My car broke down I took it to a Dodge dealership tel me a start went bad a fuel pump and condenser then I drive back from queens NY back to albany my car stalls on me like it did in queens now Dodge is telling it's a electric problem now plus fuel pump

- Albany, NY, USA

This vehicle has consistently given me problems with stalling. Year after year with this vehicle and I'm to the point to where I can barely drive it yet still have to pay payment after payment while fearing for mine and my children's safety in it. It's already had a recall fixed a few years back with something involving the fuel pump relay and that yet has to stop the stalling and the dealer can never tell me what the issue is... I can be driving 70 mph miles down the highway or 30 mph in residential and it just completely dies out on me and I lose control of power steering and all electrical goes out on dash. Sometimes I can just keep turning over ignition and it will pick right back up then other times I have to put in park and restart. I have at times, but not each time, associate the stall with hitting potholes or going over railroad tracks, bridges or anything that makes the vehicle feel a bump yet other times it does it for no reason whatsoever. I either need it to be fixed or given another vehicle of equal value. I've paid so much already and still owe 11 payments and can not afford to just purchase another vehicle. Would appreciate some help resulting in a solution to benefit me and my family's safety. The date below for 'when did it occur' is today's date as it done it today and has done so over the last 5/6 years I've had it..

- Martin, TN, USA

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle's check engine light illuminated. The contact contacted the dealership (rob lambdin's university Dodge located at 5455 S university dr, davie, fl 33328, phone number: 954-434-5995) who informed the contact that there were no available part for the recall repair. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that a representative would reach out, however, the contact had not received a call back. The approximate failure mileage was 112,000. VIN tool confirms remedy not yet available. (recall related incident)

- Davie, FL, USA

Ac condenser/ transmission fluid cooler failed at 49,000 miles causing transmission fluid to leak out on right upper side causing transmission to not shift during driving operation. Loosing control of acceleration in the highway. There was a strong down shift causing a stall on a main highway.

- Von Ormy, TX, USA

The contact owns a 2013 Dodge Durango. When the push start button was pressed, the engine would crank, but the vehicle failed to start. The failure occurred without warning. The contact discovered NHTSA campaign number: 19V813000 (electrical system). The contact spoke with Bonneville and son Chrysler Dodge Jeep Ram (625 hooksett rd, manchester, nh 03104, (603) 624-9280) and was informed that the parts were unavailable and did not know when they would arrive. The manufacturer was also notified and provided the same information. No further assistance was offered. The vehicle had not been repaired. The failure mileage was approximately 79,000. (recall related incident)

- Manchester, NH, USA

While in motion (drive) on a city street and expressway the vehicle has shut off on me four different times on 11/24/2019 one week after becoming the new owner. The vehicle also stalled when turning the key fob to start the vehicle numerous times after shutting off. The key fob which turns the vehicle on and off at the slightest touch has abruptly turned the vehicle off while the car is in drive.

- Bronx, NY, USA

The contact owned a 2013 Dodge Durango. While driving approximately 45 mph in the rain, the vehicle seemed to suddenly lose power and the rear of the vehicle began to skid on the road. The contact attempted to regain control of the vehicle, but was unsuccessful. The contact stated that the vehicle struck and went over a guardrail. The air bags did not deploy. After the crash, all the instrument panel indicators illuminated. A police report was filed. The vehicle was towed and deemed totaled. The driver injured her head, one passenger injured their head and nose, and the other rear passenger injured her neck. Medical attention was received. The dealer and manufacturer were not made aware of the failure. The cause of the failures was not determined. The approximate failure mileage was 150,901.

- Bowie, MD, USA

I was driving my 2013 Dodge Durango crew in a city street when suddenly, it turned off in the middle of the road and all the lights on the dashboard started flashing and I could not move the car at all. All the lights where on and I had no control over the car.

- Desert Hot Springs, CA, USA

Estaba manejando sobre la carretera Y de repente SE prendio el ventilador con un ruido muy fuerte las luces del tablero SE empesaron a prender Y apagar el velocimetro subia Y bajaba la auja prendieron todas las luces Y SE apago de repente el carro lo hace muchas veses Y mas cuando esta el clima un poco frio

- Plover, WI, USA

All light on cluster come on showing tire pressure system and blind spot system need service. I took car to dealer multiple times and they find no problems. When this problem occurs, all functions in vehicle stop working.

- Miami Gardens, FL, USA

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was repaired per an unknown recall regarding the alternator. The contact was informed that the ECM board was faulty due to the damage on the voltage regulator. The following day, while the contact's wife was pulling out of the parking lot, the vehicle's electrical system began to show signs of a low battery. Shortly after, the vehicle shut off due to a dead battery. The vehicle was towed to barbera autoland (located at 7810 roosevelt blvd, philadelphia, pa 19152, 215-309-8670) where it was diagnosed that the ECM board failed and needed to be replaced. The manufacturer was made aware of the issue and opened case number: 68047300. The manufacturer contacted the dealer who stated that the recall part was replaced and the ECM board was not included. The approximate failure mileage was 88,000.

- Philadelphia, PA, USA

For weeks my 2013 Durango SXT won't lock when pressing the key fob and sometimes when I unlock the car, the horn goes off several times, as if I'm locking the car. I've replaced the battery in the fob, so not sure why it's not working properly. My liftgate lock stopped working for a month and recently started working. My check engine light is on and the car randomly has a delay in starting. I'm reading that it could be a fuel pump relay and the 2013 Durango has a recall for it, but my VIN isn't included in the recall even though it had a tipm recall that was repaired, which is closely associated with the fuel pump relay recall.

- Summerville, SC, USA

For the past 2 weeks my Durango has been shutting off while driving latest incident 60mph on the highway. The vehicle has restarted each time so far. I looked up a recall 15V115000, 14V-530. These both state they are not for my vehicle by VIN, however by year it is.

- Junction City, KS, USA

Prior a few years ago recall on fuel pump relay same problem again. Already filed report in system. Truck shut down at traffic light system failure. I was stopped at the light.

- Fairburn, GA, USA

I had come to a complete stop at the traffic light on hhwy 138 on jonesboro road in union city, ga. On Oct. 4, 2019 vehicle electrical system shutdown in front of a busy intersection. This is the second occurrence last report filed in July 2019 in mobile, al. I had to direct traffic away from turn lane to keep from getting hit I was traveling alone that day until the police got there. Union city police dept was called to help push me out the street to the nearest parking lot.

- Fairbiurn, GA, USA

The vehicle has shut off while driving a few times. Had to start it back up. Once, it shut off then turned right back on. No lights on, warnings nothing.

- Arnold, MO, USA

Wife drove vehicle with no issue, and after arriving home - with 3 children in the vehicle; while stationary (in park) & vehicle running (while kids finishing watching a video), she heard a 'terrible squeeling sound'; she sequentially closed sunroof, turned off A/C, and lowered sound level of stereo - sound persisted. She turned car off, then back on - smoke began to bellow out of the engine compartment. A fire extinguisher was discharged through grill area by a family member (who is a certified emt/fire fighter, if that matters), who did not want to open the hood. I arrived ~15 minutes later, and opened the hood and the alternator was clearly smoking, and the serpentine belt was discolored on the alternator pulley. Called auto service for tow. When wrecker arrived, I attempted to put car in neutral, but no actuation of the shifter would work - as no power; tow service had to use the bypass. Vehicle taken to dealership. I did some cursory research on this phenomenon, found an outstanding recall for this issue (T36); I called following day to make recall claim. Fca "special investigator" did an investigation on 9/10, I have not heard from them - and I have called no fewer than 4 times inquiring. Dealership service manager informed me late yesterday he received approval to perform work on the two (2) outstanding recalls on vehicle, but not covering damage due to the fire - at least that is what was relayed to me.

- Bowling Green, OH, USA

Fuel pump relay replaced to external position. Vehicle now will not start at times, starts and dies. Replaced both guel pumps a month ago and still problems. Relay is not switching on but tests ut is good.

- Memphis, TN, USA

The contact owns a 2013 Dodge Durango. The driver was concerned about her safety the contact was concerned that the alternator may have failed while driving at approximately 70 mph, without warning the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. Garber Chrysler Dodge Jeep Ram located at 5330 bay rd, saginaw, mi 48604, (989)399-8550, was contacted and an appointment was made to have the vehicle diagnosed but was still pending. The contact stated that the failure was experienced once before. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 119,880. Consumer stated the issue was a failed ignition switch. That should be investigated because it failed without warning.

- Saginaw, MI, USA

Vehicle is stationary. Vehicle sometimes cranks but will not start. Happens periodically. Cannot hear fuel pump running before enabling start sequence. Must turn ignition off and wait a few minutes before attempting to restart. Usually starts on the second or third try.

- Choctaw, OK, USA