This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge customer advocate group, who are not open on Sundays. The passenger in the front passenger seat was struck in the back of the head when the rest deployed, Causing headache, discomfort, and some nausea.
The recall that was done on 1/4/21 for a fuel pump relay on this vehicle has not been properly working since it was installed. Have had problems with a no start would just crank and it might start on the 3 or 4 try took to the dealers and even towed there once. Kept telling them that this problem started after this recall of the fuel pump relay. Gas mileage also went down. When taken in and even towed to dealership there was no codes for anything except battery was dead from the cranking trying to start the motor. after they got the battery charged it didn't do it for them so no codes for them to see. It would do it sometimes and then wouldn't do it. If you was out and about you might get stranded. Called Detroit the Dodge makers and was told that they wasn't going to do anything about it since it was out of warranty you only have a 2 years warranty on a recall part. But when they keep saying it's all done right. What does a consumer have to do to get it fixed properly!
It is believed after Dealer inspection/investigation that there is a problem with 2 ignition modules. The reason we took it to the Dealer is because the vehicle randomly turns off - lights, engine, everything - while being operated causing significant risk to any occupants in the vehicle. The issue was replicated and recorded on a flight recorder installed by the Dealer - paid for by the owners. The vehicle was inspected multiple times over the course of almost a year to replicate, analyze and identify the issue. There were check engine lights that came on and we had those reviewed but no issue was identified. These occurred before the vehicle started randomly turning off.
Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.
- Norcross, GA, USA
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My vehicle had shut down on me numerous times while I was driving with my kids in the car and it hasn-??t been running for months now I-??m without a vehicle cause I had took it to the dealership to fix the problem and the problem was never fixed
The passenger headrest made a loud noise and shot the front piece of it out extremely fast. There was no warning messages or lights. It could hurt head and neck. I have had this vehicle since it was new. Never got a recall warning about exploding headrest from Dodge. It has not been inspected by manufacturer or insurance or others.
I have been trying to get a recall done on my car for months and I can't, fuel pump relay. Every time I call the dealership they say call back next week and nothing. I have called every dealership around and they say they get one part a week. I don't know who to go to. Am I supposed wait until I am broken down?
While engine running and vehicle in park the driver headrest activated with a loud bang striking driver in back of head. Aside from a sore neck and slight headache the driver was fine. However, if this was to happen driving down the road this would have been highly unsafe.
When driving the car just shuts down the steering wheel gets really hard and powers off the whole car, it happenes a couple of times but the worst one I was going 50miles in a busy street and this happened almost had a car accident, this is constantly happening everyday she is my daily driver and I drive scared all the time.
This engine (V6 pentastar 3.6) is tapping. It seems to be common problem among Chrysler Jeep and Dodge. Chrysler states that the engine lifts and rockers are culprit and repairs have been done on some Chrysler and Jeep models with this same engine but Dodge will not repair or compensate for the faulty parts on this engine by the maker. This is a flaw in the engine design and construction, this problem should be repaired by maker and not passed on to the consumer. Since this problem has started I noticed the car seems to stall and it's not as powerful as it once was. I took the car to a Dodge dealership that diagnosed the problem as the lifts and rockers in the engine specific to the left side.
I purchased a 2013 Dodge Durango from new smyrna beach Chrysler Dodge Jeep at the end of July 2018. The morning after we purchased it the car wasn't acting right and wouldn't start. After having my vehicle up there until the end of August they finally replace the fuel relay pump. I got a letter saying that there's a recall on the vehicle and the part that was put in was a part of the recall. My vehicle started acting funny and doing the same things that it did less than two years ago. It's been struggling to start and I have video of it from less than two years ago and now doing the same thing. I had my vehicle towed to the dealership and they told me that my battery was dead and they couldn't do anything until I replaced it. My battery was not dead when I left my house and this is what the recall does it drains the battery. I was almost in an accident less than two weeks ago when my car stalled while I was driving home with my four children in the car. The dealership made me purchase a new battery and are asking me to get an authorization from Chrysler to cover the charge and the part of I have to now pay for that too. I looked my car up and it's showing other recalls as well. I reached out to gibs law firm because they have a huge class action suit because of my same issue. My family is struggling and my husband is missing work because we don't have our vehicle.
The alternator on my vehicle was on recall since August of 2017. On November 2017 the car shut off but when I took it to a Dodge dealership they couldn't find anything wrong with it. I even took it back to the place where I bought it and they couldn't find anything wrong with it but it later starter working again. 2 weeks ago my car stopped working again and smoke started coming out from where the alternator is located. I took it to 2 different shops in town and they told me it was the alternator but then when I took it to the Dodge dealership that's when they told me that the alternator was on a recall out that the PCM needed to be replaced. They now want me to pay for this damage that was caused by a defective part. They are saying that it is not under warranty but how can they only be responsible for the defective part and not the damage that it was caused by it?
I have to tilt my key fobs up in order to crank car it cuts off on me while I am driving and hit a bump I am told that technician switch needs to be changed
I was driving through an almost empty parking lot (maybe 8-10 mph) when my drivers side headrest exploded open. It threw my head forward and scared the ever living out of me.
In September 2019 after my check engine light came on and the vehicle was idling erratically, I took my 2013 Dodge Durango into a repair shop where I was told a fuel injector needed to be replaced. At the time I asked if they all needed to be replaced and was told not necessarily that they could last for several years before needing to be replaced. In December 2019, after experiencing some of the same symptoms I took my Durango back to the repair shop and was told one more fuel injector needed to be replaced and, this time the shop recommended that I replace the other five (5) injectors. I agreed to have them replace all five since it appeared that all of them may malfunction over the next several months. The day after I had the five replaced, my check engine light came on again. I took it back to the repair shop again where they told me it that the check engine light was not replaced to the fuel injectors and was most likely some other minor issue. A friend of my who also had a 2013 Dodge Durango had the same issue and was reimbursed for the repair.
Stalls out in the middle of the road while driving turn it back on sometimes it comes on sometimes you have to keep trying to get it to start! also stalls out on the freeway while driving
While in motion (drive) on a city street and expressway the vehicle has shut off on me four different times on 11/24/2019 one week after becoming the new owner. The vehicle also stalled when turning the key fob to start the vehicle numerous times after shutting off. The key fob which turns the vehicle on and off at the slightest touch has abruptly turned the vehicle off while the car is in drive.
A D V E R T I S E M E N T S
- Tampa, FL, USA