This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, occasionally the vehicle jerked while accelerating. On several occasions, the vehicle loss motive power with the check engine warning light illuminated. The contact was able to restart the vehicle soon after failure. The contact had taken the vehicle to an independent mechanic and was diagnosed with transmission failure. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the Vin was not under recall. An unknown dealer confirmed that the Vin was not included. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
I was stopped at a stoplight about to turn on to the Florida Turnpike when my car started idling loudly. When I stepped on the gas, I was shifted into neutral. I had to quickly shut down my vehicle, make a u-turn, and pray I would make it home. The car is no longer drivable as it slips into neutral and will not go over 10 miles per hour. The check engine light is on. Upon inspection by the independent mechanic, 6 diagnostic errors came up indicating an issue with the transmission. The mechanic confirmed that the transmission will need to be rebuilt or replaced. The van only has 57,139 miles! It's been maintained with semi-synthetic oil changes. The powertrain warranty expired just 3.5 months ago! Customer service refuses to extend good will even though the car was not driven for several months due to COVID quarantine and is under the 60k mile threshold. There is no reason a car with 57k miles and regular maintenance should have a failed transmission!
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, a loud noise would come from the engine compartment. The contact also stated that the vehicle would lose power when the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the hydraulic pump needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V461000 (Power train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not listed under any recall. The failure mileage was approximately 166,000.
The reverse in the transmission went out at 119,000 miles and left my family stranded. I currently have been without a vehicle for over 2 weeks now as it has been sitting at a dealers lot.
2016 Dodge Minivan began jerking and attempting to find gears on/about 24 May, 2021. Brought car in to dealership (where car was purchased and serviced for past five years) that evening for a morning assessment. Was told that the transmission pump failed leading to severe transmission damage and a complete rebuild was required. Car was 6 weeks out of warranty (Mar 31, 2021 warranty expiration) and upon research found that certain 2015/2016 minivans were recalled for same issue/faulty transmission pumps. No warning on dashboard took place until the actual damage had occurred.
- Alexandria, VA, USA
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The vehicle lost acceleration power while driving due to a bad transmission. There was a safety recall in the past for this transmission issue for the same make, model, and year but this van was not listed as one that needed recalled.
2nd time writing about our van's powertrain. This is after buhler Dodge in hazlet, NJ fixed & put in a brand new transmission. We never had any warnings of any problems before the malfunction until we were driving that day. The RPM's would just accelerate on it's own without gas pedal and also if we hit gas pedal. It was scary & honestly don't know how anyone didn't hit us from behind. On 4/22/2021 is when it happened. Was afraid the car would blow something. We towed it to the Dodge dealer. Where we bought the car. It's only 4 and half years old with 85,000 miles. We asked how come no signs or warnings & the service department told us we wouldn't know. It's cause by a leak. I said it won't show parked at our house on the service. The service department told us know it only happens when driving. So to me that doesn't make any sense so no warning & we wouldn't know. To me that says that's the manufacturer/dealer's fault then. They told us no it's over warranty with mileage. I said it's only 4 and half years old & never had this happen before. So anyway we paid $6102.22 for new transmission. Today 5/2/2021 not even a week since we picked up & paid for repairs we took a ride and same exact thing RPM raced & just barely got it off road. Once again thought we would get rear ended. The dealer isn't open today but we towed it there. This has been scary, & beyond frustrating. We could have been seriously hurt & the dealer service department tells us no way we would no or warning. Also, they did a multi-point inspection they fixed our van. So this shouldn't of happened again at all & in less the a week. So this just happens I don't buy that. Dealer address buhler & bitter Inc. 3290 highway 35 hazlet, NJ 07730. (732)-264-5000. Please investigate cause this is beyond nerve racking & I am so nervous to get it back to drive again.
Started the car and it was making a sound like an electrical car would. Thought maybe it was just warming up and I was imagining it. Drove to town and it started shifting hard. By the time I tried to go home it wouldn't shift into higher gears, had really high RPM. I got it into a parking lot and it wouldn't drive at all!
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while reversing, the vehicle stalled. Legacy Chrysler Dodge Jeep Ram (1798 highway 3175 N byp, natchitoches, la 71457) was made aware of the failure but informed the contact that the VIN was not included in a recall and that the repair would be an out of pocket expense. The vehicle was diagnosed by an independent mechanic as a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 111,000.
Driving my RPM would automatically just keep going high. Then I'll be ok then it would go high without me hitting gas. It got to the point where I was scared driving it. Had to pull over with hazards on cause I couldn't accelerate to get up to speed with RPM jumping high. I was afraid someone would hit from behind. I had to get my van towed back to me house. I never had this happen and today all of sudden out of nowhere this started to happen. At first it did it a little up and down RPM and didn't think much of it. If I didn't need to accelerate and kept it between it seemed low or between 1.5 and 2.0 rpms it seemed ok. Then going up hill/slope mostly driving on highways if I pushed on gas pedal it would try to accelerate the RPM's higher. Then it would accelerate on it's own without pushing gas pedal. I parked on shoulder shut off car and restart to fet going again. Same thing all over happened. It was scary.
While driving, vehicle broke down without warning or any prior issue. No power to engine and RPM racing to red levels. I have taken it to two dealers who have informed me that transmission needs to be rebuilt or replaced. Vehicle is less than 6 yr. Old and has approx. 63,000 miles.
Driving normally on 2 lane road when transmission would not change from lower gear to higher one, loss of power, and high RPM. Could only drive in low gear.
I've had nothing but problems with my 2016 Dodge Grand Caravan I had to replace the left side lifter for pentastar tick. Both driver side and passenger side doors don't always open manually or with remote and neither one locks anymore. Just had to have the transmission rebuilt, was driving van it suddenly stopped would not accelerate, luckily got off of the main road then had to be towed to garage. This van has cost me so much money out of pocket.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while stationary and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was restarted and moved to a parking lot. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer walt massey Chrysler Dodge Jeep Ram columbia (1470 hwy 98 E, columbia, ms 39429, (601) 633-0188) to be diagnosed which was still pending. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V461000 (power train) however, the VIN was not included. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 147,000.
I was coming off the interstate I20 at the douglasville/ hwy 5 exit when all of a sudden my van will not go in drive it would not pull forward in drive so I threw my hazzers on and had to push it off the exit and down the road into a gas station and get a tow truck it get it. It's in a shop now and they said the transmission went out and it only has 67,000 miles on it so they are having to rebuild the transmission I think anyway I am having to have the transmission repaired.
Our 2016 Dodge Grand Caravan stalls while driving. There is no indication when it will happen. When it does happen, the dash indicators light up briefly and the engine loses all power. This has happened numerous times while driving in traffic on the road. I have seen hundreds of similar complaints online for this vehicle. We are able to restart the vehicle after coming to a complete stop, but the check engine light is not on and there are no engine codes when we restart. Many of the complaints I have read state that the mechanics can't figure out what is wrong because there is no code and can't immediately recreate the issue. We have had the same experience. Yet it continues to happen. Over and over. My vehicle is in the 5th generation of this model (2008 - 2020). According to wikipedia, well over 1 million have been sold in the us alone. If hundreds (maybe thousands) of people have complained on the internet about the same exact problem with the same exact vehicle, then you know there are multiples more who have experienced this issue. Losing power while driving is a massive safety issue, not just for the vehicle that loses power, but for all vehicles around it. I am dating this as of 12/19/2020 because it happened to me again last night, but please note that it has happened repeatedly over the past few years. This issue should prompt a recall so that nobody is killed.
Transmission started making a whining noise going down the road then stop pulling having to replace the transmission at 92000 miles and it was service regular we bought this van in 2016 with 4 miles and no recall on it I will never buy another one Dodge Grand Caravan
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- Kyle, TX, USA