This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side door lock actuator has faulted resulting loud buzz sound due to the electrical motor in actuator to not properly move. Fearful of a electrical short occurring especially since this where my 4yr old daughter has to sit. Also if the lock possibly goes completely out I'm fearful of 2 things 1. as my daughter sit by that door it at any moment becomes not locked allowing her to open while vehicle in operation 2. vehicle no longer locked while vehicle unattended allowing anyone acess it's been buying for awhile now have not received any safety recall information on this yet. Thank you
When doors are unlocked a loud clicking/grinding noise happens in back passenger side sliding door..not sure if door stays locked..haven't really tested in while in motion
All of a sudden the driver side sliding door is frozen locked and will not open. I have tried everything to be able to open the door - from outside and inside and it does not unlock or open. This is a serious safety issue - if my grandchildren are sitting in the middle and back seats - how will they get out in an emergency?
Rear sliding doors get stuck on the lock position and can't be opened (defective actuator). The dealer will not replace it. If rear-end crash or fire possible death may occur.
THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY. CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The driver side passenger door will not open and is "locked". no manual or fob attempt will allow entry or exit. In the event of an accident no one will be able to open this door. This is reported 100's of times on various sites as a known issue with this model.
Our sliding door has seized up in the lock position. We are unable to open it at all. After reading hundreds of other complaints it sounds like the sliding door actuator needs to be replaced. This is on one side but now the other side is sounding like it may go as well. Having doors we can not open is a safety issue and needs to be fixed before we are comfortable driving with our children again. The vehicle is a 2016 Dodge Caravan and just broke 60K miles. Average fix is over $1100 and the mechanics are all to familiar with the issue.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger's side door failed to operate correctly. The air bag warning light illuminated when the seat belt was engaged. The vehicle was taken to rio vista Dodge Chrysler Jeep Inc (1006 state highway 12, directions rio vista, ca 94571-1442) where the vehicle was diagnosed and it was determined that the OCS passenger rear door motor failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,500.
The locks on both sliding side doors have stopped working. The passenger side door will not lock and the drivers side door has locked and will not unlock. The drivers side sliding door is unusable. This condition is unsafe and is documented by multitudes of other owners. These locks are not reliable and should be recalled. The cost is approximately $1000 a door and is not reasonable for an owner to absorb when it is an obvious design deficency.
The driver side sliding door will not open as the lock appears to be stuck. Cannot manually unlock or open the door. Vehicle was stationary as it just randomly would not open one morning.
Both the left and right side sliding doors of our 2016 Dodge Grand Caravan SXT will not open because of defective solenoid valves inside the doors. We are unable to open the sliding doors electronically (push buttons or key fobs) or manually, due to the failed door actuator valves. As a result, the sliding doors are completely inoperable and stuck in the closed position. Occupants could easily be trapped in an emergency since they would have to climb into the front seat, or crawl out the rear hatch to exit the vehicle. This is a major safety hazard. The sliding doors started making a loud noise when we used the key fob to lock the doors. After a week or so, the loud noise stopped and the doors would no longer operate. Our vehicle is past the warranty date and the dealer states the repair is in excess of $2,300. We had the same issue with our 2007 Grand Caravan as well.
I bought a 2016 Dodge Caravan new from the dealership and have had several issues with rear sliding doors not opening. They replaced the door relay shortly after purchasing this vehicle. On numerous occasions 1 or both rear sliding doors with lock and won't release from the inside or outside after unlocking with key fob and then tried manually unlocking from inside. This has happened many times in the winter and after about 5 minutes of driving the door will open as I'm driving. I have small children and this is a serious safety issue. This is now happening in the summer as well making me think it wasn't due to frozen doors. I've taken the vehicle to the dealership and they can't find the problem because the doors will eventually release before I can get to dealership after work.
The driver side sliding door stopped functioning. It is stuck in locked position rendering it unusable in an emergency situation. The lock cannot be freed automatically or manually.
THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN? Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??
The sliding door started making buzzing/grinding noise when activated. Payed a dealership $1000 to repair and was told by the service person they'd seen 3 of these in the past week. Google search shows lots of complaints for the same issue.
Out of the blue, with just over 60K miles, the driver side sliding door, won't open with the key fob, neither by pulling on the inside or outside handle, nor pushing the inside button (by the door) or pushing the console button. It is stuck closed. This is a safety hazard as this situation traps passengers.
A D V E R T I S E M E N T S
- Foeest Hill, LA, USA