This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. After driving and stopping the vehicle, the contact observed smoke coming from the hood on the front passenger side. The contact opened the hood and noticed that the engine compartment was engulfed in flames that reached approximately twenty feet high. The fire department was called to the scene and extinguished the flames. Fire report number: [xxx] was filed. The vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 93,000. Consumer stated I stopped the vehicle in front of my home on hampden St, and noticed a puff of smoke from the front passenger side hood. I then shut car off and proceeding to exit the vehicle and open the hood. When I did that, large flames shot out from the passenger side front end. I immediately called 911. Contact stated 2 weeks before, oil change was the only service done to the vehicle. Vehicle was towed by tally's tow company and deemed a total loss. The car is currently being held at insurance auto auction. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
Engine made ticking noise when running on every surface. Problem diagnosed as rocker failure. The consumer stated both right side cam shafts and all rocker arms were replaced. The consumer requested to be reimbursed the cost of repairs under the extended warranty.
My vehicle is running properly after wrong recall was put in on August 1 2019 which was the PCM and on August 2 2019 they put in the accurate recall an alternator that went out while driving started smoking on Aug 27 2019 went back on Aug 23 when battery light came on service advisor said it wasn't battery or alternator but PCM one service manager saw error and ended up calling corporate to get fixed got truck back on Aug 30 to have an hour later service engine light come on had to bring truck back on Aug 31 to find out its the catalyst messed up and also customer information has been changed to a new owner not me my vehicle isn't running good at all I truly need help please
Im here in Alabama from ga, car system lights up like a christmas tree completely shutdown in the middle of a busy intersection while driving trying to make a left turn on government blvd in mobile, al.
Vehicle is having issues starting while parked. I have seen that 2012 - 2013 Dodge Durango's do have a active recall from chrylser on certain models for the tipm. The issues stems from the cars inability to start due to the tipm not providing fuel when attempting to start. The starter is attempting to start the vehicle but it does not fully turn over. M.carcomplaints.com/news/2015/Chrysler-Dodge-Jeep-tipm-lawsuit.shtml this issue started mid March 2019 and has persistently gotten worse with sometimes now failing to properly start.
I had the recall done in 2015 for the fuel pump relay. I was driving my vehicle when it died and now I am being told the fuel pump relay is out and needs to be replaced. I spoke with the 800 number for Dodge who refused to cover the replacement because I had it done already. This is something that shuts the vehicle down even if you are driving. I was driving my vehicle and it shut down as soon I came into my neighborhood. It had to be towed.
Every 3 or 5 days, after starting the engine, it completely stops. All power is lost. In order for the engine to start again, I have to depress the ignition button and open up the driver side door! it seems like this is an electrical problem. I'm afraid the engine might stall while I'm driving the vehicle. Has there been a recall to address this problem? I bought the vehicle exactly one year again and this problem began exactly one month after I purchased it. June, 2018.
The contact owns a 2013 Dodge Durango. While stopped at a traffic light, the vehicle stalled without warning. The failure also occurred while driving between 10-50 mph. On several occasions, multiple attempts were made to restart the vehicle. On one occasion, the vehicle restarted independently. The vehicle was taken to executive Jeep (located at 900 universal dr N, North haven, ct 06473, (203) 239-5213) to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
Camshaft and lifters on Chrysler 5.7L hemi engines need replacement. I have a 2013 Dodge Durango with the 5.7L hemi engine. I have the oil changed regularly at 4000 miles. With 91,000 miles on the engine, the engine reported a miss fire on cylinder 5. had the vehicle checked at the local Dodge dealership, and they stated that the problem is with the cam and lifters. This sounds like a very common problem with these engines. The Dodge mechanic told me he was working on three other 5.7L hemi engines that have the same problem. If you look on line, this is a major issue with other owners of vehicles that have the 5.7L engine.
While driving my car is continuously shutting off. I lose power steering and need to put the vehicle in park and restart it. The first time I was coasting at 45 mph the car display controls when off and turned back on. The second time I was turning into a parking stall and the car died mid park at which point I had to manually restart. The most recent time I was driving my kids to school and the car died while going 35 I had to pull over to the shoulder (with no power steering) and restart the engine. The music and headlights remained on while the engine was off. The car starts right up without hesitation and the local Dodge delearship is not finding a code to properly detect the problem their best guess is to replace the tipm in hopes it will fix the problem. I need a safe reliable car and not one that is as risk of dying mid drive and causing an accident hurting my family or others.
I was driving in some pretty hard rain going about 60mph. I slowed the car down to about 40 and when attempting to accelerate again the car would not accelerate. The vehicle then seemed to stall and lose both breaks and steering. I was on a hill so it was very scary. I was able to pump the emergency break and get the vehicle to stop. Something is wrong with this vehicle causing it to not accelerate, then lose power and breaks. I was reading an issue with the alternator may be the case but I am not sure how that would cause loss of breaks. Also my dealership states they already fixed the alternator recall on this vehicle.
My Durango suddenly lost all power twice while driving between 35-55 mph. Once heading to a stop sign and once on the far left side of highway. I have had to quickly pull over to the side of the road, I attempted numerous times to restart it. Prior to that, often times you would turn the key and the dash lights would come on and the car would do nothing...not even turn over. After a few attempts, it would start. I need to get this fixed. I have 116K miles and this has happened two me twice in the last three weeks.
I have a 2013 Dodge Durango. I purchased this vehicle in October 2018, and soon after I started experiencing the problem. On may occasions while driving the vehicle randomly turns off, all electrical inside the vehicle goes blank, power steering goes out as well. It has happened while stopped, pulling off from a stop light, on side streets, and on highways. There doesn't seem to be a specific time this happens. I have taken the vehicle into the auto shop, and to the dealership. Both have said without a code or being able to replicate the issue they can't do anything. The issue happens randomly, so I don't see how it can be replicated so easily. This is very dangerous, and could be deadly. I have a 9 week old baby that I can't have in the vehicle, because I fear for her safety.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle shut down while driving on the highway. The vehicle was towed to tate Dodge Chrysler Jeep Ram (7429 ritchie hwy, glen burnie, md 21061) where they stated that the extended warranty was expired. The vehicle had been at a the dealer for a month. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.
We own a 2013 Dodge Durango with 175,000 mile on it and has been a great vehicle up until it started losing power while driving. After having several mechanics trouble shoot the issue we found out the the engine was actually misfiring and because of a bad lifter. After our mechanic contacted our local dealership to find out that the lifter for the 5.7 hemi engine is on backorder with no eta of when it will be in and being told that this is a very common issue. This tells me that there needs to be more investigated here, after doing some research it looks like this is a known issue with Dodge 5.7 hemi engine not just in the Durango but in all of their vehicles and that other people have reported this issue but nothing has been done about this. This issue could have lead to a much bigger safety issue if the engine stalling would have happened and cause harm or death of my husband while driving this vehicle. Right now we are just fighting to recoup our costs for the repairs on a vehicle that we are still paying for.
Dodge Durango 2013- 78,000 miles: On multiple occasions while driving our 2013 Durango it just shuts off. All inside electrical devices go blanks and we lose power steering. We have documented dates of when this has occurred and it can be 5 minutes into the drive or 45 minutes on a busy highway. We have had it the garage multiple times and they continue to tell us without a code they can not diagnose any issues. This has been happening since June 2018. We reported this issue to Dodge. They suggested we go to the garage for a diagnosis. We tried again on 12/26/18 to get a diagnosis and they again could not find anything wrong with the vehicle without a code. As my husband proceeded to drive away from the garage, it shut off again. He went back into the garage and they said they couldn't find any codes. So we continue to pay for garage visits with no answers. We are now afraid to drive our only vehicle because it shuts off completely while driving. It is completely dangerous to be driving down a busy highway and you lose your power steering or if you are pulling out of an establishment and lose power in front of other cars. We paid a lot of money for this car and have taken care of it with regular oil changes and garage visits. This seems like a major safety issue and Dodge should be concerned that someone may be hurt or killed.
Sometimes in trying to start, turning the key results in no response whatever from the engine. A second or third attempt is necessary. Have also had several problems with stalling while driving. Recently I was driving at 30 mph and a total loss of power happened, I coasted it trying to turn into a parking lot then the engine came back to life and I was able to drive home. We have had a similar problem 2 years ago, except it was just non-starting intermittenly. Had it towed several times. After they tried replacing the tipm (and this had already been replaced in a recall) they found it was a faulty fuel pump. Now more problems.
A D V E R T I S E M E N T S
- Gloucester, MA, USA