This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalls out. Noticed there were recalls for alternator but doesnt come up on your website. Do recalls expire. Wife was driving on residential street when car stalled. She was able to get it started. Happened twice in last month
I have 2013 Dodge Durango SXT and I bout it from mike alberts dealership in cincinnati, Ohio. A little over a year I bought it, it started having issues with the truck cutting off when I hit bumps. The headlights keep going out, I have to replace the the bulbs and then finally replaced the harness that house the bulbs because the original one was fried. Over time the ones that I bout are beginning to burn as well causing the bulbs to go out. When I take the truck back to the dealership, they say they have can't figure out what the issue is when it comes to the truck cutting off. It's a safety hazard for my family driving that truck and I'm sure it wouldn't look nice on Y'all end if I was to get into an accident with this vehicle if it stalls on me.
I have a 2013 Dodge Durango, took it to the dealership and they told me I have an electric problem.. for this truck to only be 6 years old and fully loaded im not understanding why its a problem so big... the lights went out without any warnings.
I was driving and the vehicle completely shut off without warning. There are no lights on, on the dash and it is not giving off any codes. The vehicle has shut off three times now. The first time in January, I had just got off of the highway and began to travel again. The truck turned off when I got up to around 25-30 miles per hour. The second time in March, I had stopped and started to travel again and was going about 25 miles per hour coming up an underpass.and the third time was yesterday. I was driving up a city street going about 40 miles per hour and the truck shut off. There was no one on the side of me. It felt like there was no power steering. I was able to wrestle the steering wheel to move to the side of the road. The truck coasted and stopped. I could not press the brake!!!! each time the vehicle shut off was when I was coming off of a stop and bringing the vehicle back up to speed, except yesterday it shut off once I was up to about 40 miles per hour. The vehicle shut off, I was unable to steer the truck as if it had no power steering and I could not press the brakes. I was able to wrestle the truck over and restart it. This is a serious issue. I reported it to Dodge today and they said there are no open recalls on this issue and to take it back to the dealer. However, I searched online and there are numerous similar complaints. Something needs to be done before someone dies.
While driving my car is continuously shutting off. I lose power steering and need to put the vehicle in park and restart it. The first time I was coasting at 45 mph the car display controls when off and turned back on. The second time I was turning into a parking stall and the car died mid park at which point I had to manually restart. The most recent time I was driving my kids to school and the car died while going 35 I had to pull over to the shoulder (with no power steering) and restart the engine. The music and headlights remained on while the engine was off. The car starts right up without hesitation and the local Dodge delearship is not finding a code to properly detect the problem their best guess is to replace the tipm in hopes it will fix the problem. I need a safe reliable car and not one that is as risk of dying mid drive and causing an accident hurting my family or others.
- Murrieta, CA, USA
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My Durango suddenly lost all power twice while driving between 35-55 mph. Once heading to a stop sign and once on the far left side of highway. I have had to quickly pull over to the side of the road, I attempted numerous times to restart it. Prior to that, often times you would turn the key and the dash lights would come on and the car would do nothing...not even turn over. After a few attempts, it would start. I need to get this fixed. I have 116K miles and this has happened two me twice in the last three weeks.
I have a 2013 Dodge Durango. I purchased this vehicle in October 2018, and soon after I started experiencing the problem. On may occasions while driving the vehicle randomly turns off, all electrical inside the vehicle goes blank, power steering goes out as well. It has happened while stopped, pulling off from a stop light, on side streets, and on highways. There doesn't seem to be a specific time this happens. I have taken the vehicle into the auto shop, and to the dealership. Both have said without a code or being able to replicate the issue they can't do anything. The issue happens randomly, so I don't see how it can be replicated so easily. This is very dangerous, and could be deadly. I have a 9 week old baby that I can't have in the vehicle, because I fear for her safety.
Drove vehicle 10 miles to location. Parked vehicle, turned it off. Returned to vehicle 2 hours later. Entered vehicle, put foot on the brake, pushed the start button. Vehicle started as usual and then immediately stalled. I tried several times, with the same results. After waiting a few minutes, I tried again, and the vehicle started normally, and continued to run. This has happened to me approximately 6 times over the last 3 years. The key fob has a fresh battery, so that is not the problem. The problem usually happens when the vehicle has been driven and turned off. Never from a cold start. Driving distance doesn't make a difference either. First time it was less than 1/4 mile from home, next couple of times it was 10 miles from home. No real pattern, other than its a second start of the vehicle. When starting, all the vehicles normal start-up information is displayed, the radio works, headlights are on, etc. The display does not show that there is a problem with the vehicle. All seems normal except for the start and immediate shutdown.
Car shuts off while driving. New alternator, new starter, new battery and the problem still occurs. Car shuts off completely, wheel tightens up. This is not when the car is idle, it's when the car is moving. Dangerous and deadly.
Dodge Durango 2013- 78,000 miles: On multiple occasions while driving our 2013 Durango it just shuts off. All inside electrical devices go blanks and we lose power steering. We have documented dates of when this has occurred and it can be 5 minutes into the drive or 45 minutes on a busy highway. We have had it the garage multiple times and they continue to tell us without a code they can not diagnose any issues. This has been happening since June 2018. We reported this issue to Dodge. They suggested we go to the garage for a diagnosis. We tried again on 12/26/18 to get a diagnosis and they again could not find anything wrong with the vehicle without a code. As my husband proceeded to drive away from the garage, it shut off again. He went back into the garage and they said they couldn't find any codes. So we continue to pay for garage visits with no answers. We are now afraid to drive our only vehicle because it shuts off completely while driving. It is completely dangerous to be driving down a busy highway and you lose your power steering or if you are pulling out of an establishment and lose power in front of other cars. We paid a lot of money for this car and have taken care of it with regular oil changes and garage visits. This seems like a major safety issue and Dodge should be concerned that someone may be hurt or killed.
In November 17, 2016 a recall campaign 15V-115 was issued. My Durango was serviced by dealer due to this recall. Recently I took the vehicle to the triangle dealers in puerto rico, with the same issue. They wanted to change the fuel pump, because this was the diagnostic of the mechanic. I did not agreed with the diagnostic because I had already verified that when I moved the cables of the relay they installed, the vehicle turned on again. I picked up my Durango at the dealer on the December 24, 2018. Now the Durango has the same problem, it actually stalled will driving almost causing me to have an accident on the 25th. My complain is the the relay installed in these vehicles are not the solution. I've research other vehicles owner who have had the same problem occurring over time again, as I am right now.
Around January of 2018 my 2013 Durango R/T 4WD low light starting blinking while driving on the highway, pulled over to try and get it to turn off by placing in neutral and turing off. This fixed it and began to drive again on the highway and the light turned back on, no check engine light ever came on. Took the truck to one of the local Dodge dealerships and they stated that the vehicle was in working condition and meeting manufacture specification. Then again in August 2018, my transfer case started to make a ticking noise and would engage into low by itself when taking turns and no dash light warning. This time I took it to a local driveline shop and they identified that the transfer case needed to be rebuilt and that it burnt out the transfer case motor. The transfer case would not engage in 4WD low by using the switch but would engage on its own. Still, no check engine light or notification that the transfer case motor was in operational. Additionally, when I took the truck in for the 4WD low issue, I had them look at the RPM gauge and radio. The RPM gauge would just bounce and hesitate when accelerating and the radio would just change stations by itself. After inspection by the local Dodge dealership, they stated that they see the issue with the RPM gauge and radio, but since the vehicle is meeting all manufacture specification they are unable to do anything.
Sometimes in trying to start, turning the key results in no response whatever from the engine. A second or third attempt is necessary. Have also had several problems with stalling while driving. Recently I was driving at 30 mph and a total loss of power happened, I coasted it trying to turn into a parking lot then the engine came back to life and I was able to drive home. We have had a similar problem 2 years ago, except it was just non-starting intermittenly. Had it towed several times. After they tried replacing the tipm (and this had already been replaced in a recall) they found it was a faulty fuel pump. Now more problems.
T36 recall. Driving down a busy street, battery light illuminated for a second, wipers stopped working, car immediately shut off. Key stuck in ignition. Went to try and have care jump started, did not work. Felt cables from battery and alternator both hot. Towed to dealership. Dealership diagnosed stating recall for alternator, PCM fried. Dealership is stating not related. Called fca group who stated dealer would have to call them. Dealer states not related, no outcome. Having vehicle towed away as dealer is quoting me $1100 for repairs to PCM. During fault, intersection was very busy main streets, infant in car seat cars 1 car was close to hitting vehicle. Very unsafe. Unable to put car in gear, had to have police behind car as hazards would not work. Power to vehicle not on.
The contact owns a 2013 Dodge Durango. While driving at a slow speed, the contact heard an abnormal popping sound coming from the engine and smoke billowed from under the hood. The contact opened the hood and noticed smoke coming from the alternator. The vehicle was towed to larry H. miller Dodge Ram tucson (located at 4220 E 22nd St, tucson, AZ 85711, (520) 395-9311) to be repaired. The vehicle was not included in NHTSA campaign number: 17V435000 (electrical system). The vehicle was currently being repaired. The manufacturer was contacted. The approximate failure mileage was 108,000.
My car started to stall. I had the battery replaced but it still stalled, ended up having it towed to a dick poe Dodge dealership the next day, 10/6/18...had to rent a car 10/8/18 because they still couldn't find it and apparently it was the fuel pump relay. This part was a recall in 2015 but they said since it's been past 2 years since it was replaced I had to pay this time. My complaint is why is it my responsibility to pay a recall replacement if it is still breaks even though I just bought the car last year. Highlight, my engine light came back on so now I have to take it back first thing in the morning.
A D V E R T I S E M E N T S
- Hayward, CA, USA