This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Occasionally, when going from first gear to second gear while engaged in a turn, the vehicle gives a violent jerk from first to second gear. It seems as if the vehicle is stuck, until the vehicle jolts forward. The manufacturer states the problem doesn't exist.
In the process of a turn and going from first gear to second gear, the vehicle emits a violent jerk as it struggles to switch gears. This has occurred since I purchased the vehicle 2 years ago. The dealership has examined the vehicle and contends there is nothing wrong with it.
Several time my overdrive light has come on and then has shut off in the last year. The dealer has told me that there is nothing they can do unless I bring the truck in while the light is on. One day in July on my lunch hour I was sitting in the drive thru getting lunch and my overdrive light came on and wouldnt shut off. The transmission light came on and the temp gauge shot up in the red zone. I immediatley parked the vehicle and called roadside assitance. The vehicle was towed to the dealer. The dealer called me and told me theire was nothing wrong. They siad you must have pushed the overdive light by accident. I dont think so I told them. They said they put the truck on their machine and it told them the lights and guages never showed they lit up or overheated. Impossible. Im afraid im going to get stranded again with my child. My airconditioner doesnt cool well and they say it cools fine. My truck is currently in the shop due to the paint is lossing its clearcoat. Love the Durango but very disgusted.
Anti-lock brakes failed, causing vehicle to skid, and resulting in near miss on two occasions, clutch fan wasnt working since date of purchase engine sounded like jet engine getting ready for take off asked dealer if normal, said yes. Transfer case started growling after put in to four wheel drive for first time. Output bearings in transmission had to be replaced.
While on a slight incline vehicle rolled away while in park, resulting in a collision. The engine was off and key was out of ignition when the vehicle rolled back wards and an open door struck a tree.
Vehicle was parked. Went to put it into reverse heard a loud noise.took vehicle to be serviced. Was told that they never heard of the problem, and didn't hear the noise. Consumer contacted dealer.
Water stain on headliner, 3 of the 4 windows have all been stuck in the up position a total of 5 times, the back of the vechicle slides out of control in wet conditions, brakes pads already had to be replaced in under 10000 miles.
A D V E R T I S E M E N T S
- N Valley Stream, NY, USA