This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As of 7/28/2017, while driving on the highway the alternator went out causing the computer system to also go out and the car stall having no power. The vehicle had to be tow to the repair shop.
Alternator caught on fire, impacting my battery and after getting this fixed I am still having problems with the vehicle failing after I just got it out of the service center. The first time the alternator caught on fire it was in idle, stationary. The second altercation after picking it up from the dealership it had interior/exterior lights going on and off along with my windshield wipers operating while off. I have had a number of problems since purchasing this vehicle and believe I was sold a lemon. I would like to get this addressed asap! thanks much.
Vehicle stalls and then power goes off while being driven on occasion. Vehicle will not start on first try. Multiple tries are necessary before vehicle starts. This has been going on for some time. Date on "when did this happen" is approximate as it happens on multiple occasions.
I hear a very loud knocking noise when I accelerate, I thought it was coming from the front window which I had replaced and it continues to make the loud noise when you reach like 50 mph and sometimes even less.
Navigational suddenly stopped working. Radio works. I was told by dealership I need to buy a whole new radio system. Then the gentleman said, " that is so funny because two other customers one with a Jeep and one with a Dodge challenger complained about the same thing". please investigate. I have been through the visor fire that the dealership refused to handle, jarrett Ford did all repairs and fca paid them. This is definitely an issue. Thank you.
- Lake Wales, FL, USA
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1. owned car since Jan 2013. Leather started cracking immediately. Took into dealership and they said I had to get fixed. Went back to shop for something else and mentioned the cracking again and was told I could have gotten fixed but my coverage had expired. The cracking is really bad on the armrest in car. Have been over to dealership and called regarding the recall I have. It is always on backorder and someone will call when in. I have not received a call and I see this is a serious recall. Is this really important to the dealership that these recalls gets repaired. I would like to get this repaired immediately as well as my cracking leather which has been overlooked.
I am the first and only owner of a Dodge Durango 2013: On Dec 25th I was left stranded with my car, windows open and unable to move it anywhere. It literally died and had to leave it along the roadside since I was with my 4 small children. I was driving, and the car started with a weird noise, then smoke started coming out, the all the ligths on the dashboard started to flash, the temperature was always informed as normal, then the windshield wippers started to work on its own and then the car literally died. There was no possibility of ignition nor nothing. The car had to be towed away by a special truck since it had to pick up the car and place it on the truck, since there was no possibility to have ignition. The most strange thing is that on December 12, the car was out of the doge workshop for the 40,000 km revision with no problem. So far I have been informed that the central computer of the car died, the battery was burned and the alternator died............ all this information is provided by the garage where my car is at. Is this a problem that I have to pay for or is it a problem that the company will pay for everything? please advice me on how to proceed
The recall issued to me back in April has not been resolved. The dealership claims that the part has been ordered, but I am still waiting for their call for service. The recall R09 has not been corrected. I would like to have resolution to this as soon as possible. If there is a safety risk involved, it should be a priority to fix.
Radio has blanked out on numerous occasions. The first time it was serviced was 2 weeks after the truck was purchased, the truck has had this issue intermittently since purchase.
This vehicle was purchased new in November of 2013. Since that time we have received 4 recall notices on the vehicle. Two notices for P14/NHTSA 14V-154 (brake booster). One for P36/NHTSA 14V-391 (sun visor wiring). One for R09/NHTSA 14V-115 (fuel pump relay). We have called the selling dealer regarding the brake booster and the sun visor and still have not received any type of notification of parts received to repair. Yesterday, we received the recall regarding the internal fuel pump relay, with verbiage that Fiat Chrysler automobiles (fca) does not currently have the part available to perform a "permanent remedy." Two of them are said to possibly cause a fire and the other a possible crash. For Chrysler group llc/fca us llc to be able to go this long with out repairing these defects is simply not acceptable.
A D V E R T I S E M E N T S
- Terell, TX, USA