2016 Dodge Grand Caravan. The contact stated while driving at approximately 55 mph, the vehicle stalled without warning. The contact pulled over and restarted the vehicle. The vehicle was taken to airport Chrysler Dodge Jeep Ram (5751 Eagle vail drive, orlando, fl 32822) to be diagnosed. The contact was informed that the transmission needed to be repaired or replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
I have problems with the vehicle the day I got it first it was the Cadillac converter and some other problems that I am not a mechanic so I really don't know but now the transmission in the vehicle only have a hundred thousand miles.
Car loses all power and steering is lost as well. This has happened three times now, we have taken it to the dealership and they cannot find anything wrong with the car or recreate the issue. We have a family of 6 and are worried about driving our car, this is a safety issue that needs to be fixed.
I have had the engine and transmission rebuilt and the car is not quite four years old. The rear ac has been fixed, the T.V. that came with the car has been repaired. The door locks have been fixed. The fuel injected have been repaired and now I am having problems with the Cadillac converter. It car has had so many problems and a lot of the problems were some of you recall. I will never get another Dodge.
Was driving on the highway in stop and go traffic when the vehicle died. The electrical system was still functional, but the brakes and the power steering were not working and the car appeared to be idling, but non-responsive. Was able to pull over and force the gear into park and turn the car off and when the vehicle turned on no warning lights were displayed.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the vehicle failed to accelerate while driving. The check engine warning light illuminated. The contact also stated that the driver rear sliding door failed to operate as designed. The vehicle was taken to san lejandro Chrysler Dodge Jeep Ram (1444 marina blvd, san lejandro, ca 94577) where the battery and sliding door latch were replaced however, the failure recurred. The manufacturer was made aware of the failure. The contact was informed to take the vehicle to a local dealer to be diagnosed out of pocket. The vehicle was not taken to be diagnosed nor repaired. The approximate failure mileage was 39,500.
Transmission failure at 59000 miles, it won't run in reverse it will slip but won't move, very dissatisfied, way too soon to fail in my opinion I will never buy a Chrysler ever again total garbage
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving between 30-40 mph, the accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was towed to huntington beard Chrysler Jeep, 16701 beach boulevard, hutington beach, ca 92647 phone number (714)-841-3999. The dealer inspected and located the failure at the transmission pump. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 112,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at 45 mph, there was an abnormal sound and the check engine warning light illuminated. The contact pulled the vehicle off of the roadway and contacted and tow truck company to have the vehicle towed. The vehicle was towed to (steve white motors located at 3470 highway 70 SE, newton, nc 28658), to be diagnosed. The contact was informed that the transmission to be replaced. The vehicle was not repaired. Upon investigation the contact associated the failure with NHTSA campaign number: 16V461000 (power train). The manufacturer had been informed of failure. The failure mileage was 118,000.
Transmission will not shift past third gear. Was leaving doctors appointment and it wouldn't change past 3rd gear. Have been trying to get part for 5 months
The contact owns a 2016 Dodge Grand Caravan. While traveling various speeds, the contact heard an abnormal, winding noise coming from the vehicle. The contact stated that the check engine warning indicator was illuminated. The contact stated that as the rate of speed increased, the vehicle would shift out of gear and into neutral. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was not included in a recall. The contact associated the failure with NHTSA campaign number: 16V461000(power train). The failure mileage was approximately 128,000.
Driving at 65 mph, there was a lurch in the transmission, and the car came to a halt on the highway. Thankfully we had time to pull the vehicle over before it stopped completely. We had it towed to a Dodge dealer, where we found out that the transmission pump failed. This failure, not only stopped the car completely, but has a repair ticket of $5,400. This is a known issue for fca, but the pump failure only covers a limited number of vehicles. This pump failure may be effecting more vehicles than initially thought.
The contact owns a 2016 Dodge Grand Caravan. While driving 35 mph, the vehicle shifted out of gear and made an unusual noise. There were no warning indicators illuminated. The vehicle was turned off, restarted, and driven to the contact's residence; however, the failure recurred. The contact called lithia Chrysler Dodge Jeep Ram Fiat of bryan college station at 979-213-53 (located at 301 N earl rudder fwy, bryan, tx 77802) where it was stated that the transmission was about to go out. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.
A D V E R T I S E M E N T S
- White Marsh, MD, USA