This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.
The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It-??s possible that in an accident that the left slider would be the best way to reach several passengers.
Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.
the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.
Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.
- Ijamsville, MD, USA
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I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can-??t use the remote control to unlock. I can-??t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem
The drivers side sliding door won-??t open. We have tried locking and unlocking the door, but the lock won-??t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.
Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.
The sliding door is sealed shut..It will not open by the fob or manually effectively trapping passengers including my disabled son in the vehicle. UNSAFE AND SHOULD BE RECALLED
The driver's side power-sliding rear door will not operate using the key fob, the center button in the front seat, or by manually pulling the inside or outside handle. It appears as though the lock mechanism is stuck in the locked position.
Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.
My drivers side passenger door will not open or unlock. After some research it seems its the actuator. Which is costly to repair and a safety hazard. I read lots of complaints about the door being stuck and all of a sudden coming open while driving. This is a safety hazard especially with kids in the car. Or what if theres an accident and we cant get the door opened to get everyone out safetly.
Driver side motorized sliding door stuck closed and will not unlock to open. Cannot manually unlock door as the mechanism will not move. Unlocking by key fob or button will not work either. Issue found after parking vehicle upon arrival home. The door would not open and I had to roll down the window to get my infant out of the car seat located by the stuck door. I have four children in the back who are now limited to entering and exiting through a single passenger side door. If there was an accident or emergency they would not be able to exit the vehicle through the driver side sliding door. This is a major safety issue with my children being the most at risk due to a failure of the sliding door locking actuator. With a high cost of repair and no recall Chrysler is jeopardizing the lives of many in a vehicle made for families. The issue is acknowledged in safety bulletin 23-017-20 but this may not be covered by warranty. There needs to be a recall for this issue immediately.
The driver's side sliding door is stuck in a locked position. It will not unlock with the fob or manually. I have been living with this hazardous situation for three years, one year after purchasing the vehicle and the vehicle was only two years old when it malfunctioned. I went to a store, getting out of the vehicle the door worked, and upon returning to the vehicle the door wouldn't budge. At the time I called my local dealership to see how much it would cost to fix and they wouldn't quote me a price so I never took it in. Upon some quick research online recently I realized this isn't an isolated occurrence. Apparently many Dodge Caravan owners have had, specifically the left door, get stuck in the locked position permanently. This is a major safety issue.
The driver's side passenger sliding door has been in the locked position for some time now and it cannot be opened manually or electronically. I came out of the store into the parking lot and tried to open the side door to load my groceries with no success. I have been doing some research and apparently this is a common problem in the Chrysler/Dodge minivans. This is a safety hazard not to mention a very expensive problem to fix. I would like this issue to be examined and possibly recalled.
I drive 10 minutes and parked. I went to unlock rear driver side sliding door. It was stuck. My infant daughter is there and I could not manually or electronically get the door to open. It's a safety concern.
Our passenger sliding door, of our 2016 Dodge Grand Caravan, has been making a buzzing noise when we hit the unlock button. After doing some reading we had concerns the door would soon not function. Then, just a couple weeks later, our driver's side sliding door was stuck in the lock position. It can't open, manually or automatically. Huge safety concern. I brought it into the shop and the driver's side sliding door will be $1,000 to fix and the passenger door will be soon to follow. It sounds like this is a common problem in these Grand Caravan. Something isn't right.
The drivers side sliding door will not unlock manually, I was told it is a bad actuator. This poses a safety risk for passengers in the second and third rows if they must exit the vehicle in an emergency. This is a prevalent problem with is year, make and model and should be a recall due to the safety risks
A D V E R T I S E M E N T S
- Fredericksburg, OH, USA