This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was included in NHTSA campaign number: 19V813000 (electrical system). The contact stated that on several occasions the vehicle stalled while driving. There was no warning lights illuminated. The vehicle coasted to the shoulder and was restarted. The contact stated that the failure had become progressively worse. The vehicle was taken to clear lake Chrysler Jeep Dodge Ram Fiat (15711 gulf freeway, webster, tx 77598, (281) 481-1000) where the fuel pump relay was replaced with a temporary fix while the dealer waited for the permanent fix. The final fix was still pending. The manufacturer was made aware of the failure. The failure mileage was 70,000. (recall related incident)
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Boyd Chrysler Jeep Dodge Ram of South hill (1123 E atlantic St, South hill, va 23970) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had experienced a failure but was able to drive the vehicle. VIN tool confirms parts not available. The consumer stated the vehicle is getting worse.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. An unknown dealer in long island New York was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate correctly with the accelerator pedal depressed. The failure occurred more frequently upon starting the vehicle. The approximate failure mileage 84,185. VIN tool confirms parts not available. (recall related incident)
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that the passenger's side air bag warning light illuminated intermittently. The contact then received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the repair was unavailable. Lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211) was contacted on several occasions and confirmed that parts were not yet available for recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
- San Antonio, TX, USA
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The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted kayser Chrysler center of sauk prairie (866 phillips blvd, sauk city, wi 53583; (608) 643-8581) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on occasions the vehicle failed to start. The contact stated that the vehicle would start on the second attempt. Additionally, the vehicle stalled on several occasions at low speeds causing the contact to turn off and restart the vehicle. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was at a stand still, when the vehicle failed to start. The contact stated no warning light was illuminated. The contact was able to start the vehicle later. The vehicle was taken mt home Chrysler Jeep Dodge (2800 american legion blvd, mountain home, id 83647, 208) 580-1000), where it was diagnosed with needing the timing cover to be replaced. The vehicle was taken larry H. miller Chrysler Jeep Dodge Ram boise located at 222 S auto dr, boise, id 83709, (208) 514-0835, where it was also diagnosed with needing the timing cover to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to larry H. miller Chrysler Jeep Dodge Ram boise for a second time to be made aware of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The dealer replaced the fuel pump relay. The vehicle was repaired but continued to experience the failure and was taken back to dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 104,000.
While driving in motion my vehicle stalled in the middle of a busy intersection, I then had to coast to a street near the road, turn the truck off and restart it. No check engine light was present. It then happened again near my home, this was no longer than a 3 minute time span from the first time it happened. Weve had this happen at random times through out the year. Weve had a fuel pump relay replaced in January of 2020 which is 7 months ago and the same issue is occuring again.
The contact owns a 2013 Dodge Durango. The contact stated while at a stop light the vehicle stalled and was restarted. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 19V813000 (electric system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called courtesy Chrysler Jeep Dodge Ram tampa (9207 E. adamo dr, tampa, fl 33619, (813) 694-8784) and it was confirmed that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, there was no further assistance provided. The failure mileage was 113,000. VIN tool confirms parts not available.
When driving the car just shuts down the steering wheel gets really hard and powers off the whole car, it happenes a couple of times but the worst one I was going 50miles in a busy street and this happened almost had a car accident, this is constantly happening everyday she is my daily driver and I drive scared all the time.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to herb chambers Chevrolet of danvers (90 andover street, MA-114, danvers, MA 01923, (978) 774-2000) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle hesitated to start and on occasions stalled and shutoff with unknown warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 34,900. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. The vehicle was taken to five star Chrysler Dodge Jeep Ram of warner robins located at 2817 watson blvd, warner robins, ga 31088, where the mechanic replaced the fuel pump. The failure recurred with the contact not being able to start the vehicle and the vehicle was towed back to the same dealer to be diagnosed. The contact was informed that the fuel pump relay was defective and needed to be replaced. The fuel pump relay was replaced however, the failure persisted. The contact was then informed that the vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Krystal Chrysler Jeep Dodge Ram Fiat, Inc. (4488 U.S. 9, warrensburg, NY 12885) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact stated that while driving at various speeds and making turns in either direction, the vehicle loss motive power without warning. The vehicle restarted after re-inserting the key in the ignition. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vollmer service center (3807 san pedro ave, san antonio, tx 78212, (210) 732-2201) and san antonio Chrysler Dodge Jeep Ram (11910 I-35 frontage rd, san antonio, tx 78233, (210) 239-1808) were contacted and confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 98,000. VIN tool confirms parts not available.
Durango has stalled at high speeds. While slowing down at lower speeds, the vehicle will, on occasion, start to stall as it sort of rumbles and shakes. Now the Durango will not start. All symptoms seem to align with known recall issues, however, recall repair is not yet available. Has been symptomatic since April 2019 until present. I have taken this problem to the Dodge dealership for diagnosis and repair. They are unable to replicate the issue but were able to run up a bill of $3000 for items that did not fix the issue. I do not feel safe driving this vehicle and worry about having a total power failure while at high speed.
While driving vehicle stalled on the freeway. Had no control of steering or brakes. Some how I pulled over safely but had to put the vehicle in neutral and start the vehicle up again. This has happened more than once and lately it?S happening more and more. I've looked up my VIN # on this website but still no recall on the issue.
The contact owns a 2013 Dodge Durango. The contact stated that while driving 50 mph, several warning lights illuminated and the instrument panel became inoperable. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a lack of computer communications. The vehicle was taken to laura Chrysler Dodge Jeep Ram located at 7 N. service rd w, sullivan, mo 63080, (573) 677-1300, however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 101,480.
The contact owns a 2013 Dodge Durango. The contact stated while attempting to start the vehicle, the vehicle started but stalled immediately. The vehicle was towed to jt's Chrysler Dodge Jeep Ram (4838 sunset blvd, lexington, SC 29072) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 19V813000 (electrical system). The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 77,000.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel pump was previously repaired however, the repair failed to fix the failure. The contact stated that the tipm was replaced to fix the failure of the fuel pump. The manufacturer was notified of the failure. The vehicle was not repaired under the recall. The failure mileage was 103,000. VIN tool confirms parts not available.
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer nor the dealer had been notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Houston, TX, USA