This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while her husband was driving at an unknown speed, the vehicle stalled without warning. The contact's husband managed to pull off to the side of the road and had the vehicle towed to an independent mechanic. The vehicle was then towed to a dealer where the vehicle was diagnosed with transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and a case was filed. The contact was then referred to NHTSA for additional assistance. The vehicle was not repaired. The failure mileage was approximately 105,000. The consumer stated the vehicle was repaired.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while at stop sign the vehicle lunged forward without warning. The vehicle was driven to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was taken a second time to the dealer to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was notified. The failure mileage was 50,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic who diagnosed it with transmission pump failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 114,000.
compression problem in the cylinder on an engine with only 60,000 miles. The vehicle is just out of the 5 year warranty so it is a costly fix for a relatively new engine.
- Boca Raton, FL, USA
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Transmission failure, low pressure/ fluid pump failure. The car will lurch and speed forward when the gear engages increasing accident risk. The problem was discovered on 2016 Dodge caravan models but not specifically to my VIN. It appears the problem extends to more cars produced that year than was originally discovered. The car has only been inspected by a local mechanic, not a dealer. No prior warnings signs were present. I feel that my local Dodge dealer should inspect and repair the defect as per the previously declared Recall for other Dodge Caravans from 2016. My vehicle should not be exempt.
My car died while idling at a stop light 3 times in a row. My engine literally shut off in the middle of the street with 5 kids in the car. Upon further investigation I see there is a major transmission issue with this vehicle and I am currently awaiting confirmation of that diagnosis from our mechanic. Unfortunately, even though this is a 2016 it does not fall under the recall. I'm not sure why since I personally know THREE other people who have had the exact same issue at 95k-100k miles with their 2015/2016 vans. I'm very disappointed and intend to take this further with Dodge itself but the recall needs to be extended to ALL 2015 and 2016 Dodge grand caravans. I will not allow my children or anyone else's to be put at risk because of their clear negligence.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was operating the vehicle, the transmission suddenly failed and the vehicle suddenly stalled and would not accelerate while depressing the accelerator pedal. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 112,000.
While I was driving, down the road from the grocery store, my vehicles rpm's jump high but the vehicle was not going any faster and was actually slowing down. I pulled over as i could not get the vehicle to move. I turned the engine off and back on and put it in gear and it started to go but then it started acting up again. It started giving a whinning noise from the engine compartment so I believe that it is the transmission pump because it will not shift in any gear and when I trottle high enough the whinning noise gets louder.
Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an unknown speed, the vehicle stalled without warning. After the vehicle was restarted, his wife could not accelerate the vehicle above 25 MPH but was able to drive the vehicle home. The next day, his wife attempted to drive the vehicle to an independent mechanic; however, the vehicle stalled again as the check engine warning light illuminated on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where it was diagnosed with a transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which he linked to the failure; however, the VIN was not included in the recall. The contact also discovered that the recall applied to vehicle-??s manufactured within a certain date and realized that his vehicle was manufactured under the date listed. The contact called the dealer and the manufacturer and explained his discovery; however, he was offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.
The transmission shifts really hard sometimes, after if feels like it's not shifting while driving. Sometimes it's difficult to get up to speed because it isn't shifting, then when it does shift my van takes off. It's available for inspection. I feel this is unsafe due to the vehicle not being able to get up to speed, because the transmission isn't shifting properly, inhibiting the ability to get up to speed in a timely manner. It's happened a few times over the past few months. It's happened at different speeds. 40-65mph. There haven't been any warnings prior to the incidents. No warning lights or anything on, on the dashboard.
The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer-??s information. The vehicle was not repaired. The approximate failure mileage was 60,000.
My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van
Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.
The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.
A D V E R T I S E M E N T S
- Williamstown, NJ, USA