This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For weeks my 2013 Durango SXT won't lock when pressing the key fob and sometimes when I unlock the car, the horn goes off several times, as if I'm locking the car. I've replaced the battery in the fob, so not sure why it's not working properly. My liftgate lock stopped working for a month and recently started working. My check engine light is on and the car randomly has a delay in starting. I'm reading that it could be a fuel pump relay and the 2013 Durango has a recall for it, but my VIN isn't included in the recall even though it had a tipm recall that was repaired, which is closely associated with the fuel pump relay recall.
For the past 2 weeks my Durango has been shutting off while driving latest incident 60mph on the highway. The vehicle has restarted each time so far. I looked up a recall 15V115000, 14V-530. These both state they are not for my vehicle by VIN, however by year it is.
Prior a few years ago recall on fuel pump relay same problem again. Already filed report in system. Truck shut down at traffic light system failure. I was stopped at the light.
I had come to a complete stop at the traffic light on hhwy 138 on jonesboro road in union city, ga. On Oct. 4, 2019 vehicle electrical system shutdown in front of a busy intersection. This is the second occurrence last report filed in July 2019 in mobile, al. I had to direct traffic away from turn lane to keep from getting hit I was traveling alone that day until the police got there. Union city police dept was called to help push me out the street to the nearest parking lot.
The vehicle has shut off while driving a few times. Had to start it back up. Once, it shut off then turned right back on. No lights on, warnings nothing.
- Arnold, MO, USA
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Wife drove vehicle with no issue, and after arriving home - with 3 children in the vehicle; while stationary (in park) & vehicle running (while kids finishing watching a video), she heard a 'terrible squeeling sound'; she sequentially closed sunroof, turned off A/C, and lowered sound level of stereo - sound persisted. She turned car off, then back on - smoke began to bellow out of the engine compartment. A fire extinguisher was discharged through grill area by a family member (who is a certified emt/fire fighter, if that matters), who did not want to open the hood. I arrived ~15 minutes later, and opened the hood and the alternator was clearly smoking, and the serpentine belt was discolored on the alternator pulley. Called auto service for tow. When wrecker arrived, I attempted to put car in neutral, but no actuation of the shifter would work - as no power; tow service had to use the bypass. Vehicle taken to dealership. I did some cursory research on this phenomenon, found an outstanding recall for this issue (T36); I called following day to make recall claim. Fca "special investigator" did an investigation on 9/10, I have not heard from them - and I have called no fewer than 4 times inquiring. Dealership service manager informed me late yesterday he received approval to perform work on the two (2) outstanding recalls on vehicle, but not covering damage due to the fire - at least that is what was relayed to me.
Fuel pump relay replaced to external position. Vehicle now will not start at times, starts and dies. Replaced both guel pumps a month ago and still problems. Relay is not switching on but tests ut is good.
The contact owns a 2013 Dodge Durango. The driver was concerned about her safety the contact was concerned that the alternator may have failed while driving at approximately 70 mph, without warning the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. Garber Chrysler Dodge Jeep Ram located at 5330 bay rd, saginaw, mi 48604, (989)399-8550, was contacted and an appointment was made to have the vehicle diagnosed but was still pending. The contact stated that the failure was experienced once before. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 119,880. Consumer stated the issue was a failed ignition switch. That should be investigated because it failed without warning.
Vehicle is stationary. Vehicle sometimes cranks but will not start. Happens periodically. Cannot hear fuel pump running before enabling start sequence. Must turn ignition off and wait a few minutes before attempting to restart. Usually starts on the second or third try.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle would not start. The failure worsened over the course of seven days and the battery under the passenger seat became extremely hot. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 95,000.
My vehicle stalls while driving in traffic on a city street. However, the vehicle starts right back while it's coming to a slow roll. I try to crank it will rolling to prevent an accident. I have had the vehicles battery, alternator, starter, and fuel system checked. The ignition switch was replaced in the vehicle because the vehicle push start button gets stuck and a new keypad was programmed for the vehicle. The vehicle stalls while in motion at any giving moment.
The battery and alternator are brand new, but the battery keeps getting empty either the alternator that mopar replace is bad, or the voltage regulator doesn't work.
Same as Feb 2015 recall. Fuel relay replaced June 2019. As of July 9 2019 back in shop for tipm issues and replacement. After 4 days and a 3hr diagnostic study it was determined that the timp would need to be replaced and possible other modules. Vehicle originally had starting problem. Once fuel relay was replaced that ended. Then vehicle started but all dash lighting and error messages started flashing stating fcw was off, showed hill ascent indicator, showed brake indicator neither were on, showed service engine indicator and others. Wipers would randomly swipe even though they were off. Warning bell would randomly ding as if the seat belt was not fastened. It was. Headlights would randomly flash and the doors would unlock (this problem has been happening for 3-4 yrs but service would say to check key fob battery or possible interference of something else. Did drive vehicle to work approx 4 miles and home the first day of problem. Next day vehicle went straight to dealership approx 8 miles away. Still there 4 days later. Not repaired. Apparently my VIN is not part of original recall and now I will have to pay a minimum of $1560 for repairs in addition to the $472 I spent on the fuel relay.
In reference to recall T36 on 2011-2014 Dodge Durango for alternator malfunction. My vehicle is at dealership for repairs and the total is $1296.19 and the Chrysler Corp does not want to paid for the repairs because my VIN is not under that recall but my vehicle is the same make and model of the recall. Eariler complaint on 7/8/19.
Im here in Alabama from ga, car system lights up like a christmas tree completely shutdown in the middle of a busy intersection while driving trying to make a left turn on government blvd in mobile, al.
Forward collision warning (fcw) off light going on causing transmission to down shift gears while driving; causing you to have to come completely turn off the vehicle to stop the issue from happening. It appears a faulty sensor is tripping the transmission/electrical issue.
Car stalls out. Noticed there were recalls for alternator but doesnt come up on your website. Do recalls expire. Wife was driving on residential street when car stalled. She was able to get it started. Happened twice in last month
I have 2013 Dodge Durango SXT and I bout it from mike alberts dealership in cincinnati, Ohio. A little over a year I bought it, it started having issues with the truck cutting off when I hit bumps. The headlights keep going out, I have to replace the the bulbs and then finally replaced the harness that house the bulbs because the original one was fried. Over time the ones that I bout are beginning to burn as well causing the bulbs to go out. When I take the truck back to the dealership, they say they have can't figure out what the issue is when it comes to the truck cutting off. It's a safety hazard for my family driving that truck and I'm sure it wouldn't look nice on Y'all end if I was to get into an accident with this vehicle if it stalls on me.
I have a 2013 Dodge Durango, took it to the dealership and they told me I have an electric problem.. for this truck to only be 6 years old and fully loaded im not understanding why its a problem so big... the lights went out without any warnings.
A D V E R T I S E M E N T S
- Summerville, SC, USA