This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side rear sliding door will not open. Per dealer, "found actuator internal fault. Replace left sliding door lock actuator and C pillar appliques."
The sliding door on the driver side just quit opening about 6 months ago, last week the transmission has went completely out. I was getting ready to leave home and when I put the van in drive it pulled off and when I got up to the speed limit and the RPM's was going up the van wouldn't shift. I sent it to the shop and they just called me saying that the transmission is completely gone and I need a new transmission or a re-build. This van is a 2016 with 78,000 miles. I am still paying on this vehicle and I am having all these problems. I would like to know if there is any recalls or complaints about this vehicle.
The driver's side sliding door on our 2016 Dodge Caravan cannot be opened. It stopped working after having the vehicle for less than two years. It cannot be opened from the inside or outside which is a safety concern for passengers trying to get out of the vehicle quickly in an emergency. We were told the interior latch was broken and that it would be expensive to fix. I believe this is a known issue with these vehicles as a number of others have reported the same problem.
Both rear sliding door locks have become jammed/stuck in the locked position. Door are stuck closed with no way to open them from the inside or outside of the van. Neither the automatic door open/close button or manual sliding options are operational. No damage was done to the vehicle to cause this problem. As I tried to unlock the van with my remote key button, the passenger side rear sliding door lock was jammed and would not unlock or open. Then a few months later the driver's side sliding door lock has jammed now too and can not be unlocked or opened. Vehicle was not moving or running when problems were discovered.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door ceased in the closed/locked position. The contact was unable to unlock the door. The vehicle was taken to reedman toll Chrysler Dodge Jeep Ram of springfield (770 baltimore pike, springfield, pa 19064, (610) 544-5300) however, was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.
Passenger side sliding door won't lock with remote, or by button on driver's door. It will only lock manually. When the car is locked by remote then, the alarm sounds any time someone tries to open the unlocked sliding door.
My 2016 Dodge Caravan for no apparent reason locked the drivers side rear sliding ddoor and will not release. This could be serios safety problem in case of an accident
Both sliding doors locking mechanism have malfunctioned. This is a common problem on this vehicle. Either the door is stuck in locked position (driver side) or in unlocked position (passenger side). Neither the power locking/unlocking function changes this, not manually sliding the lock. This is unacceptable as children in back of van may be unable to exit vehicle in case of accident. I had to pay mechanic hundreds of dollars to fix both doors.
The driver side rear sliding door will not open. It appears to be stuck in the locked position and any attempts to unlock it, either with the fob, all driver (door & overhead) lock/open buttons, or manually trying to move the lock, fail to release it. This occurred when the vehicle was stationary, in park, in our driveway, when I pushed the overhead "door open" button in order to get my children (2 weeks old and 3 years old) out of their car seats. Thankfully we were not involved in an incident requiring immediate evacuation at the time that this occurred. Still, I had to go in via the passenger side sliding door, uninstall my newborn infant's car seat, and leave her on the ground in order to access my toddler's seat and get him out. I'm horrified to think what a dangerous situation this could become in the case of an emergency, or if both doors were to fail. This has rendered the van unusable for my family, as getting everyone in and out quickly and safely is now impossible.
The automatic rear sliding doors quit working and are stuck closed. They can't be opened with the remote, manually from the inside or with the inside buttons on the B pillar post or by the driver from the overhead driver's console. Apparently this is a common and very dangerous safety issue for these vehicles. This should be covered by warranty from Dodge but apparently is not. This should be a factor recall dealership fix.
The contact owns a 2016 Dodge Caravan. The contact stated that the rear passenger's side door lock ceased in the lock position. The contact also stated that the driver's side rear door ceased in the unlock position. Fisher Chrysler Dodge Jeep Ram (349 E 32nd St, yuma, AZ 85365, (928) 344-2650) was contacted and informed of the failure. The contact was informed that the lock actuator needed to be replaced. The passenger's side door was repaired. The manufacturer was contacted and informed of the failure. The manufacturer was informed of the failures. The approximate failure mileage was 49,250.
Sliding door remained locked and would not open when the vehicle was shut off.or running. This was repaired by replacing the actuator. Shortly after, the other sliding door did the same. This happened without warning. Hazardous to have someone trapped with no egress in the event of an emergency.
The contact owns a 2016 Dodge Grand Caravan. The contact stated the driver side rear sliding door locking mechanism malfunctioned and the door ceased in the locked position and could not be opened. The failure also occurred on the passenger's side sliding door on multiple occasions. The vehicle was taken to miracle Chrysler located at 1290 nashville pike, gallatin, tn 37066, who diagnosed that the locking mechanism was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000. The VIN was not available.
A D V E R T I S E M E N T S
- Homer Glen, IL, USA