This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While having the truck serviced the consumer asked the dealership to inspect the ball joints. Upon inspection the dealership noticed that all four ball joints were bad. The vehicle would also jump forward while in the park position.
We purchased this vehicle from V & H Ford Inc, marshfield, wi. In June 2003. The next day after I got it I started it & it started to squeal. My husband noticed transmission fluid leaking as well. We took it back to the dealer, we were told that the fan clutch & serpentine belt were shot, as well as a little leak in the transmission. They put some kind of sealer on it & continued to leak. (also during all of this time, our RPM's kept jumping.) after the 3rd time, they said they did a factory authorized repair & put what was referred to as a "cock ring" in it to seal it. This seams to have taken care of this. Then when the truck was put in reverse it kept clunking, the U-joints went out next, then the latch broke on our glove box. Meanwhile the RPM's keep jumping, it has been back in the shop a total of probably 7 to 8 times so far. Our service engine light came on & flashed the code of fuel injector #8, when it was put through the diagnostic test, however we are learning this is still not the problem. Last weekend I was going to put the truck in the garage. I put in drive, and it took off on me without me even touching the gas. It has done this several times now while on the road. Now for the past week, when you leave a stop sign, it will shift once and stay at about 3000 - 3500 RPM and will not shift until you are ready to stop. When you try to stop the trottle sticks and the truck wants to go. We are at loss what to do. We have obviously purchased a lemon that it a hazard to be on the road. To trade it in or try to sell it outright seems to be a crime, because we know the horrible things wrong with it. I am certain that it is only a matter of time before my husband & I and our 2 children are seriously hurt or killed by the spuratic behavior of this dangerous vehicle. Please advise us what to do. Is there a lemon law or any thing that can help us. Meanwhile, we are stuck making payments on this.
While driving front end of vehicle shook, and the transmission stopped operating. Dealer determined that the front upper and lower ball joints were worn. Also, transmission pump stopped operating. Without oil the transmission gears seized and burned up. According to Dodge, fluids were jet black. Consumer had a rebuilt transmission and ball joints installed. Mechanic stated failure wasn't on the consumer's part. Consumer noted the transmission shouldn't fail at 55K miles.
Upper ball joint worn out, my tires have been wearing out on the inside since I had bought the Durango brand new, dealership could not find out what was wrong, two weeks ago I took my Durango to tire store to have new tires and an alignment, they informed me that my upper ball joints were worn out and I was lucky that the front end did not fail, they did advise me that they have had around 20 Durangos in there shop that had the same thing wrong,
Have had car in dealership 7 times for various transmission problems. Dealer claims they cannot find problem. Finally on the 7th trip, they admitted there was a problem. The problem now, is extended warranty company does not want to repair problem because car is 3000 miles short of warranty expiration. Car appears to shift back and forth from 1st to 2nd rapidly (oscillates), when downshifted and throttle held open. Car bucks like a Bronco. Very dangerous.
- Hampton, GA, USA
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Front suspension/ball bearings completely gone. Oil pressure gage drops to 0 even after having the oil changed. Transmission problems. ABS and brake light stays on.
When the brakes were applied, the front end pulled excessively to the right or left. Also, when making turns, consumer heard a loud "grinding" coming from the front end. Dealer diagnosed that the entire front end needed to be replaced due to ball joint failure. The whining noise was heard when going around curves. The marker lights had become inoperative when pulling out of "int" switch and the head lamp switch was replaced, and upon acceleration, there was a pinging noise in the passing gear.. the tie rods were also replaced.
While driving and without warning vehicle will surge/ stall. Mechanic has been notified. Also, has repaired head gasket/ cleaned throttle/ power train, and timer module. However, vehicle is still having same problem.
While driving transmission failed to shift into second/ third gears. However, took vehicle to mechanic who indicated that transmission had to be replaced at 41,000 miles.
Vehicle is vibrating. It makes a noise when changing gears going into reverse. Also, gears are not catching when accelerating. Contacted dealer, and dealer had no response.
I was driving on the parkway at approx. 65 mph. I went to accelerate to pass and all of a suddent there was a loud "bang" and the truck "bucked" and than there was very little acceleration. I had to pull off of the parkway and into a lot. I needed to be towed to the dealer because it would not move. The dealer checked it out and said my transmission is "shot". I only have 16,000 miles on it and it is 2 years old!! they told me they don't know if I'll get a new transmission or a rebuilt one......it depends on what Chrysler sends them.
Consumer's vehicle would stall intermittently during normal operation. Dealership examined vehicle and determined that transmission and fuel pump were both faulty. These components were replaced, and problem was corrected. Please provide any additional information / attachments.
Transmission will red line in 1&2 gear (auto transmission) until the computer shuts it down. We have been to arbitation but the problem was not fixed. Dalmer Chrysler will not talk to me about this problem. In my opinion this car is a lemon. Thank you.
A D V E R T I S E M E N T S
- Hudson Falls, NY, USA