This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For weeks my 2013 Durango SXT won't lock when pressing the key fob and sometimes when I unlock the car, the horn goes off several times, as if I'm locking the car. I've replaced the battery in the fob, so not sure why it's not working properly. My liftgate lock stopped working for a month and recently started working. My check engine light is on and the car randomly has a delay in starting. I'm reading that it could be a fuel pump relay and the 2013 Durango has a recall for it, but my VIN isn't included in the recall even though it had a tipm recall that was repaired, which is closely associated with the fuel pump relay recall.
For the past 2 weeks my Durango has been shutting off while driving latest incident 60mph on the highway. The vehicle has restarted each time so far. I looked up a recall 15V115000, 14V-530. These both state they are not for my vehicle by VIN, however by year it is.
My vehicle will shut off while driving, sometimes it will start right bavk up and sometimes it won't. when it doesn't turn on again, I have tu oull to the side of the road which makes it difficult sometimes because the steering wheel gets hard. I took it to my mechanic and his compiter will show nothing is wrong with the vehicle.
This car will completely lose power randomly. It will will shut off and turn bck on all by itself or if it shuts off I can barely touch the key fob and it will turn bck on without even turning the key!! sometimes I have to put it in neutral and turn it off and back on. This vehicle is very dangerous, unpredictable, unreliable. Have taken it to few mechanics who won't even work on it cuz they can not pin point the problem. I hve taken it to dealership and they could not find anything except for a code for sirius radio subscription, really ! they even kept it over nite and it wouldn't act up for them. Please figure this out... clearly this vehicle has issues if more than one complaint is being reported. I feel like I hve a ghost car. Please figure this out. It is dangerous when my car does this on freeway. Does it going 10mph....I can be pulling into my driveway at home & put it in park and bah just turns off on it's own for me. Anytime at different speeds whenever it wants, it shuts off and comes back on all on its own. Please figure this out. This car is not worth the amount of lives that can be lost...
My vehicle stalls while driving in traffic on a city street. However, the vehicle starts right back while it's coming to a slow roll. I try to crank it will rolling to prevent an accident. I have had the vehicles battery, alternator, starter, and fuel system checked. The ignition switch was replaced in the vehicle because the vehicle push start button gets stuck and a new keypad was programmed for the vehicle. The vehicle stalls while in motion at any giving moment.
- Memphis, TN, USA
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My vehicle completely shuts down while I'm driving. I replaced 2 fuel relays already. Took it again to get looked at and the dealership didnt have an answer for me. It's a safety issue. It's been going on for 2 years.
Forward collision warning (fcw) off light going on causing transmission to down shift gears while driving; causing you to have to come completely turn off the vehicle to stop the issue from happening. It appears a faulty sensor is tripping the transmission/electrical issue.
I have a 2013 Dodge Durango. I purchased this vehicle in October 2018, and soon after I started experiencing the problem. On may occasions while driving the vehicle randomly turns off, all electrical inside the vehicle goes blank, power steering goes out as well. It has happened while stopped, pulling off from a stop light, on side streets, and on highways. There doesn't seem to be a specific time this happens. I have taken the vehicle into the auto shop, and to the dealership. Both have said without a code or being able to replicate the issue they can't do anything. The issue happens randomly, so I don't see how it can be replicated so easily. This is very dangerous, and could be deadly. I have a 9 week old baby that I can't have in the vehicle, because I fear for her safety.
Dodge Durango 2013- 78,000 miles: On multiple occasions while driving our 2013 Durango it just shuts off. All inside electrical devices go blanks and we lose power steering. We have documented dates of when this has occurred and it can be 5 minutes into the drive or 45 minutes on a busy highway. We have had it the garage multiple times and they continue to tell us without a code they can not diagnose any issues. This has been happening since June 2018. We reported this issue to Dodge. They suggested we go to the garage for a diagnosis. We tried again on 12/26/18 to get a diagnosis and they again could not find anything wrong with the vehicle without a code. As my husband proceeded to drive away from the garage, it shut off again. He went back into the garage and they said they couldn't find any codes. So we continue to pay for garage visits with no answers. We are now afraid to drive our only vehicle because it shuts off completely while driving. It is completely dangerous to be driving down a busy highway and you lose your power steering or if you are pulling out of an establishment and lose power in front of other cars. We paid a lot of money for this car and have taken care of it with regular oil changes and garage visits. This seems like a major safety issue and Dodge should be concerned that someone may be hurt or killed.
My vehicle shut off for the first time as I was driving at about 25 mph with my steering wheel and break pedal locking. I was able to put the vehicle on P and then start it with no problem. No engine light appeared at any moment. The same thing happened a second time as I was going approximately 35 mph with my steering wheel and break pedal locking. Same thing - I was able to start the vehicle with no problem, no engine light turning on. My vehicle shut off again for the third time as I was making a left at an intersection with my steering wheel and break pedal locking. I put the vehicle in P and started it with no problem, and no engine light turning on.
Vehicle kept shutting off, took it to dealer they said it was the tipm and it would be a $1401 charge to take care of it. I googled 2013 Dodge Durango and there's been recalls with it and lawsuits but they will not acknowledge it. So I have to pay $1400 for a defective part that is known for this vehicle so my family can be in a safe vehicle.
While the car is in motion on a city street it will engage into low mode all by itself, causing the car to jerk and drive very slowly. The traction light also comes on. I am unable disengage the low mode. I have tried putting the vehicle in neutral to disengage however most of the time it doesn't work. The car will at some point usually after about 10-20 mins of trying to put the car in neutral and switching the auto AWD/low knob back and forth resume regular driving mode at some point. This has been happening every since I bought the car 2 years (7/2016) ago sporadically. The dealers have been unable to fix it because it doesn't throw any kind of error code and they are saying they have to see the car actually do it. This is a safety hazard because while driving the car engages in a low mode by itself causing the car to jerk and drive slower all of a sudden and could potentially cause an accident. The part of the system causing the issue is unknown.
While driving on no more than 65 mph the engine has shut down for no reason, and with no warning. This has happened 4 times, and all 4 times the power steering and brakes don't work. Once the car has stopped and gear placed into park I have been able to turn the ignition and the car restarts. All four times the engine is the only thing that turns off, the radio continues to play.
I've been having issues with my vehicle stalling at random times where I'm stuck stranded for about 2 to 5 minutes before the vehicle will start again within the last year. I've had multiple cases open with Chrysler and the local dealership in hampon Virginia. My current case number with Chrysler is 34055781. I'm now getting the run around and Chrysler seems unwilling to help me. This vehicle is unsafe and unreliable and I fear my family or myself will end up in an accident due to the lack of steering when it shuts off without warning. I've look on the internet and it's littered with this very issue that Chrysler will not acknowledge as a issue. I don't know where else to turn and I hope that someone can provide me some guidance and let me know what options if any I have to either get out of this vehicle through Chrysler or make them fix the issue permanently. It stalls at random, sitting at a red light, driving down the highway at any given speed. Chrysler claims that they've replaced alternators, fuel pump relay and tipm, but it's still doing it and it started out of nowhere. I've reported this issue about 6 times to pomoco Chrysler Dodge Jeep Ram of hampton and 4 times now to Chrysler.
Just bought vehicle not too long ago have had 3 issues with the car not starting. I push the push button and you hear it trying to turn over but it won't. one time it stalled in middle of road when driving got it towed to dealer ship they replaced a fuse started working again. Now it's happened twice in last week where it won't start I see several other complaints from other owners with same issue something with the tpim. I checked to see if there was a recall for this on my vehicle and none came up. I feel very unsafe now in my vehicle especially when I have my children in it.
Takata recall. Recall for the alternator. I was driving on a very busy high way 77south speed limit 65 mph with my family N the vehicle when my vehicle suddenly started slowing down and I was unable to steer. My car had completely shut off nothing electrical worked. It put my family and I in a very dangerous situation with out any warning. And now I had to buy a brand new battery
Vehicle stationary, intermittently not starting when push button has been pressed, we can hear starter attempting to engage but will not start. Sometimes the starter continuously runs for about 10 seconds attempting to start the car and the only way to stop the starter, is you have to leave the vehicle and lock the car w/key fob. Has done this intermittently since July of 2017. The vehicle has had the fuel pump relay replaced due recall on 09/2015. The intermittent non starting issue has occurred a total of 12+ times. On two of the occurances the problems have been video taped. Had the vehicle to the dealership two different times and both times they state that they could not get the vehicle to duplicate the problem nor were there any codes in the system, therefore, they could not resolve the matter. When we tried to show them the videos they advised that they had no interest in viewing them. They also advised several times that without a duplication of the issue, that they could do nothing to resolve the issue. Dealership continues to maintain that we are the only ones that they know of that is having this particular issue.
NHTSA recall number 17V-435 summary the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering. Recall status recall incomplete. Remedy not yet available remedy the alternator part number must be inspected on all involved vehicles. Vehicles found with the suspect alternator will have it replaced with a new alternator containing improved diodes on all affected vehicles. Safety risk descrpition failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. Manufacturer recall number T36
2013 Dodge Durango problem. The alternator diades on vehicle may experience a radip failure. The consumer stated the alternator failed and needed to be replaced. The consumer stated the vehicle was not included in the P60/ 14V-634 recall. Updated 09/26/2017
My wife along with our 4 children were driving down the expressway when our Dodge Durango lost all power. All the indicator lights started flashing on the instrument panel. If not for my wife being a safe driver god knows what could've become of my family. Car won't turn on says there is no key present. Wipers come on and off, ac blows hot air, doors won't unlock, radio turns on and off. It's very upsetting when you think you're buying a quality vehicle only to have it turn out like it did. My wife has expressed that she no longer wants to drive the vehicle as she is scared something like this might happen again.
A D V E R T I S E M E N T S
- Summerville, SC, USA