Drivers seat belt won't retract

- Wilmington, NC, USA

As I was getting in my car I notice the passenger side headrest was apart/deployed without any accindent. Also having issues with the passenger seat belt not retracting.

- Saint Pauls, NC, USA

Rear seat belt guides plastic is cracked preventing seat belt from retracting

- Chandler, AZ, USA

A passenger seated in the third row drivers side seat extended the seatbelt to fasten. Once we were in transit, the passenger leaned forward, causing the belt to extend. When they leaned back into seat, the belt did not retract. Upon trying to get the retraction to engage, the seatbelt became fully extended and would not retract, putting passenger safety at risk. We were able to stop the vehicle without further incident to address. Upon inspection, it appears that part of the mechanism behind the interior panel is broken. We were able to move the passenger to the other rear seat position since the vehicle was one seat short of being at passenger capacity. We will have the belt evaluated by the dealership upon returning from our travels. This is the first instance of the issue in this vehicle, however based on consumer feedback research, this seems to be a common issue in this year/make/model of vehicle.

- Dexter, MN, USA

We had problems with the driver seat belt we had dealership look at it and there were no recalls. We had it replaced. NOW the passenger seatbelt will not retract - there should be recalls for my vehicle as I have seen where other Dodge Durango-??s had recalls for the same issue. I cannot transport anyone in my passenger seat until it is fixed. Highly disappointed - we have a Dodge Durango - Chrysler Van and Dodge Ram - we give our business to these brands and the seatbelts are not under recall when they are failing to restrain people. This should be covered under recall!

- High Point, NC, USA

This specific model I'm currently leasing is a limited model. I've had it for maybe 3 years. According to the manual, were only to use E85 fuel so that it could run smoothly. Unfortunately, not many gas stations where I live carry that specific gas type and not many gas stations in Florida and other states alone, provide E85 fuel we are given no choice but to use the alternative gas. It's becoming a nuisance when we want to travel. When the check engine light first appeared the gas gauge also stopped functioning. The truck isn't able to reach a full tank. Something is preventing it. This is becoming an inconvenience for me and my family to have to search and go to just 2 gas stations miles apart from each other to be able to put gas in! majority of the times the gas stations that do offer this type of gas are down due to maintenance. Since I've been puttting in the alternative fuel which is the 87, the truck isn't functioning properly and now I'm starting to have all sorts of problem with my truck. It's a headache. I really love my truck and don't want to get rid of it. I had a mechanic check it out and was told that my my fuel injector and fuel sensor need to be replaced. The costs are expensive and I don't think it's fair.

- Lantana, FL, USA

The front passenger side seatbelt won't retract.

- Middletown, NY, USA

Drivers side seatbelt will not retract

- Pasadena, MD, USA

Front seat belt retractors have locked making them unusable. I am the only owner, no accidents and 81000 miles. Dealer says not covered under warranty and cost to repair is over $600 each. This is a noted issue on the same year Jeep too. This should be a recall item. My car is child free also. This is unsafe and should not be occurring,

- Manchaca, TX, USA

Seat belts wont retract, forward collision system works only half the tome or less.

- Leadville, CO, USA

Seatbelt for driver no longer retracts or locks when brake is applied. Doesn't retract back when vehicle is off and seatbelt is removed just flops. Back lift gate opens and then closes and suspends halfway will hit your head if you're standing under it. Interior overhead lights do not turn off while vehicle is in motion and running. Don't turn off for about 5-10 minutes after vehicle turned off and is locked.

- Visalia, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated that the front driver's side seat belt retractor malfunctioned and the seat belt failed to retract and secure the driver. The vehicle was taken to holzhauer motors located at 1200 S. 2nd St, Cherokee, ia 51012-2139, and diagnosed that the retractor assembly was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

- Alta, IA, USA

I was driving down the street and 1 vehicle in front of me about 3 to 4 car lengths. The woman was going same speed, I looked to my right to assure a dog was not going to run into the strret, 2 seconds, an looked back at road and person in front had stopped, with no turn signal on and no oncoming traffic. I firmly applied brakes and tried to veer around the car but there was not sufficient space and hit the back of car so hard it tossed around items in the car breaking front windshield, knocking off my glasses. The force was so hard it thrust my body hard onto steering wheel and leg into dash. The airbags did not deploy for driver or passenger. The seat belt did not hold my body to the seat. I have a very serious contusion on left leg where putting weight on the leg is terrible pain. I have a fractured sturnum(chestbone) making breathing, walking, getting up or down, reaching for something extremely difficult and extremely painful. Your site by VIN number states there was a recall on airbags, I never received any notice of a recall on airbags or seatbelt. I phoned local dealership for history and they reported there has never been a recall on this make and model. I talked with insurace agent and an attorney and they had no information of recalls on this vehicle. Now I dont know what to believe, but I do know something is wrong as either the airbag or seat belt should have prevented me from being thrust forward so hard to fracture my sternum and cause serious injury to left knee. I would like an investigation as to why the airbag and seatbelt did not work properly. I dont believe this vehicle is safe. Please conduct the investigation.

- Des Moines, IA, USA

The seat belt component cracks causing it to push on the seat belt and therefore, not allowing the seat belt to retract. This happened almost a year ago, we haven't been using the seat. We just finally had it looked at and we're told that both of them in the 3rd row are cracked but the driver side is currently still working. I have photos but I can't upload it on this form. The picture with the crack on the side is the one not working. The one with the crack in the middle still works.

- Perrysburg, OH, USA

Rs I am told it will cost $954 ($300 labor - $654 in parts) to fix both seatbelts when I feel this is a safety issue and should be under some sort of warranty/recall

- Colby, KS, USA

When I purchased car 12/3/19 rear passenger side seat belt did not retract so child couldn't occupy seat, this was fixed immediately. Then 8 months later the right side passenger seat belt broke and wouldn't retract and now front drivers seat won't retract and the Dodge dealership says that it would cost $600 to fix and I said no its a safety issue and should be covered and vehicle was at 92000 miles ?? so as of now it is still not repaired and I contacted Dodge corporate office and they still won't repair ridiculous I told them last Dodge I will purchase, this is my 4th Dodge sadly probably my last

- Stony Point, NY, USA

Upon parking and removing the seatbelt, I noticed it would not retract. Upon further visual inspection, there is a crack on both sides of the part that holds the strap. Dealership states this is not covered under warranty. However, this seems like a huge safety concern if the part is faulty and there had been an accident. Please see picture.

- Santee, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated that the seat belts would not properly retract. The contact indicated that the failure was due to the B pillar plastic belt holder/post had cracking. The failure was present on both the driver and passenger side seats on the front and 3rd row. The cause of the crack was not determined. The local dealer chapman Dodge/Chrysler(3800 N. 89th St. Scottsdale AZ) was notified. The manufacturer was not notified. The failure mileage was 70,000.

- Scottsdale, AZ, USA

Airbag light and service airbag system warning constantly on. Airbag system deactivated. Very dsngerous if collison were to hsporn. Told my VIN is not included in recall P67, which is the issue I am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall P67.

- Newark, DE, USA

The shoulder guide that guides the seatbelt on its track found cracked on the driver side, and starting to crack on the passenger side while the vehicle was stationary. Noticed when the seatbelt would not retract all the way properly. Found upon investigation of the seatbelt system.

- Richlands, NC, USA